Very quick delivery, quick response with emails too and great customer service (for a return). Keep up the good work!
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Lees wat reviewers zeggen
Super experience with the Rugby Shop. Their price was £30 cheaper than the nearest competitor. Delivery was quick (and free) and products were just as described. I'd ordered two sizes and the return p... Toon meer
I appreciated being able to email customer service and receive a prompt reply on my enquiry. Goods I ordered arrived on time and sizes were exactly as stated.
The Rugby Shop have been an excellent company to purchase from. I was originally sent the wrong size boots. When making an enquiry on the matter, they were nothing but polite, helpful and understandin... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Online Rugby Retailer bringing you the latest Rugby Boots from adidas and Mizuno as well as a wide range of replica kits including England Rugby, Wales Rugby.
Contactgegevens
Grosvenor House, Central Park, , TF2 9TW, Telford , Verenigd Koninkrijk
- 07891254098
- sales@therugbyshop.co.uk
- therugbyshop.co.uk
4,4
Uitstekend
250 reviews
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Everything just perfect!
26 augustus 2025
customer service is outstanding
the rugby shop have been brilliant. i ordered some mizuno moreilla neo 4 rugby boots and they unfortunately ripped at the side after 9 months. after this i contacted the business and they were able to swiftly reply and sort me out a replacement pair in no time. i am now waiting on my new boots which will come with next day delivery thanks to the rugby shop. customer service is 10/10 and they have been very caring, highly recommended!!!
21 augustus 2025
Review zonder uitnodiging
Long dispatch time
It took 20 days for them to dispatch a single rugby ball, and it was only sent after I followed up multiple times. Despite this, no apology or explanation was provided!
25 juli 2025
Very easy ordering service and arrived…
Very easy ordering service and arrived before the estimated delivery date.
25 juli 2025
this company has the best customer service!
Easy to order and the customer service is top notch. Returns were easy which helps when you have fussy teenagers buying football boots! great prices as well
31 juli 2025
Review zonder uitnodiging
I bought 3 shirts from the rugby shop …
I bought 3 shirts from the rugby shop and contacted them by chat now options as needed some advice around the sizing. Responded quickly and was very happy to help and answered all my questions.
Posting use Royal Mail was confusing this due to no updates on royal website it gives you two when collected and when out for delivery. Mine were collected on a Friday out for delivery Tuesday, delivered on aWednesday.
Experience was good and good customer service
14 juli 2025
Review zonder uitnodiging
Always the best product
Always the best product, great service and quick turnaround time. The customer service is very very good.
15 juli 2025
Review zonder uitnodiging
Does not reply to emails, charged for items that have not been received
Placed order April 30. Received confirmation. No tracking number sent. 4 weeks have passed without order. Have sent company 5 emails, left messages on their live chat and have never received a response.
23 mei 2025
Review zonder uitnodiging
quick delivery and very helpful website…
quick delivery and very helpful website I will forshore buy from this place again.
24 april 2025
Great quality as usual and delivered on…
Great quality as usual and delivered on time. No hassle. Great service. I use Rugby shop all the time.
24 april 2025
Great service very fast postage
Great service very fast postage. I had an issue with a print on a top (due to manufacturing). From reporting the problem to it being solved ( new one sent out) was very fast. The customer service team is very friendly and very helpful. I will be a returning customer
10 april 2025
Review zonder uitnodiging
Good customer service and speedy…
Good customer service and speedy delivery. I wouldn't hesitate to use them again.
26 maart 2025
Bought some NRL gear
Bought some NRL gear. Great products and great service. Really helpful and prompt. Go to retailer for NRL
2 april 2025
Review zonder uitnodiging
Excellent customer service
Excellent customer service, when an exchange was arranged for me on a top that was too small. Delivery is fast and efficient. I will definitely use the Rugby Shop again.
26 maart 2025
Review zonder uitnodiging
Import duty and VAT :(
Was charged import duty and VAT on delivery to Ireland. Increased the cost by 48%
26 maart 2025
Review zonder uitnodiging
Great customer service
Great customer service, prompt delivery and when items needed to be returned this was handled swiftly. Really good communication too.
26 februari 2025
Review zonder uitnodiging
Great customer experience
8 januari 2025
Review zonder uitnodiging
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