T M Hughes & Son Gas Services Ltd Reviews 

230
•
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Amazing company, quick turnaround for aircon install. Kai really knows his stuff! Extremely happy with the install and products. Cleaned up after themselves and checked all concerns with myself along... Toon meer

Beoordeeld met 5 van de 5 sterren

We recently had a 14 year old gas combi boiler replaced with an ErP A-rated gas combi boiler by Dylan from T M Hughes & Son who did a great job. Dylan was friendly and professional, keeping things c... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

From start to finish the entire experience with TM Hughes was excellent. Terry provided initial advice without any sales pressure. His engineer installed a new boiler in my loft and removed... Toon meer

Beoordeeld met 5 van de 5 sterren

Brilliant response from Terry, Kai and other team members who had to come out to deal with a leaking pipe in the kitchen. Apparently an old rotting hot water one that had been capped off and left beh... Toon meer

Bedrijfsgegevens

  1. Loodgieter

Informatie afkomstig van verschillende externe bronnen

TM Hughes & Son Gas Services Ltd is a family run multi-award winning plumbing and heating company based in South Woodham Ferrers, Essex. We have more than 25 years’ experience in this field, and pride ourselves on the quality services we provide. Our Gas Safe Registered Plumbers and Heating Engineers are available for standard and emergency call outs covering the whole of Essex.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

230 reviews

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4,9

Alle reviews

(230)

25 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Boiler fitting with new nest thermostat

My husband is not an easy customer to please but he was more than happy with our new boiler. The work was carried out in a very professional manner. Everything was left clean and tidy and they took the time to answer every question we asked. If you need a new boiler we would highly recommend T M Hughes & Son

17 oktober 2024
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Thanks so much for the great review.

Beoordeeld met 5 van de 5 sterren

Amazing service!

Terry was very helpful when I had problems with my central heating despite it being out of hours and he has been very good with my boiler servicing, his customer service is absolutely outstanding! I will certainly recommend!

17 oktober 2024
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Hi Nnenna

Thanks so much for the great review.

Beoordeeld met 5 van de 5 sterren

Great service

Great service, Dylan was extremely helpful.

17 september 2024
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Thanks so much for the great review.

Beoordeeld met 5 van de 5 sterren

These guys are flawless

These guys are flawless. They arrived on time and were very knowledgeable. I’ve been with them for many years now and they always provide a fantastic reliable service. I would highly recommend these to anyone. They take their time when it’s needed and keep the workspace super tidy.

14 september 2024
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Hi Charlie

Thanks for the great review.

Beoordeeld met 1 van de 5 sterren

Poor organisation/communicarion

Organised a boiler service at 9.30. Employee turned up at 8.36 when nobody was home and when phoned told us we would have to reschedule.

5 september 2024
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Hi James
You informed us you needed an engineer by 9am, so the engineer arrived at 8.36 as agreed but you wasn't in so our engineer had to reschedule.

Beoordeeld met 5 van de 5 sterren

Fantastic job

Terry was really efficient and very helpful.
We appreciated all his knowledge and advice. Work was carried out exactly as explained.

23 augustus 2024
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Thanks for the great review.

Beoordeeld met 5 van de 5 sterren

Shower replacement

We highly recommend TM Hughes & Son. We had a leak in our shower and we called them to come and have look. They diagnosed the issue and made some recommendations for the work that needed doing. The advice was clear and the quote reasonable. The team were on time each day and were polite and professional throughout. They explained each part of the process and kept us up to date at all times. They took their shoes off when coming into our house, and even hoovered each day too! There was never any mess left. The boss came and regularly checked up too. We love our new shower and are delighted with the quality of the finish.

5 augustus 2024
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Thanks for the great review.

Beoordeeld met 5 van de 5 sterren

Terry Hughes & Son saved the day!

Totally let down by Aqualisa, I contacted Terry Hughes & Son who saved the day. They did what Aqualisa wouldn't do and, despite a minor setback, left us with an excellent new Aqualisa shower replacement.
Polite, tidy and punctual workers and, when a valve appeared to stick, went out of their way to ensure the job was completed to our satisfaction.

5 augustus 2024
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Thanks for the great review.

Beoordeeld met 5 van de 5 sterren

Called Terry yesterday evening to help…

Called Terry yesterday evening to help us with a water leak in our loft with water dripping through our bathroom and kitchen ceilings. Terry came straight away and helped us to remove soaking wet loft insulation and to repair the leak. He phoned me this morning to check that there were no further problems and said there was no charge! Cannot recommend enough!

