Tagsley Reviews 

Si je pouvais donner 0 ça serai mieux
Attention site frauduleux
Si jamais vous recevez votre produit il sera différent de ce qui est annoncé
Vous allez recevoir un produit chinois à 10 fois moins cher que l’original

Une chance que j’ai payé avec PayPal
Il m’ont remboursé le tout

I placed an order in early December for a set of 4 wallet trackers. I then realised that they didn't work on android phones and that I had also been charged for warranties that I didn't want, so I immediately tried to cancel the order. I was told the same as everyone else, that it was too late to cancel the order because it had already been packed and despatched for shipping, but that I could return the items when I received them. (This is one of the reasons why you’ll have 30 days to return the items for a full refund. We’ll make the sure that, if you wish to return the items, we'll help you at every step of the way and make that process easy as to not cause any more dissatisfaction. So please don't hesitate to contact us once the order is delivered). I still hadn't received the order after Christmas so I contacted them again numerous times and said that the order had obviously got lost in the post. They just kept replying 'sorry for the inconvienience, it is in transit and we will get it to you as soon as possible'. The trackers eventually turned up on 10th January. All of my emails sent to them since 8th January bounced back for various different reasons. When I clicked on their link to get the address to return the items, the link takes you to a page saying 'this site can't be reached'. I am now trying to get my money back through my credit card company.

Was overcharged for purchase. Got through to nice people at their customer service and they were powerless to address it. Their only option is to return for refund. There were no return instructions in the package, CS said you had to ask for them to be emailed, which I requested 3 times. All I got in return was request to complete survey without return instructions. Their website is misleading and once they get your money, they ghost you. Three of my emails to them resulted in a reply from Google that their mailbox was full!! Won't be a repeat customer and will not refer anyone.

While checking out I was offered to consider an offer of another discounted card - I clicked on it to understand more and I was immediately charged for it. An obvious scam and dark pattern that I'm pretty sure is illegal under EU regulations. I tried contacting customer service to get the order cancelled and was told this is impossible due to the order having already left the warehouse. The confirmation email said it was shipped and I'd receive tracking information within a few days. One of the emails said the order was out for delivery. The CS person I was in contact with for weeks admitted that in fact the order was never shipped (a week later) but was still impossible to cancel. He said I would have to return it upon receipt. It took three weeks to receive my order with no tracking having been shared until the last days and no real update on the status until then.

As soon as I received it I've been trying to the package but all of my emails have been coming back undelivered - with the delivery daemon saying that the recipients inbox is full. Hands down an absolute scam. I'm trying to contact both Commerce Core and Tagsley customer service teams but so far to no avail. I've never had such a poor ecom experience.

Same story as others, lies, deception. Paid for extended warranty no idea (nor does Google) how long that lasts and doubt they would honour it.
Trying to return product has been a nightmare but I persisted sending almost daily emails. Think the "customer sedvice " get bonus for not answering your question. You will deal with a different person each time. All in all go elsewhere.

Awful customer service
Cannot even know when or if I will receive my order

May need to cancel with the credit card company

I ordered a credit card sized electronic tracker from Tagsley. The order seemingly did not go through and when I clicked “resubmit” it worked. This is where the trouble started. Below are SOME "high"lights that helped me figure out pretty quickly that I was dealing with scammers:
- Canadian-looking site but charges in US dollars, without indicating clearly.
- Making it seem like the order did not go through, then offering a "resubmit" button, causing a second (extra) order with extra, unwanted items. (They still let the first order go through, causing the two orders)
- When asking immediately for a cancellation of both orders: lying about the order being shipped already, saying it is “impossible” to cancel the order. (later I realized they still added the unwanted items AFTER they supposedly shipped the order – it’s part of the scam)
- Not shipping the order until 4 weeks later (meaning they lied about the first supposed shipment).
- When asking for a refund/return repeatedly, they do not give details, but stall, by asking you to please try the product first.
- After delivery, they say you must send it back within 30 days, paying shipping costs, but not giving instruction on how to do this. In the same email offering 25% off, rather than sending it back.
- They have a policy that allows cancellation within 12 hours of ordering but making this policy useless by pretending they shipped the order within 1 or 2 hours.
- Stalling tactic after stalling tactic, hoping you will give up and accept your loss.
- A phone number for customer service with a recording in a loop without actual people ever answering. The number changed from a Vermont area code in December to a Minnesota number in January.

