Nick was such a good help when I was booking my holiday. Made things feel straight forward and was patient while I struggled to make decisions. Would definitely recommend speaking with him if using tr... Toon meer
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Lees wat reviewers zeggen
First time booking with Traveltrek and can't fault it. Karan who was our contact was absolutely brilliant. He took time to look around and get us the best option for our dates and stay in Lanzarote.... Toon meer
Initially, I spoke with edmund he was very patient and helpfull in booking my holiday to tunisia. Everytime i had a query the team was helpfull calls were always answered over all a very good servic... Toon meer
We booked holiday with them and person call Tom sweet talking Next day call admin and they not helpful Within 24 hours no refund Charged wrong and saying human error or computer error We goi... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Travel Trek is one of the leading ATOL-certified UK Travel Companies selling holidays since 2016 with excellent seller support. We do all the tailor-made packages flying from any part of the UK to any destination across the Globe. We do self-catering, bed & breakfast, half board, full board and all-inclusive packages at a very competitive price in the market. Our award-winning services consistently rank among the best agencies in the UK market. We book holidays based on budget-friendly and as per the client's requirements. Our top-notch services gave us more than 30% of retained customers. The best thing about Travel Trek is that we look forward to being customer-centric and following up with clients until they return from the holiday.
Contactgegevens
20-22, N1 7GU, Wenlock Road London, Verenigd Koninkrijk
- 02080504143
- info@traveltrek.co.uk
- traveltrek.co.uk
4,2
Goed
259 reviews
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Easy to book
Easy to book. Maria was very helpful on 2nd august
2 augustus 2024
Review zonder uitnodiging
Antwoord van Traveltrek
Dear Jasper,
Thank you for your fantastic review! We're delighted to hear that booking with us was easy and that Maria was able to assist you effectively on August 2nd. Your feedback is greatly appreciated, and we're here to help with any future travel plans.
Best Regards,
Travel Trek Team
Booked today with Maria
Booked today with Maria, who was very helpful and understanding and found us a good deal
3 augustus 2024
Review zonder uitnodiging
Antwoord van Traveltrek
Dear Customer,
Thank you so much for your kind review! We're thrilled to hear that Maria was helpful and understanding in finding you a great deal. Your satisfaction is our top priority, and we're glad we could assist you. We hope you have a wonderful experience!
Best Regards,
Travel Trek Team
Positive experince
I spoke to an operator called Jerry who was clearly spoken and gave me the opportunity to ask questions and gave me options to choose from which made all the difference to our experience giving a positive outcome.
Thank you
3 augustus 2024
Review zonder uitnodiging
Antwoord van Traveltrek
Dear Carol J,
Thank you for your wonderful review! We're delighted to hear that Jerry provided you with clear information and options that contributed to a positive experience. We appreciate your feedback and look forward to assisting you again in the future.
Best Regards,
Travel Trek Team
Very positive experience from Justin…
Very positive experience from Justin very helpful and professional 1st August 1004
1 augustus 2024
Review zonder uitnodiging
Antwoord van Traveltrek
Dear Tina James,
Thank you for your kind words! We're thrilled to hear that you had a very positive experience with Justin on August 1st. It's wonderful to know that he was helpful and professional.
Your feedback is greatly appreciated, and we look forward to serving you again in the future!
Best Regards,
Travel Trek Team
Maria was very polite and friendly and…
Maria was very polite and friendly and helped me choose the best deal . Very helpful . .
31 juli 2024
Review zonder uitnodiging
Antwoord van Traveltrek
Dear Consumer,
Thank you for your wonderful review! We're delighted to hear that Maria provided you with polite and friendly service, helping you find the best deal. It's great to know that she was able to assist you effectively.
Your positive feedback is greatly appreciated, and we look forward to serving you again in the future!
Best Regards,
Travel Trek Team
I had an amazing experience with…
I had an amazing experience with Traveltrak. The staff was friendly and professional, and they went above and beyond to ensure my trip was perfect. From the seamless booking process to the thoughtful travel tips, everything was great. I highly recommend Traveltrek to anyone looking for a hassle-free travel experience.
25 juli 2024
Review zonder uitnodiging
Antwoord van Traveltrek
Dear Lucy,
Thank you so much for your fantastic review! We're thrilled to hear that you had an amazing experience with TravelTrek. It's wonderful to know that our staff's friendliness and professionalism contributed to making your trip perfect. We're glad you appreciated the seamless booking process and the thoughtful travel tips.
Your recommendation means a lot to us, and we're delighted to have provided you with a hassle-free travel experience. We look forward to assisting you with your future travels!
Best Regards,
Travel Trek Team
Excellent Service
Justin was very helpful and attentive to our requirements. I would use traveltrek again
25 juli 2024
Review zonder uitnodiging
Antwoord van Traveltrek
Dear A W,
Thank you for taking the time to share your experience with us! We're delighted to hear that Justin provided excellent service and was attentive to your needs on July 25, 2024. Your kind words are much appreciated, and we're thrilled to know that you would choose TravelTrek again.
We look forward to assisting you with your future travel plans. Please don't hesitate to reach out if there's anything we can do for you.
Best Regards,
Travel Trek Team
Barry was wonderful
24 juli 2024
Review zonder uitnodiging
Antwoord van Traveltrek
Dear Erica Tracy Fairley,
Thank you so much for your lovely review! We're thrilled to hear that you had a wonderful experience with Barry on July 24, 2024. Your positive feedback means a lot to us, and we're delighted that Barry could make your experience so enjoyable.
If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!
