Tires Plus Reviews 

I would give 0 stars if I could! I had made an appointment for today at 11:30am on the phone with Justin or Jason last week. He quoted me about $85.00 for a full synthetic oil change. When I arrived at Tires Plus Lake worth on Rt. 441, I was told that there wasn’t an appointment and was questioned by the manager about who I spoke to and was told there was no record of the appointment. I showed the mgr. the record of the call on my phone. He then told me that the quote was “impossible “ and that a synthetic oil change for my car would cost me $156.00 and that was with a discount coupon. I have been a customer here for years, have purchased tires, alignments, had tire rotations, and a previous oil change. This is NOT the first time that there are discrepancies between prices quoted and prices charged! It Will be the last time! I was treated disrespectfully and with no caring! Potential customers take heed!!

Jose the service manager does not know how to run a shop and while he is busy doing other stuff, my oil change took almost an hour and a half, with an appointment and one other car in the shop. After oil change and tire rotation my vehicle almost dies when started and they lied that it was having issues prior, and writing fake notes on the recommendation page, in which the technician told me otherwise. Tools left under my hood, washer fluid left empty and then Jose yelling , shaking a pry bar at us and antagonizing my husband to do something, and be his guest to call management. I realize staffing is tough but really?! Taking my business elsewhere and closing my credit card with them!

I brought my vehicle into Tires Plus yesterday after blowing my tire on the highway. They were swamped, being nearly the only business open on Sundays. They made sure to get me in as soon as they could and within 2 hours had my tire fixed and I was on my way. The customer service was great, and the quality was great. Mark and his team did a fantastic job, and I would highly recommend Tires Plus!

For decades, car repair services have literally been a license to steal. The 2 worst companies are Tire's Plus and Aamco. Although I have found Tire's Plus in general a shady felonious company, I direct my accusations toward the Carrollwood location. Never a straight answer, minor repairs turned into major financial scams. They take advantage of customer's lack of car knowledge to pad the bill. This isn't an isolated incident but a constant problem. One that has led to a petition signed by present and past customers as well as former employees that has been officially turned over to The Department of Agriculture and Consumer Services as well as the Attorney General.

I scheduled and went for tire rotation and balancing. The job was not performed and I was attempting to leave when the two people behind the counter came out to my car and the woman threatened to call the police if I did not sign the paper work. So I went in to sign the paper work I was not handed a pen. My paper work was still sitting on the counter. I said this is my paper work, give me a pen and i WILL SIGN IT. The lady said that is not my paper work dening twice that is was not my paper work but I could clearly read that it was my paper work my car information is on the paper. I hel it up so she could see the paper,. She stepped back I tossed the paper toward her. then she exclaimed that I Assaulted her. "That is not assault." I said and I left. I called corporate regarding the interactions and the manager of the store called me and his reaction was.
I am sorry for the problem. I will speak to the woman. I hope you have a nice day.
I got no resolution to what happened.
I recieved no sort of restitution for the emotional termoil I suffered because this woman's threats.

Brandywine Maryland tireplus.
On multiple occasion when the staff at tire plus Brandywine messes up. And you ask to escalate. They often don’t want management to know of this and they wil bold face tell you there is no manager or i don’t have the managers information!! Ironically this is the culture it has happened many times with different people. Tire plus encourages this.

After a visit to tires plus a brake issue was discovered. I made an appointment for the next week and in a relatively short time my car was ready. Always enough people at the desk. Jimy helped me and had a lot of knowledge on the process. my car was done quickly. I will go back to them and will tell my friends to go there

I took my car in for wheel balance and after I got it back the car bounced as I drove the car. After I took it back to have the wheel balance corrected, they informed me the tire balancing machine needs to be calibrated. So that means when they did the balancing first it wasn't calibrated. Not pleased with this poor service.