H& R Block Canada Reviews 126

I am writing to say that I’ve been a customer of H&R Block for over 50 years actually since 1975. I had taken my taxes to the H&R Block the last three years I saw an increase of 30% every year cost of filing. I am a senior disabled and on a fixed income. I can’t see them justifying such a ridiculous race in charging this amount I will never never go back to H&R Block as they have ripped me off.

Très mauvais service. On nous dit que nos rapports d'impôts seront mis sur le haut de la pile, qu'ils seront faits rapidement. Ils ont été produits en retard, trois (3) mois plus tard. Mme Sévigny ne lit jamais ses courriels, ne retourne pas les appels, se fiche éperdument de nous. Pour lui parler, on doit se présenter sur place. On lui pose une question, elle promet (jure) de nous revenir avec la réponse mais elle ne le fait pas. Ca été l'enfer! Plus jamais!

Olga Vasina made my tax return visit a very good one on March 25 . Her knowledge and pleasant attitude made the difference
R.Dupuis

Margaret Puzio. She did our tax refund smoothly and made sure that everything has been tackled properly. She is an asset

Absolute disaster. Arranged in person interview. Tax consultant was clearly overwhelmed and unable to grasp some of the nuances of our return. Price quoted VASTLY higher than posted online. Left me a voicemail 7 days indicating she was too busy and taking some time off. Gave name of another consultant who was not available either and they said they would find someone to do the returns. Never heard back. Went to office and picked up returns. No apologies of note. Clearly not professional. Spending a boy more now with professional CPA. Amateurs are not worth the cheaper price.

Ma spécialiste est madame Kugadas. Elle s’occupe de mes impôts depuis 10 ans maintenant. J’ai toujours un service rapide et efficace et je n’ai jamais eu de problèmes avec les gouvernements. C’est avec gentillesse et bienveillance qu’elle m’accueille chaque printemps. On se revoit l’an prochain, Madame.
Louise R.

The person who was doing the work was unprofessional in that she asked for confidential documents, she claimed to have done more work than was necessary on a simple return, and she inquired how much the client paid for a previous return and flatly stated that the work she was doing would be far more costly--a most disappointing experience.

Disorganized office. No communication between accountants. They couldn't find my file. I had to go back to the location for my tax "appointment" but it was literally to sign the document to push my return through to CRA. No sit-down. No questions about income, spending, invoices, receipts, other than rent which they were very interested in, but gave me a form to fill out which was headed LANDLORDS. I am a tenant. Then I was CHARGED ONE HUNDRED AND FORTY ONE DOLLARS AND NINETY NINE CENTS for two T-4s, for a return of LESS than $800. I have NEVER in my life paid any individual to do my taxes for that amount of money to receive such a PATHETIC return. I am kicking myself for using and or trusting H and R Block. My elderly accountant retired. I needed my taxes filed. HUGE MISTAKE

First Time Visiting in H&R block makes me fully satisfied . Customer service provided by Mr. Om was amazing transparent , genuine and well understood so i would like to Thanks Mr . Om and H&R block . worth to visit in H&R block !!!!
Dorjee...

I have had my taxes done by Marcia Hutson at 100 University for many years . It always feels as if I am going to visit an old friend and look forward to seeing her . I have never had a letter from the CTA to let me know there was any kind of problems with my tax return . Marcia is fast and efficient as well as a joy to spend some time with . I'll look forward to seeing her next time . Thanks once again Zelma

J'avais rendez-vous confirmé le 22 mars 2026, a 15h,j'arrive ,plus de préposé, seul la contable,en me disant qu'il faut reprendre rendez-vous parce qu'il ferme a 16h, bravos les champions,donc je vais retourner ou j'etait,une note sur 10 je dirais un gros 0

I visited the 17 AV SW Calgary location. Spoke to a supposed 'senior expert'. Abysmal is all I can say. Website states 'We find money others miss', quite the opposite. I am no accountant, but what was relayed to me about my refund did not make sense. A very simple deduction, in regards to working from home, was totally missed. Thank goodness I listened to my instincts, got out of there and got a second opinion. Would have cost me $1400 and the headache of dealing with CRA. Avoid like the plague, unless you do not care about your money.

This is regarding H&R block located at 166 Front Street East, Toronto.
This is truly nighmare place of business ! They completely screw up my income tax return and won't honor they guarantee policy. Ms. MAUREEN is so sloppy and incompetent she even MISSPELLED MY LAST NAME on my tax return filings...... WHEN I SPOKE TO HER IN PERSON ABOUT MISTAKES SHE MADE SHE GOT RUDE AND DEFENSIVE !

The employee name is Annan and she handled my tax return. She was very helpful and nice, she made every step easy to understand and she is very friendly and was able to give plenty of help and advice on my tax return, overall I was very satisfied

I didn't have an appointment but they got me in right away. Very friendly staff at the reception and the lady who did my taxes (Stephanie) was so friendly and amazing. I will absolutely go there again next hear

Brad Nowlin ( HR Block office at Vancouver, Denman street) was innovative, bright, friendly, intelligent- all what a truly exceptional employee can, and should be!
I felt welcomed from the moment I shook hand with him! I was blessed to stumble upon him!
Highly recommend!

I called to inquire about a walk in appointment for my daughter and myself, and the receptionist told me I could come right away, as they were between appointments; We were thrilled! because every location in Niagara Falls was booked up for weeks, so thank goodness the Thorold location had a spot available for us. We got there at 4:20 and she didn't realize that it was for 2 people, but Silvana made time for both of us. She stayed past her time to finish for us and we were truly grateful. She was very friendly and efficient and we were in and out in less than 1.5 hours.
Thank you for all your help and professionalism Silvana 😁 We will definitely be back. 😉

The H&R Block representative B. Woldegebriel was very helpful and informative.
I felt confident about the way he handled my taxes.

Lubab at the H&R Block office on Orleans Blvd is totally knowledgeable and professional. Great service