Best Regards,
Travel Trek Team
Maria was very helpful finding the…
Maria was very helpful finding the right holiday with everything i needed pn july 24th 2024
24 juli 2024
Review zonder uitnodiging
Antwoord van Traveltrek
Dear Nichola Gibson,
Thank you for your wonderful review! We're delighted to hear that Maria was very helpful in finding the perfect holiday for you with everything you needed.
We look forward to assisting you again in the future!
Best Regards,
Travel Trek Team
I booked a holiday with travel trek
I booked a holiday with travel trek
They talked me into booking a different hotel to my original choice, 2 days later the hotel they booked me suddenly became unavailable, tried for 5 days trying to get me another hotel , in the end I had to pay over £300 more to get a different hotel which wasn’t adult only like the original, asked for a swim up room and on arrival we only got a standard double very small room, for upgrade it was an extra £50 per night
Promised a private transfer and got a shared mini bus
I would NEVER EVER use this company again as conned out of money as once they had booked my flights apparently was not refundable ?! As wouldn’t give me a refund, a joke , con artists
Sounds cheap when looking on Cheeky trip but not when you’re conned into paying more money for a different hotel
I’m so disappointed as no one bothered to offer compensation
8 juli 2024
Review zonder uitnodiging
Antwoord van Traveltrek
Dear Customer,
We are very sorry to hear about your experience and appreciate you bringing these concerns to our attention. This is not the level of service we strive to provide.
Please contact our customer service team with your booking details so we can investigate this matter further and address your concerns appropriately.
Best Regards,
Travel Trek Team
Barry was Very helpful
Barry was a Very friendly Rep! done everything to help the transaction go smoothly, so polite. Thank you Barry 😊
17 juli 2024
Review zonder uitnodiging
Antwoord van Traveltrek
Dear Carly Burns,
Thank you for your wonderful review! We're delighted to hear that Barry provided such helpful and friendly service. We'll be sure to pass along your kind words to him.
Best Regards,
Travel Trek Team
The help of Justin made me experience
The help of Justin made me
14 juli 2024
Review zonder uitnodiging
Antwoord van Traveltrek
Dear Graeme Lightbody,
Thank you for your kind review! We're thrilled to hear that Justin was able to enhance your experience. We'll be sure to share your appreciation with him.
Best Regards,
Travel Trek Team
Absolutely fantastic service from…
Absolutely fantastic service from Barry! Couldn’t be any happier. Really helpful and solved any issues.
Professional and very excellent customer service.
17 juli 2024
Review zonder uitnodiging
Antwoord van Traveltrek
Dear Culshaw,
We're delighted to hear that Barry provided excellent service and was able to resolve any issues you encountered. Your satisfaction is our top priority, and we greatly appreciate your kind words. We look forward to continuing to provide you with outstanding service in the future.
Best Regards,
Travel Trek Team
I found ben and max to be very helpful…
I found ben and max to be very helpful and will 100 percent use travel trek again thankyou ben and max
16 juli 2024
Review zonder uitnodiging
Antwoord van Traveltrek
Dear Claire Lee,
Thank you so much for your wonderful review! We're thrilled to hear that Ben and Max were able to assist you and make your experience a great one. Your kind words and a star rating mean a lot to us. We look forward to serving you again at Travel Trek in the future.
Best Regards,
Travel Trek Team
I was well serviced by Maria and
I was well serviced by Maria and she catered to my travel needs
16 juli 2024
Review zonder uitnodiging
Antwoord van Traveltrek
Dear Flora Fernandes,
Thank you for your lovely review! We’re pleased to hear that Maria provided excellent service and catered to your travel needs. Your feedback is greatly appreciated.
Best Regards,
Travel Trek Team
Antwoord van Traveltrek
Dear Ryan Langdon,
Thank you for your kind words and for sharing your experience. We're thrilled to hear that Ben was easy to communicate with and very helpful. Your feedback is greatly appreciated.
Best Regadrs,
Travel Trek Team
Maria was amazino she ensured I got…
Maria was amazino she ensured I got everything I wanted in the holiday and she went the extra mile to ensure everything was right for me
14 juli 2024
Review zonder uitnodiging
Antwoord van Traveltrek
Dear Jeanette McDonald,
Thank you so much for your wonderful review! We are thrilled to hear that Maria provided you with exceptional service and ensured every detail of your holiday was perfect. Your kind words and recognition mean a lot to us.
We look forward to serving you again in the future.
Best Regards,
Travel Trek Team
Excellent from Maria really helpful…
Excellent from Maria really helpful found us an amazing holiday / and honeymoon really helpful.
13 juli 2024
Review zonder uitnodiging
Antwoord van Traveltrek
Dear Kirsty Hopwood,
Thank you so much for your kind words, Kirsty!
We're thrilled Maria could assist in planning your amazing holiday and honeymoon. If you need any more help in the future, feel free to reach out. Have a fantastic time on your trip!
Best Regards,
Travel Trek Team
Everything was fine agent Maria very…
Everything was fine agent Maria very helpful
12 juli 2024
Review zonder uitnodiging
Antwoord van Traveltrek
Dear Marie Lloyd,
Thank you for your wonderful review!
We are delighted to hear that everything went smoothly and that Maria was able to assist you effectively. Your kind words mean a lot to us.
We look forward to serving you again in the future.
Best Regards,
Travel Trek Team
Very happy with justin
11 juli 2024
Review zonder uitnodiging
Antwoord van Traveltrek
Dear Ant Ack,
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with Justin. We strive to provide excellent service, and it's always rewarding to know that we've met your expectations.
If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back soon!
Best Regards,
Travel Trek Team
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