UDARELY Reviews 98

Quick and efficient! Communication was very friendly and my order arrived faster than expected which is always great. I really love the quality of the product and am looking forward to ordering more!

I love my aquamarine luxury flutes. Extremely fast shipping, especially during these trying times. Extremely secure packaging. Just an overall easy, amazing experience.

I had a great experience with this brand. My first order was not successfully delivered due to an issue with the local post office. UDARELY customer service promptly dispatched another set and were available to answer my questions along the way. When the items finally arrived, one broke almost right away - I think the glass was a bit too thin on that piece - and they sent another two as a replacement. They were incredibly helpful, patient, and understanding. I also love the pieces I bought; I'd been eyeing them for months and was so glad I went for it.

I bought 10 glasses.
The product was of very satisfying quality. When the package arrived, unfortunately one glass was broken, even though it was well packed.
Since it is an international mail, I think that such an unfortunate accident is unavoidable.
I attached a photo to the support and told them that the glass was damaged, and on the same day I received a polite reply and was able to arrange a replacement product. With a gift of apology!
I'm Japanese, but I don't think there are many Japanese companies that provide such great support.
I highly recommend it.

I love my new glass skull cups. They were the missing piece to my mini bar that is now complete. I will definitely be back to shop for more goodies soon✨🥂

Lovely, unique products and brilliant customer service. 100% recommend.

The order arrived in two weeks, very well protected. All right. I found a glass with a small manufacturing defect, I contacted after sales and immediate response. very kind and they sent me two new glasses in 10 days. unbeatable. The glasses are very nice. I was pleasantly surprised.

My first purchase with UDARELY was a beautiful success. I ordered 2 of their gorgeous ‘Cupid’s Glasses’ as well as their matching 3 set ‘Cupid Bowls’ for Valentine's Day and they were just as spectacular as advertised. They have such stunning glassware and I am already excited to add more of their artistic pieces to add to our creative bar collection. Thank you so much for this magic:)

I was so happy to receive these skull cups for Christmas from my best friend. As soon as I posted a video on Instagram I got many slide ups asking from where.. I gladly sent your companies Instagram.

Excellent service. I encountered problems with an order as the courier had lost the package, I contacted Customer Service and they promptly knew how to help me. They were really kind and professional. Also the products I bought are really well made and beautiful.

These skull cups were definitely worth the wait! USPS lost my package but customer service was responsive and quick. Love these cups!

I bought two of the skulls glasses as a gift for my husband, who loved them. One arrived damaged, but they sent me a replacement set. Overall really pleased with them, they look great. I'd definitely shop here again.

Blown away by their customer service! Everything from the package delivery updates, to the careful packaging, to the quick responses and kind comments via Instagram DM - everything was seamless. And the skull glasses I bought were even more beautiful in person than the photos! I also love that they can hold hot drinks as well - they look so cool with wine or coffee - not many designs can do both! I can't wait to purchase more beautiful glassware

I purchased 2 Christmas mugs from Udarely and when they arrived I was so pleased with them they were stunning - my friends have all commented on how lovely they are too! They are just as lovely as the pictures advertising them🙂

This company is amazing with customer service. Others should take note. I had a small defect in one of the 4 glasses I bought. They not only replaced mine but gave me an extra as a gift. They were fast and friendly. I look forward to buying from them again! #udarely

I purchased some items from Udarely and unfortunately they got lost in the post and couldn’t be tracked. Alex in the customer service team was amazing and kept in touch with me throughout the whole process! When they arrived, they were amazing and very much worth the wait.

I ordered the Skull glasses and I'm blown away by this quality! the glasses are stable and a real eye-catcher. price performance is great! i love to have extraordinary things, udarley definitely offers that

Couldn't rate the service any better and products are beautiful.

Order was delivered internationally and unfortunately one glass broke in transit. Company couldn't have handled any better, getting back to me quickly and sending replacement glass plus a bonus as an apology

Wonderfull product and good service!
I ordered two glasses and unfortunately one of Them was broken when I recieved it. Wrote to costumerservice and they have sent me a New glass and even an extra one! Perfect service!

And I absolutely LOVE my skull-coffee glass👌🏻❤️

Responsive and helpful customer service. My order broke in the mail, they swiftly sent a new one. The second one broke too but differently from the first (Lee Mug has 3 segments) so it was all good in the end.