Tagsley Reviews 

146
•
TrustScore 3 uit 5

2,8

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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

From my original order I sent a note asking why when I ordered two cards I was sent 4 and charged! I decided to try the cards out and if they worked out id keep them for future uses! I was told that... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

The first time I attempted to recharge the device, approximately 3 to 4 months after receiving it, it would not accept a charge. Unfortunately, the company has not stood behind its product and has fai... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

this company somehow got our credit card details and charged us for items from their website that we never ordered and even added on extended warranties. Attempts to contact the company were futile an... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Ich habe den Kauf abgebrochen, nachdem mir ein höherer Preis im Warenkorb angezeigt wurde. Dann habe ich die Sendung anders gestückelt, leider ohne Ergebnis. Um so verwunderte zeigte ich mich nach Er... Toon meer

Bedrijfsgegevens

Geschreven door het bedrijf

Tagsley specializes in ultra-slim smart tracking technology designed to help people keep track of their everyday essentials with greater ease and peace of mind. Our flagship product is a credit-card-sized smart tracking card that integrates seamlessly with Apple’s Find My network, allowing users to locate items such as wallets, luggage, passports, and other valuables in real time using their Apple devices. Created with convenience and minimalism at its core, the Tagsley card fits effortlessly into standard card slots without adding unnecessary bulk. It features wireless charging, separation alerts, global tracking through the Find My network, and a long-lasting rechargeable battery, all without subscription fees or hidden costs. At Tagsley, our mission is to combine modern technology with sleek, functional design to deliver practical solutions for everyday life. We are committed to providing reliable products, secure online shopping, responsive customer support, and a smooth customer experience from purchase to delivery. Our goal is to make smart tracking simple, accessible, and dependable for customers worldwide.


Contactgegevens

2,8

Gemiddeld

TrustScore 3 uit 5

146 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 74% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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2,8

Alle reviews

(146)

146 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

They upsell with a hard to access no…

They upsell with a hard to access no thank you . There is no provision to review the order before purchasing. The phone customer service line is possibly not manned they automatically fulfill the order and send it to shipping that you cannot apparently cancel it because it is in shipping at 11 PM in Lithuania!!! I am so ticked off that I will probably send the entire order back regardless of the cost. Do not buy from these folks the want to rip you of

FTL. USA

8 juli 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

wohl doch betrügerisch

im Anschluss an meine Bewertung vom 24.6.26:

die berechneten (und bezahlten!) "Waren" wurden auch nicht geliefert. Man kann und muss "tagsley"wohl als betrügerisch bezeichnen............
das "Zeugs" ist jetzt doch noch gekommen - nach über 5 Wochen!! ist abr irrelevant, da "das Zeugs" ganz überwiegend nicht funktioniert un auchvon Fachleute nicht "zum Laufen" gebracht werden konnte

22 juni 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I ordered it from Canadian website but…

**UPDATE: Several back and forth emails that were continued to be unsatisfactory. Opened a Paypal dispute. I am happy to say I received an email from Tagsley today saying that they have refunded cost of xtra order. I appreciate that they resolved my issue and I hope that this communication improves.**
I ordered it from Canadian website but was charged in US funds which I never would have used. Billing was confusing as others have mentioned because it looks like I bought 4! Instead of 2. I immediately tried to cancel and got automatic reply and when they replied shortly thereafter - said they couldnt cancel as it was already being shipped to me!! All within 15-20 minutes! She said I am welcome to return it on my own expense when they arrive. Thankfully I used Paypal and Im hoping they will be more helpful

29 juni 2026
Review zonder uitnodiging
Logo Tagsley

Antwoord van Tagsley

Hi Tracey,

Thank you for taking the time to share your experience.

We aim to provide clear information throughout the checkout process, including currency selection, shipping fees, and any optional additions before payment is completed.

Returns and refunds, including partial refunds where applicable, are possible and processed in line with our return policy. The optional survey simply helps us better understand each situation and provide the correct return guidance.

An agent has been assigned to your case. Please keep an eye on your inbox for further communication.

Kind regards,
Carol from Tagsley

Beoordeeld met 1 van de 5 sterren

SCAM

ordered over a month ago. very good initial CS email response, but went cold. never provided shipping info (because it never shipped apparently). phone line, no one answers. still haven't received. SCAM

30 juni 2026
Review zonder uitnodiging
Logo Tagsley

Antwoord van Tagsley

Hi Dave,

Thank you for bringing this to our attention.

Our team is continuously taking steps to improve the shipping experience and ensure customers receive assistance as quickly as possible.

While response times may occasionally vary depending on demand, every case is reviewed with care and attention.

We have assigned an agent to review your case and reach out directly. Please keep an eye on your inbox for further communication.

Looking forward to your reply,
Carol from Tagsley

Beoordeeld met 1 van de 5 sterren

DO NOT DO IT!

DO NOT DO IT!! I placed my order thirteen days ago and it is sitting in China. After four days I emailed to cancel my order and was told I could not because it had already been shipped. I asked for a tracking number. I then contacted AmEx to dispute the charge which they handled. Five days shower asking for tracking number it was provided. Unable to review the product because I will never get it!

