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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I'm very impressed with first the shipping, it was fast, discreet, the way it was secure in the box was great, the actual doll is amazingly life like. It's really unbelievable. The detailed work is aw... Toon meer

Beoordeeld met 2 van de 5 sterren

Premium Sexmaschiene Preis ist premium Das Gerät nix anderes wie billiger China Schrott Hochleistung Motor angeblich Dass ich nicht lache kannst fest heben hörst wie der Motor schreit... Toon meer

Beoordeeld met 5 van de 5 sterren

I've read some reviews about this company being a scam or the delivery takes ages. I'll be honest and thought the same at first, but they are a legit business, and delivery took up to one week with... Toon meer

Beoordeeld met 4 van de 5 sterren

I have sent 2 emails trying to get an update on my order, because when I checked out it didn’t give me an option to make an account, but in order to track the delivery, you have to login to your acc... Toon meer


Contactgegevens

  • Millennium 12130, 90094, Los Angeles, Verenigde Staten

  • ussextoy.com

4,0

Goed

TrustScore 4 uit 5

90 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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Beoordeeld met 5 van de 5 sterren

Greetings from Germany i buyed a Doll…

Greetings from Germany i buyed a Doll she came in 4-5 Days looks very good thought this site is scam but no ;)
very very heavy doll and for under 500 euro cheap ;)
im very happy i use it as Deko i donno how to tell my girfirend ;)

8 maart 2023
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

I vant to make love on my doll in…

I vant to make fuk on my doll in buttholes. Feel just like real. Blease make doll that's can take shet on my chest. This is my number 1 request. Everything else is good. Feel just like real goat. Thanked.

28 december 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Attention, China shipping

make on usa, but is cheaper china goods,
return to china, 30 days return is just a joke

31 augustus 2022
Logo Ussextoy

Antwoord van Ussextoy

Hello Woody!

Thank you for placing an order with us.
We are sorry to hear that your product isn't working to your satisfaction.
Mose of our products come with a 30 days guarantee and have a 2 year repair warranty.

Could you please tell us your correct order number or tracking number ?(we don't find your order )

Please contact us and we will provide a satisfactory solution to your issue.

We look forward to hearing from you.

Ashirley

Beoordeeld met 5 van de 5 sterren

Jessky is great!!!!

All I can say is that I was in the wrong to assume the worst. I read reviews and assumed it was happening to me too. Turns out jessky was very honest and very helpful through it all. Amazing service and amazing company with amazing products. Definitely recommend buying from them!!!!

17 mei 2022
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

I got a response back

I got a response back, it was a bit slow possibly due to high purchase volume, but they were nice about it. All I'm waiting for now is an update on my tracking number after I get my order I will leave another review

2 mei 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Ussextoy is an excellent company.

Ussextoy is an excellent company.
Ordering was easy and and clear. The online support made me feel like I mattered. Delivery was very fast and the product was exactly as specified with a big discount. I am definitely going to order from Ussextoy again and I would refer them to anyone.

9 februari 2022
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Be patient

I placed my order about three days ago (thinking it'd ship within the 24 hours like mentioned on the site) and haven't received any tracking info as of yet and I have also sent an email and again received nothing. Staying positive that I'm just impatient! When I either received an tracking number or the package I'll update my review 🙂
UPDATE: they got back to me fairly quickly with a tracking number and my package should be here within a couple of days! Awesome customer service
Fianl update! BUY THIS MACHINE OH MY GOD THIS WAS THE BEST PURCHASE EVER. Well definitely not final update I used it twice and the arm broke I am currently waiting to hear back from customer service.

30 oktober 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

100% safe and legit

Hi everyone, ussextoy is 100% safe and legit, i ordered on the 13.09.2021, it arrived on the 22.09.2021.
Things to note, i did not receive a dispatch confirmation email or text, i contact them quoting my order number after 48 hours had pasted, they email back 3 hours later to confirm dispatch.
I did not receive a tracking number, i contacted them the morning of 22nd to ask, they replied with the dhl number 2 or 3 hours later. Then the item arrived about hour or so after that.
Not receiving a despatch or tracking number was concerning after reading some of the reviews on here, but all was well.
FYI i live in the UK.

