I've been looking at some G-Shock Mudmaster watches for a while but was mainly waiting for a sale before buying. They were still listed at full price on the G-Shock website, did some searching online... Toon meer
Bedrijf heeft geantwoord
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Never received my order although charged After texting with James, who apologized, I cancelled the order and will be refunded. My item was part of a birthday gift. Sometimes things fall through... Toon meer
Bedrijf heeft geantwoord
At first I had a hard time contacting customer service. It would be nice if there was a contact phone number to actually speak to a representative. I was able to contact them via email. After a... Toon meer
Bedrijf heeft geantwoord
This was a great experience. The product was exactly what I have been looking for and at a super low price. I can't wait to receive this purchase. The order process was simple and smooth. Plenty o... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Tactical Surplus USA is a family-run business providing the best deals on ammo, firearm parts, and outdoors gear. We carry over 100k products and 200 brands, and typically ship within 1-2 business days from one of our strategic warehouses in Florida, Texas or North Carolina. Our customers are our priority, so we will always go above & beyond to make sure every customer has a positive experience shopping with us. We sincerely appreciate you choosing to support our small, family-run business.
Contactgegevens
Verenigde Staten
- tacticalsurplususa.com
4,1
Goed
3K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 55% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Tactical Surplus USA
I apologize for this experience you had. We have been in touch over email about your order, and our team will follow up with you to get this sorted out.
Prices are great and quick delivery
Prices are great and quick delivery. I do have a problem with one of the items but I will deal with the manufacturer on that. I will recommend your store to others. I went looking for one thing and found other items I didn't expect to be on the same site. Plus U.S. based is awesome
11 oktober 2026
Antwoord van Tactical Surplus USA
We appreciate you taking the time to share your experience, and thank you for recommending us!
Ordered a Juliet 4
Found the spacer plate. Updated. Product arrived as expected and much cheaper than SIG price.
8 oktober 2026
Antwoord van Tactical Surplus USA
Thank you so much for sharing your positive experience!
Antwoord van Tactical Surplus USA
Thank you for the kind words! We're glad you found what you needed and that ordering was easy.
Customer service responded in 1 day
Customer service responded in 1 day, answered my questions and processed my order.
15 oktober 2026
Antwoord van Tactical Surplus USA
Thank you so much for sharing your positive experience!
Order fulfilled, but a severe lack of communication
I ordered 3 suppressor accessories , 2 of those items were delivered very quickly . I'm still waiting on the third item . I have made two attempts to contact Tactical surplus usa but have received no reply .
48 hours since my incomplete order was delivered, still can not get a response from Tactical SurplusUSA .
Finally I received a response to my multiple inquiries. I have been told it's on the way , but have yet to receive tracking information
My order was fulfilled today , Great prices , but a severe lack of communication on behalf of Tactical Surplus USA . They have a messaging system that appears to be completely unused by them . My communications were ignored until I wrote a bad review, and sent quotes on my states internet sales laws to Tactical Surplus USA .
7 oktober 2026
Antwoord van Tactical Surplus USA
I apologize for this experience you had. Please email our customer support team at admin@tacticalsurplususa.com and we will make it right by you.
Good price and adverised ship time.
15 oktober 2026
Antwoord van Tactical Surplus USA
Thank you so much for sharing your positive experience!
I would say give an eta update on what…
I would say give an eta update on what people order other than that pretty good
9 oktober 2026
Antwoord van Tactical Surplus USA
Thank you so much for sharing your positive experience!
Antwoord van Tactical Surplus USA
Thanks so much for the kind review — we appreciate you!
The simplicity of placing an order.
14 oktober 2026
Antwoord van Tactical Surplus USA
Thank you so much for sharing your positive experience!
Never received my order although charged
Never received my order although charged
After texting with James, who apologized, I cancelled the order and will be refunded. My item was part of a birthday gift.
Sometimes things fall through the cracks and when I finally connected with James I was no longer upset. Things happen!
4 oktober 2026
Antwoord van Tactical Surplus USA
I apologize for this experience you had. We have been in touch over email and are getting your order shipped with tracking to you shortly.
Order from their auto department …
Order from their auto department haven’t received tracking number. Been sending emails no reply back. How can they reply here but can’t reply back to the customers.
8 oktober 2026
Review zonder uitnodiging
Antwoord van Tactical Surplus USA
I apologize for this experience you had. Please email our customer support team at admin@tacticalsurplususa.com and we will make it right by you.
Antwoord van Tactical Surplus USA
Thank you for the kind review — we look forward to your next visit!
It was easy to find what I was looking…
It was easy to find what I was looking for at tactical surplus. I placed my order however I didn’t receive a confirmation email. Only this review request email. I will have to wait and see if my items arrive.
12 oktober 2026
Antwoord van Tactical Surplus USA
I apologize for this experience you had. Please email our customer support team at admin@tacticalsurplususa.com and we will make it right by you.
I never received this item
I never received this item. After 3 emails and a phone message requesting tracking info I never got a reply from either! I have found and ordered this item elsewhere so I would like to cancel this order!!!
2 oktober 2026
Antwoord van Tactical Surplus USA
I apologize for this experience you had. We have your email about your order and want to make this right, so please reach our customer support team at admin@tacticalsurplususa.com and we will help you directly.
Very fast shippin
9 oktober 2026
Antwoord van Tactical Surplus USA
Thank you so much for the kind words!
it great to get your ammo from tactical supply usa
yes it was great deal and i am a repeat customer and i purchased from tactical supply usa
13 september 2026
Antwoord van Tactical Surplus USA
Thank you so much for sharing your positive experience!
Would have give no stars
Would have give no stars. I bought one mag on the 3rd of Oct. For some reason it went from texas to NJ back to texas and now is going? Hopefully it shows up never buying from y'all again.
2 oktober 2026
Antwoord van Tactical Surplus USA
I apologize for this experience you had. Please email our customer support team at admin@tacticalsurplususa.com and we will make it right by you.
Great selection, painfully slow shipping
Great selection. Still waiting on this to ship, it's been 13 days. It still says "in-stock".
1 oktober 2026
Antwoord van Tactical Surplus USA
I apologize for this experience you had. Please email our customer support team at admin@tacticalsurplususa.com and we will make it right by you.
First purchase, but not my last.
Quick and easy trouble free purchase great communication on my shipping details. Look forward to purchasing from again.
4 oktober 2026
Antwoord van Tactical Surplus USA
We really appreciate you taking the time to leave such a kind review!
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