16 juni 2026
Review zonder uitnodiging
Logo Tagsley

Antwoord van Tagsley

Hello there,

Thank you for your feedback.

Once an order has entered the shipping process, changes or cancellations are no longer possible; however, we would still like the opportunity to review your case and determine how we can help.

As we were unable to locate your order based on this review alone, we have requested further information from you.

Looking forward to your reply,
Carol from Tagsley

Beoordeeld met 4 van de 5 sterren

The check out process was a bit…

The check out process was a bit confusing with some extra charges checked by default (warrenty) and pop ups for more items. Read carefully. I contacted support and they corrected these problems for me. The products themselves seem to work as advertised. Support was very responsive.

1 juni 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Beware of tagsley!

Tagsley sends out second orders and charges your credit card without being authorized to do.
They are very deceptive and in my opinion “dishonest”.

3 juni 2026
Review zonder uitnodiging
Logo Tagsley

Antwoord van Tagsley

Hi Dwight,

Thank you for bringing this to our attention.

Providing a clear and trustworthy purchasing experience is very important to us. We would like to clarify that orders are not generated automatically, and charges are only processed after a customer completes checkout and confirms payment.

As we were unable to locate an order linked to this review, we have requested additional information from you.

Kind regards,
Carol from Tagsley

Beoordeeld met 1 van de 5 sterren

I previously wrote a review on Tagsley…

I previously wrote a review on Tagsley and received a very lame response from them. No apology, just an excuse, which was a total lie. After 2 weeks, I still haven’t received the order. During these 2 weeks and after multiple email attempts to reach them (& only getting standardized responses, that they were busy), the reply was, we’ll look in to it. No offer to help, no acknowledgment of my frustration. Nothing helpful. I would never engage with this company whose unethical upselling and lack of communication has been infuriating. There are much better and easier options.

15 juni 2026
Review zonder uitnodiging
Logo Tagsley

Antwoord van Tagsley

Hi Mark,

Thank you for taking the time to share your experience.

Clear communication and transparency are very important to us, and we continuously review customer feedback to improve our service. While response times may occasionally vary depending on demand, every inquiry is reviewed by our team. We also strive to present all order options clearly during checkout so customers can make informed decisions.

After reviewing your case, we can confirm that all charges have been fully refunded.

Should you have any additional questions, our support team will be happy to assist.

Best regards,
Carol from Tagsley

Beoordeeld met 5 van de 5 sterren

Second purchase

Used this for helping to keep track of my mum who is suffering from dementia. We have put them in her coats. Very useful. Thus, I have chosen to purchase more.

14 juni 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Do not use this company

Do not use this company. They added on lots of additional charges not included in original price. I immediately asked them to cancel order. They said there was a time limit but I was well within it and they still did not cancel. They kept sending pre form emails and texts about order including asking me to buy more. They also put payment as automatic which I did not sign up for. Now they say I have to wait until arrives to return and get credit but that I am responsible to pay to return. Terrible. Adding I have contacted this company multiple times and seem to get same formula back they need only look at all the emails to see the same information that they refused to cancel an order to which they added unexpected and unlisted monies. There is no reason I should have to keep dealing with them or go through the hassle of a return before getting credit as I advised them within 5 minutes of placing order

8 juni 2026
Review zonder uitnodiging
Logo Tagsley

Antwoord van Tagsley

UPDATE

Hi Susan,

Thank you for sending over your order details.

We've been able to locate your order and have assigned an agent to review your case further.

Our team is eager to work with you to resolve this ASAP.
_______________________

Hi Susan,

Thank you for sharing your feedback with us.

Providing transparency throughout the purchasing process is a top priority for us. For clarity, orders are created only after checkout is complete and payment is confirmed. Refunds are available in accordance with our policy, and any optional questionnaires are designed to help streamline the process.

As we could not identify your order from the information provided in the review, we have requested additional details.

We look forward to assisting you further.

Kind regards,
Carol from Tagsley

Beoordeeld met 1 van de 5 sterren

I canceled my order within 5-10 minutes…

I canceled my order within 5-10 minutes of placing it, only to be told, I was too late, they were already shipping it. Getting in touch with anyone at customer service was next to impossible. Days later, I received an email telling me it was being shipped "that day." I don't like being lied to and I don't like not being able to reach a customer service agent. I switched to Spotminders and received their "tag" within 24 hours with ZERO hassles. In fact, they reached out and were both appreciative and kind and available.

5 juni 2026
Review zonder uitnodiging
Logo Tagsley

Antwoord van Tagsley

Hi Mark,

Thank you for taking the time to share your experience.

We strive to provide clear communication and efficient support at every stage of the order process. We do not engage in deceptive practices, and feedback like this is carefully reviewed by our team.

Your case has been escalated, and a dedicated agent is now reviewing the order details, shipping timeline, and previous correspondence to assist you further.

Kind regards,
Carol from Tagsley

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