24 september 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very great customer service

Very great customer service. Amazing website tons of magnificent choices. Arrived fast to my doorstep. Great quality products. Highly recommend this company!!!

25 augustus 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The customer service is good

The customer service is good. People get worked up over sex like a drug. Calm down. My doll was 100 correct understand they are dolls not people.....so ya it has a small seam but it is quality I can tell this will last if I take care.of it and it is very fun to use!! The wigs are ok. My doll has a frame and.it is adjustable I am very glad I chose that option! The eyes were supposed to be green but they are brown. No big deal there. These dolls cost 5k plus just a few years ago now I have a full height super sexy Jessica rabbit curvy doll to play with. Yes there were a few errors and.it did take 3 days longer but big deal! It's the middle of a.pandemic and getting a package a few days late is normal it happens. The customer service people were in touch within a day or so Everytime we spoke. They even gave me a free warmer. I will be ordering more stuff!!

2 augustus 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Ordered and received something different..

Hi, I've recently received my doll from this company I ordered it a week ago with 1-4 day shipping they didn't give me any track&trace nr. I even messaged them to ask for it and they only said. "Dear buyer
Please don’t worry, the tracking information update is delayed due to weekends
Please be patient, once we get the tracking number, we will feedback immediately, please don’t worry". I was lucky to be at home at the right time, without knowing it was going to come and it took a 7/8 days to arrive.

Now about what I received it was not even close to what I ordered they just send some fake doll with weird proportions and bad quality. I messaged them about it and did not receive any answer as of now. Will update when I know more but I would not recommend buying anything from them unless they fix this somehow..

31 juli 2021
Review zonder uitnodiging
Logo Ussextoy

Antwoord van Ussextoy

Hello Joseph!
We are very sorry to bring you a bad experience, Customer satisfaction is our pursuit. Thank you for accepting our solution .We will sum up our experience and do better in the future.

Best Regards
The Ussextoy Team

Beoordeeld met 1 van de 5 sterren

DONT BUY FROM USSEXTOY.COM

One of there machines I ordered arrived eventually (expensive) and was not working, I have emailed twice now with no response. Never use this company as they sell faulty merchandise. They customer service via email is well ignore comes to mind, they take your money and ignore you. I absolute joke, what a rude and irresponsible company with ignorant customer server attitude. They now won't me to delet this negative review as they replaced the faulty machine, only after I had to send $12 to them first to cover the postage (they should have paid for this as I am the customer). I sent the postage payment ($12 USD) first and they sent a replacement. This is not acceptable. Horrendous company.

20 juli 2021
Review zonder uitnodiging
Logo Ussextoy

Antwoord van Ussextoy

Hello Andrew Hilton!
We sincerely apologize for all the inconveniences it may have caused,I reviewed our communications log and our team has been assisting and offering some alternatives starting from your first feedback. Customer satisfaction is our pursuit. Thank you for accepting our solution .We will sum up our experience and do better in the future.

Best Regards
The Ussextoy Team

Beoordeeld met 1 van de 5 sterren

Scam Site | Save your money.

1.The website swears by a 100% on time shipping policy 1-4 Days for DHL, that's false, not only was the package not on time it was delayed and shipped from a different location than specified.

2.The product that I ordered from the site, and the item that I received were completely different, it appears that they just sent me whatever they had that fit the description.

3.Very poor customer service/ lack of communication.

The website is basically a scam, their items are priced lower than anywhere else for a reason, I guess I got what I paid for, and I'm out $600 bucks. I hope this saves you some money.

UPDATE: They made attempts to contact me through my personal email rather than responding to my dispute on PayPal. Said they would do an "investigation" into what happened and how the item sent was wrong after I sent pictures to prove that the item displayed on their website and what I purchased was not the same. After a day of jerking me around they said it was concluded that what was received was correct and they offered to send me additional wigs and clothing for the incorrect doll. They attempted to tell me I just needed to decorate the doll with different wigs and clothing, but the doll physique is molded completely different, the skintone I chose isn't the same etc. it's basically a knock off of what was advertised on their website.

