Tala Reviews 

1.179
•
TrustScore 3.5 uit 5

3,7

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Beoordeeld met 5 van de 5 sterren

I contacted them because my package arrived in regular shipment though I paid for express shipping. Their AI assistance was not able to help much but their team responded within 24 hours and provided... Toon meer

Beoordeeld met 5 van de 5 sterren

Firstly the product: Bought 3x Core Recessed Spotlights + GU10 2200k Beautiful minimalist fixture and these bulbs are producing the best light of any we’ve ever bought. We have recommended... Toon meer

Beoordeeld met 1 van de 5 sterren

Though we were told, the estimated delivery time after our pre-payment would be 5-7 days, it took at least three weeks after we made our on time payment.

Beoordeeld met 4 van de 5 sterren

The dim to warm bulbs are a fabulous invention, helping create mood when dim, and task light when bright. The dimmable lamps look great too, needing no shade, even though they don’t brighten to whi... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Lampenwinkel
  2. ook in
  3. Gloeilampleverancier

Informatie afkomstig van verschillende externe bronnen

Tala designs sustainable LED lighting solutions that transform the home, workplace or retail space. Dimmable and decorative lighting that is both beautiful to look at and energy efficient.


Contactgegevens

3,7

Gemiddeld

TrustScore 3.5 uit 5

1K reviews

5 sterren
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3,7

Alle reviews

(1.179)

17 reviews in de afgelopen 12 maanden

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Beoordeeld met 3 van de 5 sterren

Disappointing they are no longer made in the UK!

I first bought Tala bulbs when the company started up and they had a display based in Harvey Nichols, Edinburgh. It was great that the company was started by local university students, the products were high-quality and quirky. At that time, the products were all made in the UK which I thought was great.

However, years down the line and I have purchased more items from them. I have noticed that their products are now all made in China, yet they still charge the same high-end prices.

I don't mind paying for a quality product which is made in the UK, but I do grudge it when it is now being outsourced to China when a company claim to be sustainable...

It would be nice to see your products being made locally again.

6 augustus 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great product

Great product, beautiful light. Looks great in the half way. Just wished I had known about the dimmer turning it on and off. Description says dim to warm light so electrician fitted a switch that was not required.

31 mei 2024
Beoordeeld met 5 van de 5 sterren

Exquisite lighting

Tala produces the most exquisite lighting that I’ve ever seen!!
I aim to have their lighting/lights in every room in my house.
The quality and finishes are outstanding.
I only wish that I’d found this delightful company sooner.
I would highly recommend

2 april 2024
Beoordeeld met 1 van de 5 sterren

Unusable product and extremely disappointing service

I bought a lamp which arrived with a 2-pin plug. When I asked why that had been sent and not a 3-pin for use in uk, I was told it was standard when ordering on the EU website. If necessary they could send me a link so that I could order an adaptor. I responded to say I wasn’t aware that I had ordered from the Eu website as I had responded to an email sent in the uk. I then received an apology for the confusion as I had actually order on the uk website. So I asked what I should do with the lamp because it wasn’t useable without an adaptor. I was told there should be one in the box! Obviously there wasn’t, because I wouldn’t have raised the query if there had been. I had to then request an adaptor and have now been told it has been sent. I am still waiting. How long should I wait to see if it actually arrives - I have little confidence that it will. Perhaps I should return anyway and get a refund.

9 mei 2024
Beoordeeld met 2 van de 5 sterren

The item arrived incomplete (without…

The item arrived incomplete (without charging cable, bulb etc) and when I sought to address this with customer care I was asked for proof three times before receiving a response. I am still awaiting rectification and have been told that I will need to return my incomplete item before receiving a working replacement. Not sufficient wheh my money has been taken.

10 mei 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Superb service and brilliant high…

Superb service and brilliant high quality products. Thank you.

4 mei 2024
Review zonder uitnodiging
Logo Tala

Antwoord van Tala

Hello Jacqueline,

Thank you for leaving us a 5-star review. We are delighted to hear that you are satisfied with our service and product. Have a great day!

Kind regards,

Robin

Tala Customer Support

Beoordeeld met 5 van de 5 sterren

Easy ordering good design very good…

Easy ordering good design very good dimming curve

12 april 2024
Logo Tala

Antwoord van Tala

Hello Patrick,

Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala lighting.

Have a great day.

Kind regards,

Robin

Tala Customer Support

Beoordeeld met 5 van de 5 sterren

All very good

11 april 2024
Logo Tala

Antwoord van Tala

Hello Simon,

Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala lighting.
Have a great day!

Kind regards,

Emma

Tala Customer Support

Beoordeeld met 5 van de 5 sterren

Great service

Great quality and excellent customer service. Had one faulty bulb and they replaced it right away.

3 april 2024
Logo Tala

Antwoord van Tala

Hello AB,

Thank you for the 5-star review. We work hard to make sure our customer experience is great, so brilliant to hear you are happy. Enjoy your Tala lights!

Kind regards,

Emma

Tala Customer Support

Beoordeeld met 5 van de 5 sterren

Great product

Great product - great service.

2 april 2024
Logo Tala

Antwoord van Tala

Hello Mr M O'Sullivan,

Thank you for the 5-star review. We work hard to make sure our customer experience is great, so brilliant to hear you are happy. Enjoy your Tala lights!

Kind regards,

Claire

Tala Customer Support

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. Nothing to fault.

24 maart 2024
Logo Tala

Antwoord van Tala

Hello Sissi,

Thank you for the 5-star review. We work hard to make sure our customer experience is great, so brilliant to hear you are happy. 

Enjoy your Tala lights!

Kind regards,

Robin

Tala Customer Support

Beoordeeld met 5 van de 5 sterren

Fabulous!

Lovely hand blown bulbs just what we wanted to jazz up our kitchen

28 maart 2024
Logo Tala

Antwoord van Tala

Hello Jane,

Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala lighting.
Have a great day!

Kind regards,

Emma

Tala Customer Support

Beoordeeld met 5 van de 5 sterren

Ordering, collecting and loving the products was easy...

Ordering the products I wanted was easy and guided by the lovely staff, I was able to order to the showroom and collect when it was convenient. The lovely receptionist helped me take my products to my flat round the corner.

Love the products, love that they're enviromentally friendly.. BIG Fan

22 maart 2024
Logo Tala

Antwoord van Tala

Hello Livia,

Thank you for the 5-star review. We work hard to make sure our customer experience is great, so brilliant to hear you are happy. Enjoy your Tala lights!

Kind regards,

Emma

Tala Customer Support

Beoordeeld met 5 van de 5 sterren

Fantastic lamp

Bought a reflection table lamp I’ve long had my eye on. Snapped it up in the sale directly on Tala for an absolute bargain. Now it has arrived it’s so nice, I would have still loved it at full price - but - they’re not currently full price so I’ve just quickly bought another in a different shape!!

FYI these ones don’t just look like table lamps, they’re almost sculpture like. The dimmer switch has a great range I really appreciate as I do struggle with bright lights sometimes. Very well packaged and easy to put together.

Delivery very good especially over Easter BH.

Thanks Tala!

2 april 2024
Review zonder uitnodiging
Logo Tala

Antwoord van Tala

Hello Katie,

Thank you for leaving us a 5-star review and for your great feedback. We are so pleased to hear that you are loving your Tala lights. We look forward to your next order. Hope you have a great day!

Kind regards,

Emma

Tala Customer Support

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