Tin Leg Reviews 

The Tin Leg site provided several Tin Leg policies to choose from, as well as policies from other companies. I have used Tin Leg in the past. When I filed a claim, it was (eventually) paid. As with all insurance, proof of loss is required, so keep copies of all receipts and trip details.

Simple and feel confident if anything goes wrong I am covered.

Clear, concise information..!
They Make it simple… I have a question, there is the answer.!

easy to compare policies

Very helpful customer service agents.

Easy process. Reasonable spread of pricing for good selection. Well rated insurers.

Ease of use. Reasonable rates. Many options to choose from. Comparison of various plans extremely helpful.

Since 12/25 I have been dealing with this underhanded and fraudlent scam company trying to get reimbursement for the cost of a trip for two travelers. I wrote a review in March 2026 and still the compnay is stonewalling me with requests upon requests for documentation that they already have or are not relevant to my claim . DO NOT BUY INSURANCE FROM THIS COMPANY. They will not honor legitimate claims. I wish I could rate them 0 stars.

Jim from Best Travel Protection was extremely helpful, knowledgeable, and responsive throughout the entire process of purchasing our travel insurance. My husband and I have used his services several times before, and once again he provided excellent customer service. He answered all of our questions clearly and patiently, explained the coverage options in detail, and made the process very easy and stress-free. We truly appreciated his professionalism and prompt communication. Highly recommended!

The experience was fast and easy

Very simple to evaluate and buy insurance

Had not purchased travel medical insurance prior to this ... process was easy and I feel much better about my upcoming trip in the event of a problem ..

Easy to navigate. Clear price comparisons

Super easy and affordable.

Customer service agent was professional, knowledgeable and patient.
She was well trained

I broke my femur last September while in Northern Italy. After surgery, I spent 9 days in the hospital and 19 days in a rehabilitation center before I was physically able to fly home on a commercial airline.
The day of the accident, my husband immediately notified TinLeg. He spoke to them several times during my four-week stay just to check in. Since I was receiving appropriate medical care, they told him there was nothing for them to do. Just keep every receipt for the future claim.
When we got home we had our in-take consult over the phone and were sent the links to fill out the application, and told to scan and upload all supporting documents. It took about 40 hours to get all the various receipts, do a write-up for each portion of the claim (lost airfare, car rental, hotel, lost tour money, etc.) and the medical papers. Each section of the claim was loaded separately in Pdf format, so they could look at it and ask questions. There were 98 pages of backup. All medical records and receipts were in Italian. We did not have to do any translating.
We received two reasonable questions about the airfare and they accepted the answers. They advertise 15 business days as the time to expect a final response after all questions are answered. On the 13th day TL notified us they would pay 100% of the medical, lost tour monies and airfare, differential to fly home business class, and up to the limits of the policy for trip interruption. We received checks totally in the mid five-digits. We ended being out a couple thousand dollars. TinLeg met completely all elements of the policy in a timely manner. This is the second time I've submitted a claim to them (cancelled tour due to death in the family), and both times they have reimbursed me in accordance with the terms of the policies.

I like the ability to compare all the different plans

The customer service phone representative was very kind & patient & calm & even tempered. She has all the right answers which meant i didn’t have to be transferred to talk to someone else & i truly appreciate that!