I placed an order and received an email saying the order didn't go through despite the money being taken from my bank. They responded to say the money would be refunded but then the brownies were deli... Toon meer
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The cookie was delicious and well packed for shipping so everything arrived in one piece. I would say it was baked and shipped earlier that I ordered so I think it was probably a little older on arriv... Toon meer
Ordering was easy, and there were some great options. I choose a set Brownie mix and a Giant Cookie with a specific delivery day as a gift for someone. It was a surprise my order was a day early, and... Toon meer
I sent these beautiful Easter brownies to my daughter who is at St Andrews. She said they were delicious, and I received excellent communication re: delivery from Tailorbakes. Thanks for being a great... Toon meer
Had a fantastic experience with both…
Had a fantastic experience with both online ordering and at the bakery.
Online orders always are arrive quickly and you can tell they are freshly baked. All the products I have tried taste amazing, in particular the cookie pies!
Visited the shop during the opening week, excellent service and staff are very welcoming. The products matched the service and tasted really nice. Tea was amazing. Will definitely be visiting again and highly recommend you visit.
11 juli 2022
Review zonder uitnodiging
Outstanding baked goods
Outstanding baked goods. Delicious cookies and cookie pies. Must try when in Blackburn!
11 juli 2022
Review zonder uitnodiging
Never Delivered a 21st Birthday Box
Paid £33 for a box of birthday brownies to be delivered for a 21st birthday. Ordered a week in advance and paid for nominated delivery date, birthday came and went nothing arrived. Started a live chat at 5pm to find out what was going on to be told it’s been “delayed” no email, no tracking reference not even a dispatch confirmation. Very shabby service, absolutely will not use again.
27 juni 2022
Review zonder uitnodiging
If you're looking for that something different that will impress.... this is it
I first came across this company, when someone sent me a box of Cookie Pies (yes you read right). First off the delivery was made right to the door, when I opened the box there was a definite wow factor. I had never seen anything like this and it arrived fresh, and I love sweet treats. The choices will satisfy every taste.
So I was so impressed I decided to treat someone else, signing up was very easy, and with every order you make you accumulate points, that can be put towards future orders. You choices from Cookie Pies, Cookie Sandwiches, Brownies and they come in many different flavours. You can choose the date you would like it to arrive, from the time you place the order you get an update every step of the way, telling you on the day that they will give a slot of when the item will be delivered before 11am. This is so very impressive and allows you to plan your day.
I have gone back there many time since, the service is second to none, that being said there was a little issue that accrued with one of my orders due to third party.
This resulted in my order being one day late, they have 24/7 support. I was able to raise to issue which they where able to resolve, now even though it was not directly their fault they recompensed me by removing the delivery charge and added the point to my account, they reply to any complaints within in 24 hours. So very helpful, I highly recommend you try the, once you do, you will go back for more. I will continue to support them and go back.
Keep up the good work
10 juni 2022
Review zonder uitnodiging
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