11 juni 2024
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Hi Roy

Thanks so much for the great review.

Beoordeeld met 5 van de 5 sterren

**⭐️⭐️⭐️⭐️⭐️**

**⭐️⭐️⭐️⭐️⭐️**

I recently had the pleasure of using TM Hughes & Son Gas Services for a plumbing issue at my home, and I can't recommend them highly enough. From the moment I booked the appointment, the entire experience was seamless and professional.

The booking process was incredibly easy and efficient. Neal and Terry were friendly, informative, patient, and understanding, especially as I had previously had bad experiences with other services. They took the time to understand my issue and assured me that help was on the way.

When the plumber, Dylan, arrived right on time, he was courteous and well-prepared. He thoroughly explained the problem and the steps he would take to fix it, which really put my mind at ease. His expertise was evident, and he worked diligently to resolve the issue promptly.

What impressed me the most was Dylan's attention to detail and his commitment to ensuring everything was done right. He cleaned up after the job, leaving the workspace spotless, and took the time to ensure I was completely satisfied with the work.

TM Hughes & Son Gas Services provided exceptional service from start to finish. Their team is knowledgeable, friendly, and truly dedicated to customer satisfaction. I will definitely be using their services again in the future and highly recommend them to anyone in need of reliable plumbing services. Five stars all the way!

29 mei 2024
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Hi Magdelana

Thanks so much for the great review.

Beoordeeld met 5 van de 5 sterren

Thoroughly Recommend

This is the first time we have needed to use a plumber in an emergency and checked through reviews and credentials first. We really shouldn’t have worried at all, and cannot recommend TM Hughes and our Plumber, Dylan, enough. When we contacted Terry, he discussed the issues we were having and made sure that Dylan had all the necessary tools when he came round. Dylan’s arrived in time, was friendly, professional and fixed the problem in very little time. He left the place looking good. We’re impressed and will definitely use again if needed and recommend.

28 mei 2024
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Hi Katerina
Thanks for the great review, and happy we could be of assistance to you, i will pass on your feedback to Dylan.


Kind Regards
Terry

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Not actually used this company yet but just wanted to say that the helpful response from Neal in the office would definitely make me get back in touch if/ when necessary. Customer service at its best.
Thank you Neal.

2 april 2024
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Thanks for the great review and i will pass on the feedback to Neal.


Kind Regards
Terry

Beoordeeld met 5 van de 5 sterren

TM Hughes are my go to for all plumbing…

TM Hughes are my go to for all plumbing services. They are honest, tidy and friendly plumbing professionals, who's work is always outstanding.

18 maart 2024
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Hi David

Thanks so much for the great review.

Beoordeeld met 5 van de 5 sterren

Terry was responsive and polite

Terry was responsive and polite. He attended and carry out our bathroom plumbing job quickly and efficiently. I was also happy with the charges and would definitely use him again. Highly recommended.

8 maart 2024
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Hi Joanne

Thanks so much for the great review.

Beoordeeld met 5 van de 5 sterren

Top class service from the TM Hughes…

Top class service from the TM Hughes team, fitting us in at short notice when we had reached the end of our tether with the manufacturers of our boiler.

Our plumber was extremely knowledgeable and took the time to explain and demonstrate what the problem was with our heating system.

I would highly recommend the TM Hughes team

5 maart 2024
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Antwoord van T M Hughes & Son Gas Services Ltd

Thanks for the great review and feedback.


Kind Regards
Terry

Beoordeeld met 5 van de 5 sterren

Boiler installation

The team were amazing when installing my new boiler.I felt they were honest, reliable and very professional. I will be using Terry and his team in the future!

7 februari 2024
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Thanks for the great review and the business.

Beoordeeld met 5 van de 5 sterren

A brilliant service from a great…

A brilliant service from a great company. Terry came to me within 2 hours of my SOS call regarding a very broken boiler. 4 days later Terry had 2 engineers in my house fitting a new boiler in my kitchen with minimal fuss or disruption. Both engineers were terrific, polite and very professional. I've only just found this company after using a friend for plumbing services for many years.....and I'm very pleased I called Terry out of all the heating engineers available.

If you need any plumbing or heating work carried out, call TM Hughes. You won't be disappointed

24 januari 2024
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Antwoord van T M Hughes & Son Gas Services Ltd

Thanks for the great review, and we will pass on the feedback to the engineers.


Kind Regards
Terry

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