thepinkgalaxy.com Reviews 

154
•
TrustScore 2.5 uit 5

2,3

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Lees wat reviewers zeggen

Beoordeeld met 3 van de 5 sterren

Website said made in USA but shipped from Ireland. Next took a while to get here but ordered early in case of issue so arrived in plenty of time. Items are smaller than they appear in ad so I am havin... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

First, they overcharged me by $10.67 on a $35.58 order. They refunded the $10.67, but i’m sure they’re making a lot of money from buyers who don’t notice the overcharge. Then they shipped my item t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Love the cost and options for different grades. Great quality, love that an individual cute drawstring bag came to put each bracelet in.

Beoordeeld met 3 van de 5 sterren

When I bought the bracelets, the ad said that I would receive delivery within one week. I wanted to give them out to my students at back-to-school night. Instead, I received them almost a month later.... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens


Contactgegevens

2,3

Slecht

TrustScore 2.5 uit 5

154 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 21% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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2,3

Alle reviews

(154)

147 reviews in de afgelopen 12 maanden

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Beoordeeld met 3 van de 5 sterren

I did not care for the necklace

I did not care for the necklace. The sun looked really fake. The all over appearance of the necklace was very cheap and I am embarrassed to give it to my sister.

2 september 2026
Review zonder uitnodiging
Logo thepinkgalaxy.com

Antwoord van thepinkgalaxy.com

Dear Melissa BOTelho,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.

To help us resolve this issue quickly and accurately, please contact us at:
Email: support@thepinkgalaxy.com
Please provide:
- Your order number
- The name and email address used when placing the order

Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.

Best regards,
Customer Service Team

Beoordeeld met 3 van de 5 sterren

Welcome bracelets

Love the little bags, love the bracelets and little cards to share what each color signifies. Just, the "purple" beads look more like a fuschia, not at all a purple hue so kind of confusing.

1 september 2026
Review zonder uitnodiging
Logo thepinkgalaxy.com

Antwoord van thepinkgalaxy.com

Dear Melissa Valant,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.

To help us resolve this issue quickly and accurately, please contact us at:
Email: support@thepinkgalaxy.com
Please provide:
- Your order number
- The name and email address used when placing the order

Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.

Best regards,
Customer Service Team

Beoordeeld met 1 van de 5 sterren

I have not received my order.

I have not received my order. I placed the order and paid by Mastercard. The cost has been billed to me on my last statement. Tracking indicates that the package was sent to my zip code but no address is given.

1 september 2026
Review zonder uitnodiging
Logo thepinkgalaxy.com

Antwoord van thepinkgalaxy.com

Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can handle your order quickly and accurately, please contact us through the following channel:
Email: support@thepinkgalaxy.com
Please provide:
- Your order number
- The email address used when placing the order
We promise to do our utmost to resolve the issue for you until you are completely satisfied. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.

Beoordeeld met 3 van de 5 sterren

Shipping takes forever

I will definitely pay closer attention to where items are shipped from. It took nearly a month to arrive which was not what I was hoping for. I’m sure I could find a similar item made and shipped with the USA going forward. Cute bracelets, but not worth the delivery time.

4 augustus 2026
Review zonder uitnodiging
Logo thepinkgalaxy.com

Antwoord van thepinkgalaxy.com

Dear B Byers,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.

To help us resolve this issue quickly and accurately, please contact us at:
Email: support@thepinkgalaxy.com
Please provide:
- Your order number
- The name and email address used when placing the order

Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.

Best regards,
Customer Service Team

Beoordeeld met 3 van de 5 sterren

Delivery time was not honest on the ad

When I bought the bracelets, the ad said that I would receive delivery within one week. I wanted to give them out to my students at back-to-school night. Instead, I received them almost a month later. I feel like the advertising was not honest. I do like the bracelets, and I appreciated the frequent updates on their location, but I would not have bought them if I had known they would not arrive in time for me.

1 september 2026
Review zonder uitnodiging
Logo thepinkgalaxy.com

Antwoord van thepinkgalaxy.com

Dear Christine Lent,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.

To help us resolve this issue quickly and accurately, please contact us at:
Email: support@thepinkgalaxy.com
Please provide:
- Your order number
- The name and email address used when placing the order

Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.

Best regards,
Customer Service Team

Beoordeeld met 3 van de 5 sterren

I do like the way it’s made however I…

I do like the way it’s made however I don’t really like the color ( it seems darker than the picture)I bought and wished I had done pink. But I will keep it just because it’s a hassle to return.

31 augustus 2026
Review zonder uitnodiging
Logo thepinkgalaxy.com

Antwoord van thepinkgalaxy.com

Dear Louise Blackwood,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.

To help us resolve this issue quickly and accurately, please contact us at:
Email: support@thepinkgalaxy.com
Please provide:
- Your order number
- The name and email address used when placing the order

Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.

Best regards,
Customer Service Team

Beoordeeld met 3 van de 5 sterren

It just took forever to get here

It just took forever to get here, haven't tried it out yet. Ill let u know!

29 augustus 2026
Review zonder uitnodiging
Logo thepinkgalaxy.com

Antwoord van thepinkgalaxy.com

Dear Laurie Waters,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.

To help us resolve this issue quickly and accurately, please contact us at:
Email: support@thepinkgalaxy.com
Please provide:
- Your order number
- The name and email address used when placing the order

Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.

Best regards,
Customer Service Team

Beoordeeld met 1 van de 5 sterren

Didn’t receive package

I placed an order and never received it. Their tracking number says it was delivered a week ago but USPS. I checked with usps and the tracking number doesn’t exist and I have informed delivery and it doesn’t show that I received any packages all week. Now I’m trying to get my money back .

29 augustus 2026
Review zonder uitnodiging
Logo thepinkgalaxy.com

Antwoord van thepinkgalaxy.com

Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can handle your order quickly and accurately, please contact us through the following channel:
Email: support@thepinkgalaxy.com
Please provide:
- Your order number
- The email address used when placing the order
We promise to do our utmost to resolve the issue for you until you are completely satisfied. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.

Beoordeeld met 4 van de 5 sterren

Cute

The piece is nice BUT much smaller than I expected. It came fairly quickly

18 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Giving 5 stars for the refund issue

Giving 5 stars for the refund issue. Was overcharged and when I brought it to their attention it was handled very quickly. I appreciate that! Can’t give a review on the squishys as I have not received them yet.

8 augustus 2026
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

It took over a month to receive my…

It took over a month to receive my order. It would have been nice to know before I ordered that it would take so long. The price was nice but I would have ordered from somewhere else so that I could have had it the first week of school.

28 augustus 2026
Review zonder uitnodiging
Logo thepinkgalaxy.com

Antwoord van thepinkgalaxy.com

Dear Amie Griffith,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.

To help us resolve this issue quickly and accurately, please contact us at:
Email: support@thepinkgalaxy.com
Please provide:
- Your order number
- The name and email address used when placing the order

Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.

Best regards,
Customer Service Team

Beoordeeld met 5 van de 5 sterren

Positive buying experience!

Communication from the company related to the shipping process and status of my order was excellent. The products are just as advertised and I look forward to sharing them with my newest group of students.

25 augustus 2026
Review zonder uitnodiging

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