I'm looking now for somewhere to upload photos and an unboxing so people can see how they operate.

Again this is a scam website.

27 mei 2021
Logo Ussextoy

Antwoord van Ussextoy

First of all, the content of this review is false absolutely . If the customer is not satisfied with our products and the delivery timeliness, he can definitely get a 100% refund through paypal. Of course, we will always be positive before this. Maintain communication with customers, provide solutions, and strive to satisfy customers.

As long as we receive customer complaints, our after-sales team will actively contact customers to help them solve problems.,We will treat each customer's complaint carefully and try our best to satisfy the customer. (If the customer is troubled due to our reasons, we will give the customer corresponding compensation)

We cooperate with high-quality factories and have been committed to providing customers with cost-effective products. With the help of overseas warehouses, customers can receive packages faster. Our products and services have been well received.

We cannot find this commenter in the customer system. We tried to communicate with this commenter through the trustpilot , hoping that he could provide the order number or email address, but were rejected by this commenter,We suspect that this is maliciously framed based on unreal experience. If our customers are dissatisfied with our products and services, we are very happy to help them solve the problem.

Best Regards
The USsextoy Team

Beoordeeld met 4 van de 5 sterren

Buy one doll, pay for two

Hello, I Have ordered a doll today. I have not received it yet obviously. Anyway. I ordered one doll, and it took the money out of my account for 2. I don't know why this has happened. I I would like my money back for the second doll. I will Update this. when I have the money back and the doll. My Item Transaction Id is... Update. I have been refunded, half the money. And now waiting for the doll. The customer service was amazing, in my opinion. I will update, when doll arrives... Update. About half an hour after the previous update. I was contacted and told they are not allowed to send that size doll to my country. but they can send another type. they sent me pictures of the doll replacement, and it looked a lot like a child with breasts. I turned the offer down, and asked for my money back. Sure enough they refunded me the whole amount, and customer service was great. I will be shopping there again, in the future.

22 april 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing products and friendly customer…

Amazing products and friendly customer service. People claiming that it is a scam site are either unforfunate or flatly lying. My purchase was awesome if a tiny bit late. PLEASE DO ORDER FROM THIS SITE. it is not a scam site. Just ask them about your package nicely and they will respond promptly.

14 april 2021
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

My doll arrived with broken ankles

My doll arrived with broken feet/ankles.. they look terrible and they cannot be moved into a differerent position like the other limbs... I have been emailing customer service for weeks and they are terrible.. i provided pictures and videos and they keep telling me it is not broken and to be patient lol.. its clear they dont want to admit its their fault and dont want to refund me..dont waste your money.. these people dont care about good customer service.. not to mention the skin of the doll is reddish... the eyelids have a black line across each one??? And the material is very delicate, you will see wear after your first use.

16 maart 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

NON ACQUISTARE DA QUI SCAM

Ho acquistato il prodotto a marzo, non mi hanno spedito il prodotto causa covid (fin qui nessun problema).
Ho chiesto il rimborso fin quando non avrebbero sbloccato tutto. Non mi hanno mai rimborsato.
Mi spediscono l'oggetto e a causa covid pago 50€ in più di dazzi.
Il venditore mi aveva assicurato il rimborso di questi soldi perchè non erano previsti nell'ordine. MAI RIMBORSATI.
Susseguono tantissime email ma alla fine il venditore (che mi rispondeva una volta alla settimana forse), smette di rispondermi.
dopo 5 mesi, trovo i due TOYS completamente sciolti rovinandomi anche gli altri attrezzi che avevo. Ho dovuto buttare tutto quello che avevo.
Ho aspettato mesi per averlo, pagando 50€ in più e ora ho dovuto buttare centinaia di euro nel cesso.
I prodotti arrivano tutti dalla cina.

17 december 2020
Review zonder uitnodiging

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