Viing allows you to give a bigger portion to your recipient. It doesn't ask you to contribute extra money on top like other platforms do. Two colleagues wanted a little tech support and the help tea... Toon meer
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Lees wat reviewers zeggen
Great customer service from Viing. I had an issue logging into my account and their team were really helpful and quick to respond to emails. Everything was sorted quickly and stress-free. Highly recom... Toon meer
I can’t recommend Johnny at Viing highly enough. After creating a board for one of my bosses who is retiring, I hadn’t realised that Viing doesn’t usually offer physical retirement books. I reached ou... Toon meer
Do not use this site. They will charge you at the end when you want to transfer the collected money to bank account. They will also charge you for physical card extra which states that its part of the... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Info over Viing
Geschreven door het bedrijf
Group cards and gifts, made easy!
No more passing envelopes and cards around for people to chip in and sign.
Viing brings people together to celebrate that special occasion and make someone's day.
You can do it all and more easily online!
A one-stop, flexible service.
For any occasion.
There's nothing like a tangible card signed by everyone that cares:
👍 Physical Group Cards
Printed and Posted
👍 Physical Group Gifs
Send flowers, chocolates and more from our special Gift partners.
👍 Bank Transfers for ultimate flexibility
But for those wanting something instant - we do that too!
👍 Electronic Cards
👍 Electronic evouchers from a HUGE selection of retailers
For any occasion, leave the hard bits to us:
👉 Leaving cards
👉 Birthday cards
👉 New Baby cards
👉 Maternity leave cards
👉 Wedding cards
👉 Teacher cards
👉 Gift collections
👉 Retirements
👉 Engagements
👉 Sympathy & condolence cards
👉 Get well soon cards
Set up an occasion for FREE now!
No more passing envelopes and cards around for people to chip in and sign.
Viing brings people together to celebrate that special occasion and make someone's day.
You can do it all and more easily online!
A one-stop, flexible service.
For any occasion.
There's nothing like a tangible card signed by everyone that cares:
👍 Physical Group Cards
Printed and Posted
👍 Physical Group Gifs
Send flowers, chocolates and more from our special Gift partners.
👍 Bank Transfers for ultimate flexibility
But for those wanting something instant - we do that too!
👍 Electronic Cards
👍 Electronic evouchers from a HUGE selection of retailers
For any occasion, leave the hard bits to us:
👉 Leaving cards
👉 Birthday cards
👉 New Baby cards
👉 Maternity leave cards
👉 Wedding cards
👉 Teacher cards
👉 Gift collections
👉 Retirements
👉 Engagements
👉 Sympathy & condolence cards
👉 Get well soon cards
Set up an occasion for FREE now!
Contactgegevens
Verenigd Koninkrijk
- team@viing.com
- viing.com
4,2
Goed
271 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I have loved using Viing
I have loved using Viing. It’s super useful and easy for everyone to get on board with! And when I had any issues I emailed customer service and they got back to me so promptly-thank you so much Johnny
16 juli 2025
Antwoord van Viing
Thank you so much for the lovely review! We’re so pleased to hear you’ve loved using Viing and found it easy for everyone to get involved – that’s exactly what we aim for.
We’ll be sure to pass your kind words on to Johnny – he’ll be delighted to hear he could help so promptly.
Thanks again for taking the time to share your experience – it really means a lot to us!
Easy to enjoy
Quick, efficient and smooth. Jonny was very helpful to support me with additional queries. Thank you for your great assistance!
10 juli 2025
Antwoord van Viing
Thanks so much for your kind words! We’re really glad everything was quick and smooth for you, and we’ll make sure Jonny sees your lovely feedback – he’ll really appreciate it.
My enquiry was answered promptly and…
My enquiry was answered promptly and helped me set up the correct occasion.
10 juli 2025
Antwoord van Viing
Thanks so much for your review! We're really glad we could help you get everything set up quickly and easily.
If you ever need anything else, we're always here to help.
Great way to manage a group collection!
The whole experience worked out really well! I had a problem that was entirely my fault, but Johnny at the viing team was on it. It all worked out, and my lovely colleague now has her lovely voucher. Thanks!
7 juli 2025
Antwoord van Viing
Thank you so much for your lovely review! We're so pleased to hear everything worked out well in the end – and we'll be sure to pass on your kind words to Johnny.
Delighted your colleague received her voucher, and that Viing made the process smooth for you.
Thanks again for taking the time to share your experience!
Rip off
Charged me nearly £5 to transfer my gift to my own bank account.
3 juli 2025
Review zonder uitnodiging
Antwoord van Viing
Thank you for your feedback. I’m sorry you were disappointed about the transfer fee. The generous pot was a gift from your organiser so you could choose something you wanted, with free checkout when using it with our partner shops. The fee only applies to direct bank transfers, as we need to cover the transaction costs on all contributions.
Great option for group messages and collections
I’m pleased with the Viing cards I received today! Johnny was always quick to respond to my queries within 24 hours and delivered as promised. They have a fantastic selection of cards, gift vouchers and gifts. I’ll definitely be using them again!
1 juli 2025
Review zonder uitnodiging
Antwoord van Viing
Thank you so much for the wonderful feedback! We're thrilled to hear you loved your Viing cards and found the service responsive and reliable. Johnny will be especially happy to know he could help. We really appreciate you choosing us, and look forward to helping you with your next collection.
Easy to use and friendly service
The service is really easy to use and navigate. There are lots of different options for cards and also for gifts.
