The Bridge | Watch Straps Reviews 

182
•
TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Great website, easy ordering, good delivery, awesome product AND good service… So I ordered three straps, two came and were perfect, love them. One wasn’t quite right (wrong colour adapters). Mistakes... Toon meer

Beoordeeld met 5 van de 5 sterren

The Helm is the fifth band I've bought from The Bridge, and it may be my favorite. I wore it every day during a recent international trip, in and out of the water and through plenty of heat, and it st... Toon meer

Beoordeeld met 5 van de 5 sterren

Sarah and the staff have been great in making my experience with ordering watch straps from the Bridge an enjoyable one. I needed to exchange some straps and they were very responsive in performing t... Toon meer

Beoordeeld met 5 van de 5 sterren

I purchased three straps from these guys. Shipping from the UK to the USA and unfortunately when the package arrived was broken and empty. Clearly either Royal Mail or USPS lost the merchandise and de... Toon meer

Bedrijfsgegevens

  1. Horlogefabrikant

Geschreven door het bedrijf

We specialise in premium Apple Watch straps. From high grade silicone to Italian calfskin leather. We are obsessed with quality materials and versatile designs, allowing you to look good from the court, to the clubhouse.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

182 reviews

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4,5

Alle reviews

(182)

75 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Exemplary customer service

I have to say the customer service was exemplary. I managed to inadvertently order the wrong colour combination. The customer service team handled the exchange seamlessly and with no fuss- great job, great strap!

12 juli 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Returns & Customer service

I recently bought 3 different straps but when they arrived I only really liked one. So I returned 2 & ordered 2 replacements that arrived as promised & I really liked them. All handled promptly & efficiently including my small refund for the differential. I have tried many wrist bands for my Apple Watch & these are by far the best ( better than Apples own) - good design & great quality. Also customer service was first class

4 juli 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Customer service excellence

Impressed with the Bridge customer service team reaching out and rectifying my concerns. Their service matches their quality

Thanks

9 juni 2024
Logo The Bridge | Watch Straps

Antwoord van The Bridge | Watch Straps

Hi Cam - thank you for taking the time to write a review. It certainly helps us get better! Apologies that you came across a product that seems to have slipped through our quality checks. We want to make this right for you. I have forwarded this to our team and they will be in touch to get the strap replaced for you. Once again, apologies your experience with us wasn't exceptional - we'll make sure we turn this one around.

Beoordeeld met 5 van de 5 sterren

The Tycoon Watch Band

I have purchased 2 watch bands from The Bridge. The quality of the bands is excellent and their customer service is exemplary!

I highly recommend The Bridge for the quality of their products and their customer service!

Mitch

8 juni 2024
Beoordeeld met 5 van de 5 sterren
Logo The Bridge | Watch Straps

Antwoord van The Bridge | Watch Straps

Hi Jennifer, we appreciate you taking the time to give us some feedback and sincere apologies that you’ve not been happy with the service. If you aren’t satisfied, neither are we. We would love to get this fixed for you. We will be in contact shortly and do our very best to get this resolved. Thanks for your patience.

Beoordeeld met 4 van de 5 sterren

Good customer focus - but the product was not a good fit for me

On the surface, the strap appeared to be of reasonable quality. It seemed to be worth the price I paid - but not the quoted original price.
However, the clasp proved to be entirely inadequate and opened at random times. The company reached out to me after posting a review and provided a replacement. It would appear that the design is simply one I personally cannot get on with. But top marks to the team for trying to resolve things.

8 april 2024
Review zonder uitnodiging
Logo The Bridge | Watch Straps

Antwoord van The Bridge | Watch Straps

Hi Roger - we appreciate you taking the time to write a review.

Sincere apologies that your issue was not able to be resolved. We would love to make this right for you and I have asked our customer team to reach out.

I do want to point out that all items are shipped out of UK and The Bridge Watches is a UK company, based in the UK. We have no link to Hong Kong, other than the third party fulfilment centre we work with having a HK office. Maybe this was the confusion but we are in every way, shape and form a UK business.

You can use our company number at the bottom of our website to look us up on companies house in the UK.

Please let us know your order number, so we can fix this for you.

Beoordeeld met 2 van de 5 sterren

The quality of the strap seemed to be…

The quality of the strap seemed to be well below the level of quality i assumed it was going to be. i guess at the price point you get what you pay for. and considering this is being sold as a strap for the Ultra watch, i'm concerned that it will not hold up to the wear and tear i would put it through.

11 maart 2024
Beoordeeld met 5 van de 5 sterren

The bridge really know what’s good when…

The bridge really know what’s good when it comes to watch straps, order many from these guys and never do they disappoint. My latest purchase was the maverick strap which arrived perfectly as described and is another great strap that’s amazing quality. Shipping was speedy, arrived 2 days after my purchase and I couldn’t be happier with it. Can not recommend the bridge anymore, great job 👏🏽

28 februari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing Quality, Range of Styles & Brand!

I came across The Bridge through Instagram and was immediately caught by the high quality content and different ways to style an Apple Watch. I couldn’t quite afford a new Apple Watch but after purchasing a few different styles from the Bridge, it feels like I have a few new and different watches! The quality is top and the pricing is fair. I don’t usually leave reviews but couldn’t help myself.. thank you!

22 februari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Easiest way to upgrade my watch!

Easiest way to upgrade my watch!

Got tired of looking at my Apple watch because it was always the same look. While these straps are definitely a bit more of an investment it's been totally worth it as the quality is great and it's exactly the look I wanted to go for - I can pretty much wear it with anything. Shipping was surprisingly also super fast.

26 februari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Durable and stylish watch straps

I recently bought two straps for some needed rotation for my Apple Watch. The quality and durability of the straps, coupled with the style and comfort are unmatched - better than the original Apple one itself. Excellent deliver speeds and customer service!

26 februari 2024
Review zonder uitnodiging

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