The Bridge | Watch Straps Reviews 

Customer service responded quickly when I received an Apple Watch strap that did not include the lugs needed to attach the strap to my watch. They quickly sent out a replacement and included an extra strap as compensation for my trouble. Everyone makes mistakes but not all work hard to rectify them to the satisfaction of the customer.

The bands are as advertised and look fantastic with the Apple Watch.

Very nice product and great customer service. Worth the purchase. Highly recommended.

Delivery was a bit delayed but the way they dealt with that was excellent and very personal

Love the product

Great selection of products. I ordered 3 straps but wanted to order many more. Customer service was great and they followed up immediately on questions. Wonderful company to deal with.

I had a slight issue with the strap and the customer service department worked with me to fully rectify my concern. Can't speak highly enough about their service!

Amazing customer service.
I had to change my delivering address and they jumped in it. The reason I was so surprised is because it was an Instagram purchase.

I have bought several watch straps from Bridge which I have been super happy with. That said I have had a couple of issues with parts failing. Where they have excelled themselves is sorting the issues quickly and efficiently. The customer services team have super been responsive.

I would have no hesitation in adding more straps to my small collection.

Responsive, on time deli VV ery and good quality

Good quality product. Nice style.

Great strap and very stylish. Worthy of all the great compliments that I receive when wearing it.

Edited 18/10: unfortunately the product I ordered proved to be out of stock. I have been kindly refunded. Customer service response is via email so took a little longer than I would have liked to identify and remediate the issue but in the end all sorted.

Ordered a strap but is not right for my watch, I have tried e mail to organise a return but no response. No contact numbers to call and speak to anyone. Hopefully this will prompt a response! Got a reply to say sorry but no follow up to arrange return will have to contact card company to get a refund. I have e mailed you with details for the return and refund

Great quality product and excellent customer service too

AMAZING CUSTOMER SERVICE!
My strap arrived here in the US with a flaw. I contacted The Bridge and they told me to return it for a replacement band. In a week or two I received a new band that is flawless. They refunded me my shipping costs to return the strap. The best part was the IMMEDIATE and polite response via email that kept me reassured that they were taking care of me as a customer. You can trust this company. Well done Bridge!

I purchased the Henley strap. The construction is exceptionally comfortable and looks very sharp. I am waiting on my Vienna strap now!

Great product, great team/support, great price for the value.

I had a few issues with the delivery but the team went out of their way to help. I’m really pleased with the Henley Strap. Great quality and really stylish.
I will definitely order from The Bridge again

Excellent customer service and great quality watch straps- can’t ask for more!

The team at The Bridge is incredible. After a small snafu, they got back to me the same day and fixed the problem immediately. I’m very happy with the customer service, and I’ll not hesitate to order another band very soon. Thank you for showing what a great customer service really is!