ESTATE MANAGEMENT SOLUTIONS (EMS) Reviews 119

I called up two days ago with a management query. I spoke to a lady called Jordanne. She was really helpful and professional, she came back to me immediately with a solution and was nothing but a pleasure to deal with.

Great company. Helpful and efficient staff. Jordanne always on hand to help with any and every query.

Matt dealt with the issue promptly and professionally as usual. Thank you.

Judy was quick to respond to my email. Judy’s reply was very informative and she took the time to describe the actions that were being taken.

Brilliant service, thank you!

I had excellent support from Judy at EMS. Her answer was extremely fast, clear and precise, and she even gave me extra advice about some works we are planning to do. Really helpful, thank you :-)

Always happy to help where they can. Had a few problems with my building and they soon sorted it out. Very fact contact back. Even out of hours are fast to help. Would highly recommend

Very prompt reply. And answer my query fully regarding fob and bicycle parking room door lock. Definitely one of the better managing agents for apartment blocks and I have live in many.

Fast, reliable and friendly service. Always efficient when resolving issues & maintaining the building and estate/communal areas. Very happy with the service provided, couldn't ask for more from my management company.

Was in middle of completing two remortgage forms and needed to get details of buildings insurance quickly. Called Matt at EMS and he had the details I needed over in minutes. Much appreciated.

EMS are a great company to carry out work for as they are very helpful when we need any info or help on the properties.

I must make a comment about Leanne Scott as she is really helpful and polite to myself and my office staff
thank you Russell :)

Excellent service, required a new key fob and was updated along every step of the way. Was very impressed with the prompt replies.

A great company to work with, very professional and quick to respond. Their sites are well managed and I recommend EMS highly. All their staff are helpful and I hope to keep working with them for the foreseeable future.

I have dealt with EMS for 5 years and always found them to be professional and knowledgeable. We have 6 large residential schemes that they block manage and would recommend to clients

Quick reliable company, staff are professional whenever I’ve meet them.

A query was raised regarding my management fees which was very professionally and speedily resolved by EMS ( Judy and Leanne ) without any fuss. Wouldn’t hesitate to recommend their services

I have been a resident in a development managed by ESTATE MANAGEMENT SOLUTIONS (EMS) for 4 ½ years now and have found their service to be excellent. Residents are regularly updated with any upcoming maintenance works and any reactive works are dealt with quickly to prevent any further issues developing. Staff are also very friendly when contacted about any queries or issues.

EMS Leanne is a pleasure to deal with always co operative as are the rest of the team there
Leanne is very responsive great communication would throughly recommend

Excellent,prompt,friendly,leanne and malisaa who I have most communication with concerning any problems I come across can't fault at all, no doubt there is a Excellent team aswell.well done for all your support.thankyou.

I have been receiving services now from EMS for the past 3 years, and I would highly recommend them. Leanne and her team are extremely professional. Easily contactable and always see that any issues are dealt with.

Very pleased with recent service and Matthew dealing with my concern. The intercom had stopped working but Matthew got this resolved in a matter of days. He kept me fully up to date at all times as to when the engineer was due and had completed the work.