Arrived promptly, well-wrapped. I have several of your mats in heavily-trodden parts of the house and they last very well. The instructions to wash it before using reminded me to wash all of my other... Toon meer
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Lees wat reviewers zeggen
Turtle mats are soft,washable and stand up relatively well to the teeth of our youngest Labrador who likes to carry them around and rearrange the rugs to his liking. This is the first turtle mat... Toon meer
I really want to love my Turtle Mat, but I can't. It sort of does the job, but it isn't a winning performance. I followed the instructions to the letter before I first put the mat down insid... Toon meer
Turtle mat provide very good mats that protect solid oak floors The choices are excellent The website is very easy to navigate The delivery was tracked and delivered fast and on time... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
For over 30 years, Turtle Mat has been helping to keep Britain's floors cleaner for longer with our highly durable doormats and runners. Made with super absorbent recycled cotton fibres, the machine washable Turtle Mat stops 95% of dirt, dust and moisture from entering your home.
Contactgegevens
Unit 717 Eddington Way, Birchwood Park, WA3 6BA, Warrington, Verenigd Koninkrijk
- 01204 284201
- info@turtlemat.co.uk
- turtlemat.co.uk
4,6
Uitstekend
485 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 94% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Not 100%
Despite having read the reviews about the colour I was prepared to give it the benefit of doubt and ordered a fawn coloured turtle Matt only to find the when it arrived it is brown!
This only makes me think that there is no standard for the QC team to follow or you continuously disregard all feedback.
I am and have been a turtle mat loyal customer. I have always been satisfied in the past.
18 mei 2026
Review zonder uitnodiging
Antwoord van Turtle Mat
HI Asmita,
Thanks for your review.
We're sorry to hear you weren't happy with the colour of your mat. Please kindly send an email to info@turtlemat.co.uk with some photos and we can help further.
Kind Regards,
Turtle Mat
It stays put
Delivered on time. Really attractive. Best of all - it stays put on carpet. Going to buy another one.
1 mei 2026
Antwoord van Turtle Mat
Hi Rachel,
Thanks for your review.
It's nice to hear you love your mat, this means a lot to us.
Kind Regards,
Turtle Mat
easy to order and mats arrived quick…
easy to order and mats arrived quick good service , thank you .
1 mei 2026
Antwoord van Turtle Mat
Good Morning,
Thank you for taking the time to leave this great review.
I am very happy to see that you were pleased with your order experience and product quality.
Kind Regards,
Turtle Mat
Antwoord van Turtle Mat
Hi Barbara,
Thank you for taking the time to leave this great review.
I am very happy to see that you were pleased with your order experience and product quality.
Kind Regards,
Turtle Mat
Really useful and excellent quality
Car protector mat - this product is so useful and I don't know anywhere else I could buy one. Delivery very prompt and product of excellent quality. I already have one and just bought one for my partner's car.
6 mei 2026
Antwoord van Turtle Mat
Hi Lisa,
Thanks for your review.
It's great to hear you enjoyed your shopping experience with us and that you love your mat.
Kind Regards,
Turtle Mat
Great product and design
Great product and design, with beautiful muted colours, just perfect for a welcoming entrance to my new kitchen.
Well packaged and delivered without a hitch. Thank you Turtle Mat!
6 mei 2026
Antwoord van Turtle Mat
Hi Lynn,
Thank you for taking the time to leave this great review.
I am very happy to see that you were pleased with your order experience and product quality.
We look forward to welcoming you back to Turtle Mat soon.
Kind Regards,
Turtle Mat
Not bought new Turtle Mats for over 7 years and found these very disappointing.
Been buying and using Turtle Mats for many years and was very disappointed Ted with weight and quality of the 2 new ones I have just purchased. The are much lighter in weight and seem to be far less absorbent than my older mats They also move around on my flooring much more than my older mats.
6 mei 2026
Antwoord van Turtle Mat
Hi Tracy,
Thanks for taking the time to write a review.
It's a shame to hear you weren't happy with your new mat, we will pass all of these comments onto our production department for review.
Please don't hesitate to contact us should you wish to discuss further, we're here to help.
