I bought the scheduled delivery and collection. The tree arrived well. The decorations were not sufficient for a tree that sive (6ft), the garland beads was a meter long - really a sad excuse for deco... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
I bought the scheduled delivery and collection. The tree arrived well. The decorations were not sufficient for a tree that sive (6ft), the garland beads was a meter long - really a sad excuse for deco... Toon meer
Bedrijf heeft geantwoord
Very good prices including delivery! We thought we got our tree a bit to early but in fact was lovely and actually lasted throughout Christmas staying fresh and never lost its smell. 👍🎄
Bedrijf heeft geantwoord
We have ordered our tree from Nordmann for several years. Beautiful quality trees delivered to the door exactly as booked and prompt customer service if there are any queries. Collection service too b... Toon meer
Bedrijf heeft geantwoord
I ordered three Christmas trees, paying in advance too. One Christmas tree arrived, when questioned as to the delivery of only one tree, masses of apologies and a number to call. Absolutely no wa... Toon meer
Bedrijf heeft geantwoord
Family-run since 1973, The Nordmann began as a small tree stall beside Mr Ferrari's greengrocer's shop in Wimbledon. Three generations on, grandson Daniel now runs the business, delivering real, freshly-cut Nordmann Fir Christmas trees straight to homes across London and Surrey — with nationwide delivery now available too. We've supplied hotels and businesses across London since 2000, and every tree we sell is premium grade and fresh.
71-75 Shelton Street, WC2H 9JQ, London, Verenigd Koninkrijk
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 36% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I never got my tree or refund despite countless messages and calls to the company. In the end my bank returned the money to me. My son was in tears and I had to spend more money on a tree from the local greengrocer.
Excellent service, great tree and wreath. The garland was out of this world!
Overall very happy with my tree and customer service i received. Slight delay with my order but i was kept informed at all times.
I can only agree with Corina, they finally wrote a response after no tree and no refund last year, I contacted them again and you guessed it they never came back. An absolute scam of a company, that lie through their teeth. My very strong advise is to avoid at all costs. Clearly the positive reviews are not real.

Antwoord van The Nordmann
Great tree,great team, wonderful experience.
Amazing Customer Service, Very Polite And Always On Time!
Wouldnt Go To Anybody Else!
Thanks Guys
A traditional family run business that I have known since I was a child. Always a friendly welcome and the very best quality and a beautiful family that truly care.
If you want the perfect Christmas Tree which is quality and responsibly sourced Thenordmann is the place to go and place your order ready for the festive season (which is very quickly approaching).
Thank you as alway you lovely peeps
Maddie xx
Amazing quality service and trees, I had placed an order early on and was delivered on time and was kept up to date with delivery and time, will definitely be using again this year! Could not fault them and the tree was beautiful
This is a great company
Trees have been excellent
I order every year ! From this company
Amazing service! Everyone loved the Christmas Tree and will definitely be using them again this year! Thank you!
I have ordered from this company for two year now, 2022 was amazing quality, good service and delivery was on time. Unfortunately 2023 was a slight delay in receiving my order on time however they kept me up to date and was honest with me that they were experiencing some delays. My tree arrived 4 days late but the quality was amazing again and the service was great.
So happy with our family Xmas tree. Friendly delivery from Rhys who even helped me fit the base. I'll be coming again
Fantastic service last year so will definitely be looking to order my tree from you this year. Thank you
I ordered my tree well in advance and very happy with the local delivery and service.
Good quality tree and wreaths
thank you so much for the most beautiful Christmas tree this year. The whole family are so happy and it has been the centre of attention in our home all Christmas. great service! Thank you so much for making our Christmas so special!
Trustpilot has seen right through them luckily! The christmas tree rip off season is starting, so this company is trying to get rid of all the bad reviews in order to scam some more this year. My review from last year (amongst so many others as you can see) have been reported as abuse, when they are just the true representation of how these scammers operate! That clearly back fired! Thank you Trustpilot.
Once again stay away from this company!! Tree over £100 ordered and never delivered, nor a refund processed.
I can’t answer to your reply, we have called many times, emailed and been promised a refund. This has never happened. If you wanna put this right, you have my name, you can find it in your system. The refund can be processed to the same account it was paid from. Easy! I see it when I believe it. Until then. you are scammers!

Antwoord van The Nordmann
Excellent service, excellent Christmas tree and on time delivery. Received a text message on the morning of my date with a time slot and the tree arrived within the time frame given. Delivered by a happy driver too!
On time delivery, quality Christmas tree that lasted all Christmas. Had it installed and it looked amazing once decorated. Very happy with the service.
Really nice tree this year, slight delay but overall this is the best Christmas tree I have had! Also bought a garland and the craftsmanship was unreal. Thanks team!!!!
Avoid avoid avoid! They removed all the negative feedback from last year. They were meant to deliver a 10ft tree, sent an 8ft very thin poor quality. I personally took it back and when they had nothing of suitable size they said they would refund - countless emails and text messages later, nothing. Honestly avoid like the plague!! PS I’ll be coming down this year for the refund on your busiest Saturday
Update: Sent a follow up email as suggested below. Ignored multiple attempts again to rectify last years nightmare

Antwoord van The Nordmann
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.