Very quick delivery, quick response with emails too and great customer service (for a return). Keep up the good work!
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Super experience with the Rugby Shop. Their price was £30 cheaper than the nearest competitor. Delivery was quick (and free) and products were just as described. I'd ordered two sizes and the return p... Toon meer
I appreciated being able to email customer service and receive a prompt reply on my enquiry. Goods I ordered arrived on time and sizes were exactly as stated.
The Rugby Shop have been an excellent company to purchase from. I was originally sent the wrong size boots. When making an enquiry on the matter, they were nothing but polite, helpful and understandin... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Online Rugby Retailer bringing you the latest Rugby Boots from adidas and Mizuno as well as a wide range of replica kits including England Rugby, Wales Rugby.
Contactgegevens
Grosvenor House, Central Park, , TF2 9TW, Telford , Verenigd Koninkrijk
- 07891254098
- sales@therugbyshop.co.uk
- therugbyshop.co.uk
4,4
Uitstekend
250 reviews
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Mizuno Neo rugby boots
I ordered a pair of Mizuno Neo rugby boots, which arrived swiftly. They were too big and needed to be exchanged, so I e-mailed Nat in Customer Services to arrange this. Nat was very helpful and I received the new boots within 24 hours of returning my original purchase. A great service, thank you.
4 januari 2025
Review zonder uitnodiging
No goods and no response
Ordered 4 tops 4 days ago received an order confirmation email. I also paid the extra for 48 hour tracked delivery. Didn't realise they where on Christmas break so hopefully my order will arrive soon.
30 december 2024
Review zonder uitnodiging
Antwoord van The Rugby Shop
Hi Craig, apologies the team have been away on a well deserved Christmas break, today is the first day back and your items are going in the post today, you will receive your tracking just after 4pm
All the best, The Rugby Shop Team
Great Customer Services
Excellent help from Nat (Customer Services) that was both helpful and friendly, means that I would happily shop again and would recommend friends to use therugbyshop.co.uk
8 november 2024
Review zonder uitnodiging
Brilliant customer service
Brilliant customer service. Thank you to Natalie for handling my return so swiftly. I wish all returns processes were this straight forward!
21 oktober 2024
Review zonder uitnodiging
Very professional
Very professional. You get what you expect. Very happy with the quality of the boot and the service was very quick and easy. Received the boots within a day or two of placing the order
3 oktober 2024
Review zonder uitnodiging
Great shop with a lot of variety
Great shop with a lot of variety. One of the only shops that sells NRL kit as well.
3 oktober 2024
Review zonder uitnodiging
Excellent Customer Service
I recently bought a number of items and unfortunately had a sizing issue with a couple of them. Their customer service was excellent, super helpful, timely and supportive. Despite the frustration of inconsistent sizing, Natalie from customer services, was a pleasure to deal with and helped resolve the challenges with good communication and in a timely manner.
I would happily use them again.
24 september 2024
Review zonder uitnodiging
Outstanding Customer Service!!!!
Unfortunately,I had an issue with an item recently purchased, not The Rugby Shop's at all. However, due to the outstanding customer service received this issue was resolved no problem at all! Received prompt, courteous responses and my issue was resolved without hesitation and very quickly. I would definitely purchase again and definitely recommend The Rugby Shop to anyone. Thank you again for all your help, my son I very happy!!!!
9 september 2024
Review zonder uitnodiging
The service was awesome
The service was awesome. Thank you so much. delivered on time✊🏼my husband really loved his mizuno boots
Definitely will oder again from here.♥️
6 september 2024
Review zonder uitnodiging
Amazing customer service
Amazing customer service, will definitely use them again! Great communication.
4 september 2024
Review zonder uitnodiging
Simply the best.
Wouldn’t even think of using anyone else. Excellent prices and fast Delivery!
26 augustus 2024
Review zonder uitnodiging
Great customer service and delivery…
Great customer service and delivery arrived earlier than expected.
22 augustus 2024
Review zonder uitnodiging
Won't purchase boots from anywhere…
Won't purchase boots from anywhere else. The service is fantastic and quality is always top notch.
23 augustus 2024
Review zonder uitnodiging
Great service prompt delivery and great…
Great service prompt delivery and great product
27 augustus 2024
Review zonder uitnodiging
Mizuno boots
The service was quick and the price was great too
21 augustus 2024
Review zonder uitnodiging
Great communication
Ordered my Son some boots from here, although I knew the ones he wanted, there was a great selection.
Great communication & fast turnaround.
Would highly recommend and will be back to purchase again.
22 augustus 2024
Review zonder uitnodiging
Great product knowledge and super fast…
Great product knowledge and super fast delivery.
9 augustus 2024
Review zonder uitnodiging
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