UDARELY Reviews 98

I love dishes from this company! Their glass products are true works of art. Crystal purity, stylish design and strength in one bottle. each plate, its own bowl, is the perfect combination of sunshine and functionality. My kitchen has been transformed thanks to their amazing products!

I really liked the dishes I ordered. It is not only easy to use, but also very beautiful. It can be used as decoration in your home.

Orders placed 1 month ago. I have 2 orders that I have either not received or received damaged.

Order #29990 – Never received. Never received email confirmation of shipment. Has been over a month.

#29977 – received in a plastic bag which as expected contents delivered broken.
Sent emails for both orders and only received auto generated response 2 days ago. Please respond ASAP.

If you like good service and a great price, then this is the place for you. I highly recommend it.

I have been a returning customer of this brand/company.
I am residing in South Africa. Now keep in mind that you will be receiving very fragile contents that basically are couriered around the world! It's normal to be anxious...

Well, I'm here to tell you to not feel a drop of doubt! My order arrived in perfect condition within 21 days at my door!

Their customer service is excellent!
I had an order that was missing a little element/accessory and they were more than willing to rectify the issue.

I will always recommend this growing company to family and friends!

If you are having thoughts of finalizing your order from this company - I am here to tell and convince you that you should complete your order immediately!

Their unique, high quality products are definitely a statement piece to own and showcase in one's home!

Guests are always in awe!

I ordered several fire double walled cups and one had a manufacturing defect. I reported this to the company immediately. I received a reply the following day with the message that they will replace this cup and due to the circumstances, give me another cup as a gift. Thank you again for your generosity! This is really not self-evident. I am already looking forward to making further purchases from udarely.

Dear Team Udarely,

I would like to appreciate Mr. Steven as I have no words to describe for this gentlemen.

I am sure he is already a great asset to the company and Steven had been very prompt and helpful in understanding each and every requirement.

Since the time I have ordered and till the delivery he has been coordinating promptly.

Steven I wish a you a wonderful career in your life with this company and grow higher in whatever you do,

I really thank you and appreciate all your efforts.

Kudos to you and your Team Udarely.

Best Regards,
Noel

Udarely customer service is fantastic! I have ordered their products 3 times previously. Recently, one of the glasses in my order broke during shipping process and they shipped replacements that same day. Highly recommend, great quality products and customer service!

After having received incorrect items, the customer service team went above and beyond to get the right items to me in the shortest possible time and at a different address. The mugs I ordered were a gift and the recipient loves them.

I am super satisfied, also my husband is

products fine, well packaged and best things for hollidays

What a great Company to deal with. Firstly I have to say the product is amazing, exactly what I expected (so rare these days) and I had a small hiccup with delivery and they fixed it so fast with no fuss. (also rare these days). Would recommend buying anything from this company and I will definitely be purchasing more stuff.

A company that cares about its customers in all details and customer satisfaction is one of their highest values. I was very happy to deal with them, especially Mr. Stephen, from the bottom of my heart. Thanks for them.

I ordered two of the aquamarine glasses and even though they took a bit to get to me (about 2 weeks) they came in perfect condition. After a few uses (over 2 days, hand washed only) one was set down on a table and shattered. It wasn't set down hard, but it still was a bummer it broke. I emailed customer support, and Steven replied to me in a timely manner and offered to send me 2 new glasses. One to replace the broken one, and the other as an apology gift. He has been so helpful during this experience and went above and beyond to correct what happened. It made me feel appreciated; even though this experience happened, they still earned their 5 stars