Kind Regards,
Turtle Mat
Get ready to start work with the vacuum
These are good mats we now have eight of them. However this new one is another 2 metre long one, but the very significant amount of fluff I have had to vacuum out of it is ridiculous. For a customer purchasing a £150.00 mat then having to do so much work before using it is NOT good. I don’t remember having this problem before.
6 mei 2026
Antwoord van Turtle Mat
Good Afternoon,
Thanks for your review.
We're sorry to hear you're unhappy with your mat.
New mats can have excess lint to start with, but they tend to settle down once they've had a bit of wear. We recommend washing our mats before use and that you lift and launder them monthly. The initial wash will usually help to remove the excess lint.
Sadly, I can't see that this issue has been raised with us prior to this review. Don't hesitate to get in touch with us if you wish to discuss further.
Kind Regards,
Turtle Mat
Exccellant
Excellent very good mats .they don’t move when the dogs run in from the garden.
6 mei 2026
Antwoord van Turtle Mat
Hi Joan,
Thanks for taking the time to leave a review.
It's great to hear you love your mat, this means a lot to us.
Kind Regards,
Turtle Mat
Antwoord van Turtle Mat
Hi Denise,
Thank you for taking the time to leave this great review.
I am very happy to see that you were pleased with your order experience and product quality.
Kind Regards,
Turtle Mat
Antwoord van Turtle Mat
Good Afternoon,
Thanks for taking the time to leave a review.
It's great to hear you enjoyed your shopping experience with us.
Kind Regards,
Turtle Mat
Excellent customer care very happy with…
Excellent customer care very happy with my mats.
28 april 2026
Antwoord van Turtle Mat
Good Afternoon,
Thanks for your review.
We're pleased to hear you enjoyed your shopping experience with us and that you love your mat.
We look forward to welcoming you back to Turtle Mat soon.
Kind Regards,
Turtle Mat
Antwoord van Turtle Mat
Hi Tam,
Thanks for taking the time to leave a review.
It's great to hear you enjoyed your shopping experience with us and that you were impressed with the packaging.
We look forward to welcoming you back to Turtle Mat soon.
Kind Regards,
Turtle Mat
Antwoord van Turtle Mat
Hi Barbara,
Thanks for your review.
It's great to hear you enjoyed your shopping experience with us and that you were impressed with the mat.
We look forward to welcoming you back to Turtle Mat soon.
Kind Regards,
Turtle Mat
Antwoord van Turtle Mat
Hi Carolyn,
Thanks for taking the time to write a review.
I am very happy to hear your order was positive and you are enjoying your new mat. Your loyalty is appreciated.
Kind Regards,
Turtle Mat
Very easy transaction
Very easy transaction. Speedy delivery.Outdoor mat is very effective at removing dirt. Very happy with the purchase.
27 april 2026
Antwoord van Turtle Mat
Good Afternoon,
Thanks for your review.
It's great to hear you were happy with your shopping experience and you love your mat.
Kind Regards,
Turtle Mat
Excellent washable door mats
Excellent service with quick delivery
Turtle mats are fabulous they trap dirt off shoes and they wash well and can go in tumble dryer. Highly recommend
27 april 2026
Antwoord van Turtle Mat
Hi Helen,
Thank you for taking the time to leave this great review.
I am very happy to see that you were pleased with your order experience and product quality. This means a lot to us.
Kind Regards,
Turtle Mat
Antwoord van Turtle Mat
Hi Angela,
Thank you for taking the time to leave this great review.
I am very happy to see that you were pleased with the quality of your mat. This means a lot to us.
Kind Regards,
Turtle Mat
Accurate description, great mats
Accurate description, colours of the mats were spot on, good quality and really fast delivery. I haven’t washed the mats yet but hope that they are robust and maintain their shape. I like the rubber backing on the underside of the mats which is better than similar mats I’ve bought.
27 april 2026
Antwoord van Turtle Mat
Hi Elaine,
Thanks for taking the time to leave this review.
It's nice to hear you're pleased with your mats and your shopping experience.
Kind Regards,
Turtle Mat
Quick delivery
Quick delivery. Beautiful design (Dee Hardwicke Olive Design). Excellent quality.
24 april 2026
Antwoord van Turtle Mat
Good Afternoon,
Thank you for taking the time to leave this great review.
I am very happy to see that you were pleased with your order experience and product quality.
Kind Regards,
Turtle Mat
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