TH March Reviews 847

As always, TH March are without doubt the best insurance company I have ever used. Outstanding service!

Cannot thank Jayde enough for her help with my claim. The whole process was smooth and she kept me updated at all stages. Would not hesitate to recommend TH March.

Every step of the process was very clear and the claim was approved quickly. Really appreciate Jade's help. Thank you!

Couldn't of asked for a better jewellery insurer, definitely recommend TH MARCH. They assisted me with a replacement watch and the transaction between myself and the jewellers couldn't be any more smoother.

I would like to thank TH march again for everything. I should be on my way to collect my replacement by the end of the week.

The whole claims experience was handled very professionally and made very easy by my claims handler Jade .
This is how it should always be when making a claim but very rarely is these days !!!

Very quick and efficient service, at a great price too!

The service provided by TH March (Jayde Bassett) has been outstanding from start to finish following the theft of my mothers diamond engagement ring. The time, consideration, empathy and assistance provided to us throughout the whole process has been excellent. I have never previously experienced such good service from an insurance provider, as from the outset Jayde (on behalf of TH March) actively sought to achieve the best possible outcome for mum, in the shortest possible time and with the minimum amount of obstacles. This has been a really refreshing experience when dealing with an insurance provider and we will continue to use TH March for any insurance needs.

Excellent service from Oliver who is a credit to the business. Sorted my claim out within 2 weeks.

I contacted TH March in a panic after discovering the loss of a ring. I was helped by Charlotte who walked me through the process, which was approved in a very stress-free way.
Luckily, the ring was recovered so the main claim was no longer needed, but I was advised to get the ring checked and repaired which TH March covered.
I was very happy with every element of communication with TH March, I have recommended them to friends and family, and will insure with TH March in the future!

Excellent service from T H March and very much appreciated.

I spoke to Kay at THMarch after being recommended by my jeweller re insuring my pieces. She was polite, clear and concise. All correspondence came in good time.

I’m really pleased with the way my claim was handled, everything was straight forward and sorted out very quickly. I highly recommend THMARCH

We have had insurance for my wife's engagement ring for 4 years now. Really professional service. I had to update out details and spoke with Kay today. She was really kind and helpful (even informed us that our house move saved our premium). Fantastic customer service.

Superb service. You can tell that TH March really understand their market and everything works wonderfully. Really reassuring for we customers.

Definitely 5 stars. I have been using them for the last 5 years. Whenever we call we get a pleasant and quick response. I feel so safe insuring my jewelry with them.

Great Work
Maria

I lost the diamond from my engagement ring and Oliver from THMarsh was so efficient and helpful, even chasing the company to ensure the repairs were being completed. We never wanted to have to claim but when we had to the process was quick and painless. Would definitely recommend to insure here.

Very helpful and easy to use.

Having been let down by another broker our jeweller recommended TH March. I spoke to Jessica Wright at around 1430hrs on a Wednesday and found her to be friendly and professional. She quickly ascertained what cover and levels we required. Time was of the essence as we only had two working days left before our policy was due for renewal. By 1635 that day we had a quotation. The following day we again spoke to Jessica to make a couple of fine adjustments and within 30 minutes we had agreed the price and the policy will be in place for our renewal date. Jessica made every thing so easy.

The true measure of any insurance company is their behaviour when a claim presents itself. My wife was devastated by the loss of her ring, but the efficiency and compassion shown by the team really helped take the stress out of a very tense situation. Special mention to Charlotte and Jade for their clarity of instruction and rapid response to all queries. Massive thanks
David W

Amazing service!!!
Unfortunately I lost my engagement ring and had to submit a claim for a replacement. After receiving my original evaluation and proof of purchase, TH MARCH approved my claim within a couple of days. I have recently received my replacement ring. I am so glad I decided to insure my ring with this company as the process was very straight forward and they communicated with the jeweller (purely diamonds) promptly. I received my replacement ring within 5 weeks of the jeweller receiving my approved claim from TH MARCH. I will definately continue to renew my insurance with this company. Excellent service from start to finish. Thank you to Oliver, Jade and Charlotte who all helped deal with my claim and were very professional throughout the process, dealing with my claim promptly. Although losing my ring was upsetting, I am glad I received my replacement without having to go through a stressful claims process. Much appreciated!