These people are running a product-return scam "business". There are lots of online reports of the actual product being low quality or non-functional. They make it seem like the company is in North America, but they are registered in Lithuania.
Their “reviews” are fake. The distribution of star ratings is improbable: 5 star: 1300, 4 star 500 (zero 2 or 3 ratings) and a handful of 1 star ratings.
The picture of their "cybersecurity specialist" is a stock picture that is also used elsewhere from first aid, rhinoplasty, to eye care and rehab websites.
There are lots of negative reviews on trustworthy websites.
DO NOT USE THIS COMPANY!

Ordered one tracking card before Xmas for my son. The website is completely misleading- instead of paying for one they charged me for 4 plus insurance for £181 ?
I immediately contacted Tagsley to cancel and they said they had already sent it .
I raised a complaint through PayPal and Tagsley said I’d have to wait and then send back to get a refund . PayPal closed in their favour-
I waited 5 weeks - eventually I got the product- the boxes are all damaged- no return info
Eventually got hold of them and they offered me 25% off, after 4 calls they sent me an address about 3 miles away - I looked up the company which was reviewed as a scam company - I rang PayPal who told me not to send to the address as it is a recognised scam as they say they haven’t received the product. I’ve now got to wait another 10 days and I'm hoping PayPal will reimburse me - they appear to be familiar with this company-

We ordered x3 tags mid-December with a max delivery slot of 10 days.
To date (12.01.26) no sign of the goods, emails bouncing back and no communication from the company.
TOTAL SCAM - DO NOT USE

Absolut enttäuschend. Ich warte seit mittlerweile über vier Wochen auf meine Bestellung, ohne dass eine Lieferung erfolgt ist oder verlässliche Informationen zum Versand vorliegen.

Der Support ist dabei keine Hilfe: Statt sich selbst um den Versand oder den Kontakt mit dem Versanddienstleister zu kümmern, wird mir lediglich mitgeteilt, ich müsse mich darum selbst kümmern. Das halte ich für inakzeptabel und nicht kundenorientiert.

Wer wochenlang auf eine Bestellung wartet und dann vom Kundenservice im Stich gelassen wird, braucht sich über schlechte Bewertungen nicht zu wundern. Ich kann diesen Anbieter leider nicht empfehlen.

Do not buy these cards if for an android
They say they work and it does not
Tried everything they said
I asked for a refund and now their emails are bouncing back
This is a scam

if a negative star was available I would give it -5. Ordered 3 tracking cards three weeks ago, still have nothing. I emailed three different people responded, no one could even find the order. 2 weeks later they sent me a tracking number, it's showing that it just arrived in main land China -WTF. Stay away from this company, its a scam.

Ordered three for approximately $44 USD each.

After waiting one (1) month received three cards marked "Magicard Pro".

Cheap pieces of junk, certainly not worth $44.00 USD each! You can barely hear the sound with the cad sitting in front of you.

Do your due diligence! Most the "reviews" online are fake!

Minus 5 DO NOT USE THIS COMPANY THEY ARE A SCAM. I WAS SENT THE LINK BY A FAMILY MEMBER THINING THEY HAD ALREADY CHECKED THEY WERE OK. ENDS UP THEY HADNT.

This co is a scam! Did not receive items and co does not respond a resolution!

Im only giving ine star becUse I cant give none.
Service and shipping dreadful. This site is a scam. Havnt received anything and no responsd to emails.
All reviews on site must be made up.
Shop elsewhere.
Im asking for my money back and eill be reporting the site

They are not credible, I don't know how good the product is or if it exists, but AVOID them because theyclearly want to rinse people through this cancellation scam. I have reported them to Paypal and thank god I paid through them. It is not realistic for an order to be processed, packed, and dispatched within 50 minutes of placement, particularly when the seller took approximately 45 minutes to respond to my initial cancellation request.

Importantly, my cancellation request was made before the seller’s own stated dispatch time, meaning I was fully entitled to cancel. Under UK consumer law, cancellation prior to dispatch must be honoured, and a seller cannot retrospectively defeat cancellation rights by claiming shipment after the fact.

The seller’s response appears to be automated, allegedly sent by the same individual using identical wording, suggesting this is a standardised response rather than a genuine assessment of my cancellation request. Not impressed. Avoid this scammer