I had a query with changing a card size which they sorted for me and was very much appreciated.
Wouldn’t hesitate to use again-makes collections so much easier!
1 juli 2025
Antwoord van Viing
Thank you so much for your lovely review! We're really glad to hear you found the service easy to use and that the card size issue was sorted quickly for you. Making collections simpler is exactly what we’re here for, so it’s great to know it worked well for you. We’d love to help again any time!
Antwoord van Viing
Thank you so much for your kind words! Johnny will be really pleased to hear this. We’re so glad you had a good experience and really appreciate you taking the time to share it.
Easy to use and great customer service
Easy to use and when I accidentally missed sending the e-card to the recipient, they were really helpful and quick to respond
25 juni 2025
Antwoord van Viing
Thank you so much for the kind feedback! We're really glad you found the platform easy to use, and that the team could help quickly when you needed it. We truly appreciate you taking the time to share your experience.
I had heard great things about Viing-…
I had heard great things about Viing- but my experience has been terrible. I have been chasing customer service for over 5 days as need an urgent voucher for my collection that’s ended- the voucher shows it’s in progress and am getting no response.
There is no way to contact them so I’m stuck and have an event tomorrow, and am clueless.
Terrible and stressful!
19 juni 2025
Review zonder uitnodiging
Antwoord van Viing
Hi there, we can see you got in touch yesterday for the first time (unfortunately we cannot see any other correspondence from you prior to this) and whilst we endeavour to respond to all queries same day (usually the case), we do ask that you kindly allow us at least 1 business day to get back to you. The voucher was processed this morning following some additional security checks required due to the high contribution amounts.
Really struggling to pin them down
Really struggling to pin them down at the mo, we have collected a significant amount and I’ve accidentally pressed withdraw so it’s in my wallet but it needs to be sent to my boss…I only have one day left to sort this! Please can someone help!
Update: once I got hold of someone (Johnny) they were really helpful, and my issue was sorted really quickly, tip from me, make sure you use the team@viing email rather than the info@vining
17 juni 2025
Review zonder uitnodiging
Antwoord van Viing
I’m really sorry to hear this caused stress—I completely understand how important it was to get everything sorted quickly. I believe the team was in touch to reassure you that it was being handled, and I hope that helped ease the situation. The team is always on hand to help and we do try to respond to all queries within 24 hours if not on the same day, which is usually the case.
Really helpful when I accidently…
Really helpful when I accidently pressed withdrawal, they caught my reversal request in time, so relieved. Excellent service
3 juni 2025
Antwoord van Viing
Thank you so much for sharing this! We're really glad the team was able to catch your request in time and help sort it out for you. It’s wonderful to hear you felt relieved—that’s exactly the service we aim to provide. We really appreciate your kind words!
I contacted them re an issue I had with…
I contacted them re an issue I had with the card, the response was quick and they were very helpful.
13 mei 2025
Antwoord van Viing
Thank you so much for sharing this! We’re really glad to hear the team was quick and helpful in resolving your card issue. We truly appreciate your feedback and look forward to helping again whenever you need us.
so easy to collect both signatures and…
so easy to collect both signatures and donations, and appreciate the latter being optional
9 mei 2025
Antwoord van Viing
Thanks so much! We’re happy the collection process was easy and that you liked the option to keep donations optional. We appreciate your feedback!
Brilliant group card service with excellent customer service
I have used Viing many times now in our large international organisation and have recommended the service to multiple colleagues also. The ease of being able to set up messages and contributions internationally makes the process of a group card so much easier! I’ve never had to contact Viing before but my most recent card was a tight turnaround and in my haste to get it shipped I forgot to add my own message. I contacted Viing (after business hours) who responded first thing the next morning confirming they would add my message and get it shipped ASAP. I have now received the card with my missing message, in plenty of time. Thanks so much to Johnny for the excellent customer service. For a group occasion or card I’d recommended Viing to anyone.
14 mei 2025
Review zonder uitnodiging
Antwoord van Viing
Thank you so much for your wonderful feedback and for recommending Viing to your colleagues! We’re delighted to hear that our platform makes group cards easier for your international organisation. Johnny will be especially pleased to know his help made a difference with your last-minute request.
It’s great to know the card arrived on time with your message included. We really appreciate you taking the time to share your experience and look forward to supporting your future occasions!
Antwoord van Viing
very happy to hear it! thank you for taking the time to leave a 5* review!
Antwoord van Viing
That's what we hope for! thanks so much for taking the time to leave a top rating!
Correction of an error! Great help
I had an issue where I had inadvertently typed the wrong thing in a message & wasn’t able to amend it. I reached out to the support team who helped me really quickly which was hugely appreciated
23 april 2025
Antwoord van Viing
Thank you so much for sharing your experience! We're really glad our support team could assist you quickly with your message issue. Your feedback means a lot to us, and we’re here anytime you need help.
My son was sent money for his 18th…
My son was sent money for his 18th birthday and we haven't received our order and no way to communicate with the company as they have ignore emails.
AVOID
(order 112823)
Resolved quickly after posting on trustpilot. Note sure the ‘hi@viing’ email shown on their website is the best to use
2 april 2025
Review zonder uitnodiging
Antwoord van Viing
Hi there, we replied to your message to us on social media asking whether you'd contacted us on our email address team@Viing.com, as we are unable to find any correspondence from you and the team usually respond within 24 hours if not quicker. We've just looked into this as a matter of urgency and it looks like the occasion was pending a fraud check and we have been awaiting ID verification before processing the order which we've not yet received.
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