I contacted them because my package arrived in regular shipment though I paid for express shipping. Their AI assistance was not able to help much but their team responded within 24 hours and provided... Toon meer
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Lees wat reviewers zeggen
Firstly the product: Bought 3x Core Recessed Spotlights + GU10 2200k Beautiful minimalist fixture and these bulbs are producing the best light of any we’ve ever bought. We have recommended... Toon meer
Though we were told, the estimated delivery time after our pre-payment would be 5-7 days, it took at least three weeks after we made our on time payment.
The dim to warm bulbs are a fabulous invention, helping create mood when dim, and task light when bright. The dimmable lamps look great too, needing no shade, even though they don’t brighten to whi... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Tala designs sustainable LED lighting solutions that transform the home, workplace or retail space. Dimmable and decorative lighting that is both beautiful to look at and energy efficient.
Contactgegevens
25b Vyner Street, E2 9DG, London, Verenigd Koninkrijk
- 020 3026 3246
- customerservice@tala.co.uk
- tala.co.uk
3,7
Gemiddeld
1K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The customer service very good
The customer service very good. I had a couple of questions regarding what was included in the product, chargers bulbs etc, and what was extra. Customer services replied to my email promptly and I ordered two Muse in pomona red. They are so well made and feeling of old fashioned quality. Great that you can buy spare parts too. Love them
23 november 2023
Review zonder uitnodiging
Antwoord van Tala
Hello,
Thank you for leaving us a 5-star review. We are delighted to hear that you are satisfied with our service and product. Have a great day!
Kind regards,
Robin
Tala Customer Support
Prompt, polite and efficient service.
A promptly answered email query. An easily navigated website, and a speedy delivery to the correct address - which quite a few deliveries don’t manage.
7 december 2023
Antwoord van Tala
Hello,
Thank you for the 5-star review. We work hard to make sure our customer experience is great, so brilliant to hear you are happy. Enjoy your Tala lights!
Kind regards,
Amie
Tala Customer Support
Beautiful light
We bought a 5 Pendant Veronoi ceiling light in brass for our landing and it is absolutely beautiful. It feels like a very well made, quality product. My only comment to others looking to buy is that it really is for show and doesn’t give much light. We had to add more ceiling downlights for the area not to be dark. Absolutely love the finished effect though….
28 november 2023
Antwoord van Tala
Hello Julie,
Thank you for your review. We are delighted to hear you're so pleased with your new Tala lighting.
Have a great day.
Kind regards,
Amie
Tala Customer Support
Antwoord van Tala
Hello,
Thank you for leaving us a 5-star review. We are delighted to hear that you are satisfied with our service and product. Have a great day!
Kind regards,
Robin
Tala Customer Support
Beautiful light
We are delighted with the beautiful LED adjustable floor lamp, which we bought in brass. It fits perfectly in the space, it’s compact and the height adjusts. It can be dimmed and gives a lovely glow in the room. It was very easy to assemble. We love it!
7 december 2023
Review zonder uitnodiging
Antwoord van Tala
Hello Lizzie,
Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala lighting.
Have a great day.
Kind regards,
Robin
Tala Customer Support
Fast and efficient delivery, elegant lights.
My order was for replacement bulbs from an initial order 3 years ago. The order was delivered in a timely way.
27 november 2023
Antwoord van Tala
Hello Jackie,
Thank you for leaving us an incredible 5-star review. We are so pleased to hear that you are loving your Tala lights and that we solved your issue to a satisfactory level.
We look forward to your next order. Hope you have a great day!
Kind regards,
Robin
Tala Customer Support
Antwoord van Tala
Hello Susan,
Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala lighting.
Have a great day.
Kind regards,
Robin
Tala Customer Support
Antwoord van Tala
Hello Margaret,
Thank you for the 5-star review. We work hard to make sure our customer experience is great, so brilliant to hear you are happy. Enjoy your Tala lights!
Kind regards,
Tala Customer Support
I love my table lamp jus what I wanted
24 november 2023
Antwoord van Tala
Hello Sinem,
Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala lighting.
Have a great day!
Emma
Tala Customer Support
A nice sustainable light
A nice sustainable light. It’s pretty sturdy despite its size and the dimmer works well. I gave it 4 stars as it was smaller than I thought from the photos.
28 november 2023
Antwoord van Tala
Hello Lindsey,
Thank you for your glowing review. We are delighted to hear you're pleased with your new Tala lighting, and thank you for your feedback
Have a great day.
Emma
Tala Customer Support
Lovely lights!
28 november 2023
Antwoord van Tala
Hello Helen,
Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala lighting.
Have a great day!
Kind regards,
Emma
Tala Customer Support
Antwoord van Tala
Hello Cynthia,
Thank you for the 5-star review. We work hard to make sure our customer experience is great, so brilliant to hear you are happy. Enjoy your Tala lights!
Kind regards,
Emma
Tala Customer Support
Great service from start to finish
The service was great from the start. I visited the Shoreditch showroom to look at the lamps before making the purchase. The shop assistant was friendly and knowledgeable. It was nice to visit the store, but I wish I could have had a better view of the sizes and the intensity of the lamps from the website.
It was delivered quickly and well-packaged with instructions.
26 november 2023
Antwoord van Tala
Hello,
Thanks for your honest review and we're pleased to hear your had a great experience at our showroom! We will certainly take onboard your feedback regarding the website.
Kind regards,
Amie
Tala Customer Support
I really like the quality of the light…
I really like the quality of the light that comes from the bulbs through the opaque glass/porcelain. I am delighted as it is so hard to find a comfortable colour with LED bulbs, not too cold or too orange (and ones that work with a dimmer).
22 november 2023
Antwoord van Tala
Hello Katherine,
Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala lighting.
Have a great day.
Kind regards,
Amie
Tala Customer Support
Antwoord van Tala
Hello Julie,
Thank you for leaving us a 5-star review. We are delighted to hear that you are satisfied with our service and product. Have a great day!
Kind regards,
Amie
Tala Customer Support
Lovely quality lights
Great design, super solid quality feature lamps.
Good price and quick efficient delivery.
23 november 2023
Antwoord van Tala
Hello Mark,
Thank you for leaving us a 5-star review. We are delighted to hear that you are happy with our service and product. Have a great day!
Kind regards,
Emma
Tala Customer Support
A joy to have at home.
Well packed, good delivery, explanatory instructions and the lamp looks great. A real joy to turn it on and look at it in situ.
31 oktober 2023
Antwoord van Tala
Hello Philip,
Thank you for the 5-star review. We work hard to make sure our customer experience is great, so brilliant to hear you are happy. Enjoy your Tala lights!
Kind regards,
Emma
Tala Customer Support
Fantastic product
Fantastic product. Customer service were great too
21 november 2023
Review zonder uitnodiging
Antwoord van Tala
Hello Hazel,
Thank you for leaving us a 5-star review. We are delighted to hear that you are satisfied with our service and product. Have a great day!
Kind regards,
Amie
Tala Customer Support
Antwoord van Tala
Hello Claire,
Thank you for the 5-star review. We work hard to make sure our customer experience is great, so brilliant to hear you are happy. Enjoy your Tala lights!
Kind regards,
Emma
Tala Customer Support
Antwoord van Tala
Hello,
Thank you for leaving us a 5-star review. We are delighted to hear that you are satisfied with our service and product. Have a great day!
Kind regards,
Amie
Tala Customer Support
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