Uk Cettire Reviews 

Bought an Off White T Shirt for my son for Christmas. He always takes a large in Off White (has a 40” chest). It arrived on 16 December, I didn’t take out to check as it was so nicely packaged. On Christmas Day we realised that it actually measured 52” around the chest and needed to be returned. It hadn’t mentioned anywhere in the description about being oversized and that a smaller size should be ordered than normal. They refuse now to refund because I should have basically organised the return by Boxing Day to fit with their return policy, even though the item has been falsely advertised. Absolutely appalling company, appalling customer service who don’t even respond to your actual query, just quote their returns policy. Staff training is definitely needed. DO NOT BUY FROM THIS COMPANY READ ALL THE REVIEWS, they’re all really bad and speak for themselves. The good reviews must be written by their staff.

I will never buy anything from Cettire again.!!! I bought a bag and the strap broke in the stitching after 3-4 months. I hadn’t used it very much.
The service I received from their customer service was appalling. They just stopped replying. If this company was based in the eu it would be on their part to repair it.

Bought a moncler jacket beginning of Nov hoping to receive it before Christmas.. this Saturday is Christmas and no item.. emailed them numerous times and no reply . bad company

Can’t even get a response from customer service!!
So disgusting, sent back jeans costing £600 and now I can’t get a response and had nothing to state they have received them.
So disgusting.

AVIODDDDDD

Probably the worst online retailer I have ever dealt with. Customer service is non existent.

This company has NO phone, NO office (despite putting an address on their website they no longer have) all their staff work remotely.

READ the Trust Pilot reviews of the CETTIRE page (not UK).

They do NOT reply to emails. They claim 1 day response time but this is a LIE.

They do not refund you - absolutely terrible scam company - AVOID THEM

Try getting in touch - IMPOSSIBLE

I wish I had read the reviews and done some Google research before buying.

They delete negative comments on their FB page - you can see this if you watch the page for a couple of days.... and all the angry faces. Search Financial articles about their business practices - extremely concerning!

AVOID

Very good, 14 day return inline with Italian return policy. 24hrs response time to email i find this pretty standard. Bought 2 items, returned both due to sizing not right but they arrived perfect and when sent back they refunded me in 12 days for each item so 2 days over the 10 days but email response kept me updated and overall I found it a good service. Shipping and returns are a breeze all labels provided and they cover pickup.

Really sorry to not have read reviews before I paid for an item. No response from customer service. Comments are disabled on their Instagram. DODGY, dodgy company. I have no hope I’ll get my item or a response from them - I wonder if there’s a way of reporting them?

This company has one of the most appalling services that I’ve ever come across. Note they are located in Italy and not in the Uk for a start. They delay returns and refunds and take 24 hrs to respond to each email. I will never shop with this retailer again.

Review on Cettire clothing company.
I bought an expensive coat from this company and sent it back the same day I received it as it didn't suit me.
However it was nearly 6 weeks later that they finally reimbursed me for the coat and this was only after many emails back and forth asking for my money back.
I wouldn't recommend this company to anyone after my experience with them.

I purchased a Alexander Mcqueen jacket white with a rose drawn on it and a Dior Homme Golden letters white sweater. They wear deer but worth the buy. I will be purchasing from Cettire again.