I was in touch with Allen at Verify and I cannot praise him enough; indeed in this case he brought enormous credit to the company. He was totally attentive, sympathetic and caring, dealt impressively... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
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Lees wat reviewers zeggen
Allen was extremely helpful towards me in helping me get my DBS check verified. It was a struggle for me, but he guided me through the process very helpfully.
Bedrijf heeft geantwoord
Allen clearly explained each step of the identification process, answered my questions, and made sure everything was completed smoothly. Very helpful and professional!
It was great service provide by Allen. Response timing was very quick. I got my solution within few hours. I really appreciate their support and service. Thank you Allen😊
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Verify Online provides an immediate and effective decision on the legitimacy of a document by using a range of specialist techniques. Simply register an account online and upload a scan or photo of your document from your smartphone, tablet or computer. It couldn’t be easier. Verify Online will validate the uploaded document by using advanced mathematical algorithms, colour wave technology and by referencing a proprietary library of document images.
Contactgegevens
124 City Road, EC1V 2NX, London , Verenigd Koninkrijk
- 03330 300 007
- support@verifyonline.co.uk
- verifyonline.co.uk
4,7
Uitstekend
912 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
My advisor was a credit to his company.
My advisor was, fast, friendly and efficient. He dealt with my issues professionally and thoughtfully.
20 januari 2026
Review zonder uitnodiging
Antwoord van Verify Online
Hi Nicola, thank you for sharing this. It’s great to hear that your advisor was able to support you quickly and with real care. We’re glad the experience felt both professional and thoughtful, and we appreciate you taking the time to let us know.
I had an urgent issue with my DBS…
I had an urgent issue with my DBS identity verification. Allen was incredibly helpful, professional, and quick to respond. They guided me through the process and ensured everything was handled smoothly. Truly top-tier customer service during a stressful time!
20 januari 2026
Review zonder uitnodiging
Antwoord van Verify Online
Hi Tony, thank you so much for your kind review! We are thrilled to hear that Allen was able to provide the professional and quick support you needed to resolve your DBS identity verification. We understand how stressful urgent issues can be, and we're glad we could help get everything handled smoothly for you. We will be sure to share your feedback with Allen and the rest of our team!
The most helpful person ever
I was having technical problems partly to do with my slow internet.
Allen responded very speedily and went out of their way to make my transaction easier and catered to my own actual situation.
So many replies these days are standard replies or deflect without actually answering the question.
I wish everyone was the same.
20 januari 2026
Review zonder uitnodiging
Antwoord van Verify Online
Hi Charlotte, thank you for sharing this. I’m really glad Allen was able to step in quickly and support you through the technical issues, especially given the challenges with your connection. It means a lot to hear that their responses felt genuinely tailored to your situation rather than generic. A member of our support team will be in touch to make sure everything continues to run smoothly for you.
The representative (Allen) was prompt…
The representative (Allen) was prompt to respond, polite and informative on each occasion. There have been issues relating to the interface that have occurred- was charged twice (refunded) and the verification form was not responding on completion.
7 januari 2026
Review zonder uitnodiging
Antwoord van Verify Online
Hi Aidan, thank you for sharing your experience. I’m glad to hear that Allen provided prompt, polite and informative support. I’m sorry for the inconvenience caused by the interface issues, including the duplicate charge and the verification form not responding.
It’s funny how everyone has the same
It’s funny how everyone has the same
Customer service representative called Allen this website is a scam
13 januari 2026
Review zonder uitnodiging
Antwoord van Verify Online
Hi Emma, I understand why that might look unusual, but I can assure you this isn’t a scam. Allen is part of our support team, which is why his name appears frequently. A member of our team will contact you directly to help resolve this and make sure everything is sorted.
Allens helpfulness.
Allen was absolutely lovely so helpful and kind really walked me through it patiently and thoroughly. Will recommend 5 stars
12 januari 2026
Review zonder uitnodiging
Antwoord van Verify Online
Thank you for sharing this. It’s wonderful to hear how supportive and patient Allen was throughout your experience. I’ll make sure he sees your comments. We really appreciate your recommendation and your five‑star rating.
Support is brilliant
The advisor was brilliant unfortunately the whole process is faff so won’t be using them again but the support was brilliant and replied very quickly to my questions.
10 januari 2026
Review zonder uitnodiging
Antwoord van Verify Online
Thank you for your feedback. I’m glad to hear our advisor was helpful and that your questions were answered quickly. I’m sorry the overall process felt not as straightforward as expected. We appreciate you giving us a try and will use your comments to keep improving.
