My steaks were delivered by FedEx to wrong address. True meats, when i called upset, re sent me the order with no charge. Have never seen customer service, ANYWHERE, handle the problem in less than... Toon meer
Bedrijf heeft geantwoord
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My steaks were delivered by FedEx to wrong address. True meats, when i called upset, re sent me the order with no charge. Have never seen customer service, ANYWHERE, handle the problem in less than... Toon meer
Bedrijf heeft geantwoord
My order arrived quickly and was well-packaged. However, the Wagyu steak turned out to be rather mushy when heated. I tried heating it exactly as specified, then on a grill, but it tasted odd, like... Toon meer
Bedrijf heeft geantwoord
This is by far the highest quality food Ive ordered from a prepared meal company. Fortunately, fortunately the prices are very reasonable. The brisket, ribye, pulled pork, and wings are my favorites h... Toon meer
Bedrijf heeft geantwoord
Unfortunately my box arrived with one side of the top half open. Not sealed very well. The temperature that afternoon was 100 degrees. One package of chicken wings was just cool to the touch so I di... Toon meer
Bedrijf heeft geantwoord
True Nature Meats delivers restaurant-quality, chef-crafted meat straight to your door — ready to heat and serve in as little as 5 minutes. Since 1995, our team has built a reputation for sourcing exceptional beef, pork, and chicken backed by more than 30 years of global sourcing expertise and a worldwide network dedicated to finding the best ranches and recipes. Every product we ship is free of hormones, steroids, and antibiotics, seasoned by professional chefs, and cooked using traditional methods — never artificial flavors or liquid smoke. Our proteins are sous-vide cooked to lock in natural juices and tenderness, then flash-frozen and vacuum-sealed at peak freshness, so you get restaurant-quality flavor without restaurant-length prep time. From Sirloin steaks and Texas smoked brisket to Hawaiian Kalua pulled pork and buffalo chicken wings, our menu is built around bold, authentic flavor that fits real family mealtimes. We ship frozen orders Monday through Friday to the continental United States, arriving in 3-5 business days and staying fresh for up to 10 days refrigerated or 3 months plus frozen — so you can stock up and always have a great meal on hand for maximum convenience. Whether you're building a custom box, subscribing for ongoing savings, or trying us with a one-time order, True Nature Meats is built around one simple idea: true flavor, true value, true convenience. Rediscover the joy of an easy, satisfying mealtime with True Nature Meats.
222 S Main, 84121, Salt Lake City, Verenigde Staten
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Love the meat! Makes meal planning so much easier
I enjoyed everything but the sirloin steak is to die for. I mean on par with bacon! Even seasoned so you just heat and eat. How much easier can it be.
I had chicken, pork and the various BBQ versions of their products. Everything was tasty but the steak was better than anything I tried in the past 25 years.
The price point was not that expensive either. Given the measly portions of mediocre food I get eating out this may be my replacement since the value is there.
Everything has been gross and definitely not true meat!! I will spare the details after I ate the carne asada!! Do not buy!! Not real meat!!

Antwoord van Truenaturemeats
Poor customer service. The meat is of very low quality. Filled with additives like water, corn fiber and vanilla powder. Refund policy instructing customers to sample every single product. The food is nasty. Don't get it.

Antwoord van Truenaturemeats
The variety & quality of meats are great - no complaints. I've had 4 orders and every time there's been issues with the selections or something. It's their subscription offers that lure you into join (20% or more off) and then they send orders without notifying you BEFORE they're processed. Or, how about this -- send the notification at midnight and tell you you're too late to cancel in the morning! Such BS!!!! I cancelled all future business with this company.

Antwoord van Truenaturemeats
I was looking forward to the beef that we ordered. Both packages were way too spicy. Today we tried the Sunday Roast. My first bite was fat and the second was gristle. We only ate only half of the meat and thru the rest out. I still have chicken and pork to try. I hope they will be better.

Antwoord van Truenaturemeats
The steaks were 1/3rd gristle and all of the products were over-seasoned. Very salty. Their reply below doesn't even make sense. Gristle is meat. It's just bad meat that is tough, chewy, and inedible connective tissue or cartilage. I sent something to their email address and have had no reply. Plus - I wrote this 10 months ago. WTF? And I emailed them then asking for some kind of resolution but got no reply back then. Bad meat - bad customer service. And no refund.

Antwoord van Truenaturemeats
We ordered four packages of brisket and the box was delivered with ONE package of brisket inside the box (warm). We contacted the company and were required to send them a full report of exactly what happened in great detail they also wanted photos of the brisket, the box, the packing slip, and the delivery label. It's been a week and we haven't heard a word from the company, absolutely zero response

Antwoord van Truenaturemeats
Update: they offered a small credit instead of a refund.
Note the date of this reply, August 26, 2026 to when I ordered the product in December of 2025.
My order details were already provided in January, both in my original complaint and in two follow-up emails to your support team. For the record: Order #13523-TNM, delivered 12/17/25, four items, only one of which had a printed date — already expired. I sent photos of all four items at the time.
This isn't new information. I don't need to "provide details" again — I need the $58 refund your team has had every reason to issue since December 31st. Please process it directly rather than restarting a review that's already been done.
They shipped me expired products and would not give me a full refund. Only one of 4 items even had a use by date printed on the package.
The responses I got were all about me not having alerted them soon enough or implying that I consumed the products and wanted them for free.
My "beef" with them is that they shipped me unsafe products, ignored my safety concerns, and hid behind acting like it was I who did something wrong. They shipped me something dated several weeks after the use by date
I so wanted to like this company but all I can say is to avoid them. They don't stand by their products.
I'm out $58 and they ruined their reputation for providing a good product.
Instead of apologizing and sending me a full refund, they go long on avoiding responsibility for lousy quality control and poor customer service.

Antwoord van Truenaturemeats
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