Quick response and adequate help with…
Quick response and adequate help with good communication.
7 januari 2026
Review zonder uitnodiging
Antwoord van Verify Online
Hi Efe, thank you for your feedback. We’re glad to hear you received a quick response and found the communication clear and helpful. It’s great to know the support met your needs.
helped enormously to rectify the problems.
there were some teething issues in trying to verify and download information but the assistance I was offered helped enormously to rectify the problems.
7 januari 2026
Review zonder uitnodiging
Antwoord van Verify Online
Hi Philip, thank you for sharing your experience. I’m sorry there were some initial issues with verification and downloading, but I’m glad the support you received made a real difference in getting everything resolved. We appreciate your patience and are pleased the process ended on a positive note.
Antwoord van Verify Online
Hi Sandrine, thank you for the review. It’s great to hear that Allen was able to help. I’ll make sure your feedback is passed on.
Antwoord van Verify Online
Thank you for the review. It’s great to hear you found our support fast, professional and friendly, that’s exactly what we aim for.
Excellent service.
Excellent service.
All my difficulties were resolved.
Very customer orientated company - prompt responses to messages, full assistance in all required undertakings, friendly and professional approach.
Outstanding money returned without hesitation
Will recommend to anyone.
25 november 2025
Review zonder uitnodiging
Antwoord van Verify Online
Hi Toco, thank you for taking the time to share such positive feedback. We’re delighted to hear that everything was resolved smoothly and that our team’s prompt, friendly, and thorough support made a difference. It’s great to know the refund was handled to your satisfaction as well. We truly appreciate your recommendation.
I had some difficulties in uploading…
I had some difficulties in uploading and verifying my documents. Within an hour of sending an email, Allen responded and solved my issues within minutes and sent me my certificate.
Thank you so much Allen for your help!!
22 december 2025
Review zonder uitnodiging
Antwoord van Verify Online
Hi Oluw, thank you for sharing your experience. I’m really glad to hear that Allen was able to step in quickly and get everything sorted for you. Uploading documents can sometimes be a bit tricky, so it’s great to know his support helped you move forward and receive your certificate without delay.
We appreciate you taking the time to leave this feedback. I’ll make sure Allen sees your kind words.
Clear and fast responses
Clear and fast responses. Excellent customer service 👏
20 december 2025
Review zonder uitnodiging
Antwoord van Verify Online
Hi Lisa, thank you for the great feedback. It’s wonderful to hear that you found our responses clear and quick, and that the service met your expectations. We’re always glad to help and truly appreciate you taking the time to share your experience.
Antwoord van Verify Online
Hi Maryssol, thank you for your feedback. We’re really glad to hear you were satisfied with your experience. It means a lot that you took the time to share this with us.
My issue was dealt professionally
Allen dealt with my query and resolved my issue with prompt response. I am really impressed by his professional attitude.
12 december 2025
Review zonder uitnodiging
Antwoord van Verify Online
Hi Faiza, thank you for sharing your experience. We’re delighted to hear Allen was able to resolve your query promptly and that his professionalism stood out. We’ll be sure to pass along your kind words to him.
Fast response and helped me complete my…
Fast response and helped me complete my check quickly
11 december 2025
Review zonder uitnodiging
Antwoord van Verify Online
Hi Stephen, thank you for your feedback. We’re glad our team was able to assist you quickly and make the process smooth. Your satisfaction means a lot to us.
Antwoord van Verify Online
Thank you for your feedback. We’re glad you found our service useful, and we appreciate your honesty about the moments of confusion. Your input helps us improve, and we’ll use it to make the experience clearer and more straightforward moving forward.
Allen was extremely helpful
Allen was extremely helpful, courteous and prompt in his resolution of my issue.
10 december 2025
Review zonder uitnodiging
Antwoord van Verify Online
Thank you for sharing your experience. We’re delighted to hear that Allen was able to assist you with such professionalism and efficiency. Your kind words mean a lot, and we’ll be sure to pass along your appreciation to him.
My experience with this company was…
My experience with this company was great, they were so helpful and nothing was too much trouble! They put me at ease after being worried and I would highly recommend them!
1 december 2025
Review zonder uitnodiging
Antwoord van Verify Online
Hi Jodie, thank you for sharing your experience. We’re delighted to hear our team was able to make the process easy and reassuring for you. Your recommendation means a great deal to us, and we’re glad we could provide the support you needed.
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