Viing Reviews 271

TrustScore 4 uit 5

4,2

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Viing allows you to give a bigger portion to your recipient. It doesn't ask you to contribute extra money on top like other platforms do. Two colleagues wanted a little tech support and the help tea... Toon meer

Beoordeeld met 5 van de 5 sterren

Great customer service from Viing. I had an issue logging into my account and their team were really helpful and quick to respond to emails. Everything was sorted quickly and stress-free. Highly recom... Toon meer

Beoordeeld met 5 van de 5 sterren

I can’t recommend Johnny at Viing highly enough. After creating a board for one of my bosses who is retiring, I hadn’t realised that Viing doesn’t usually offer physical retirement books. I reached ou... Toon meer

Beoordeeld met 1 van de 5 sterren

Do not use this site. They will charge you at the end when you want to transfer the collected money to bank account. They will also charge you for physical card extra which states that its part of the... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Online samenwerkingsplatform
  2. Wenskaartenwinkel
  3. Groepsaankoopservice
  4. Betaalservice

Info over Viing

Geschreven door het bedrijf

Group cards and gifts, made easy!

No more passing envelopes and cards around for people to chip in and sign.

Viing brings people together to celebrate that special occasion and make someone's day.

You can do it all and more easily online!

A one-stop, flexible service.
For any occasion.

There's nothing like a tangible card signed by everyone that cares:

👍 Physical Group Cards
Printed and Posted
👍 Physical Group Gifs
Send flowers, chocolates and more from our special Gift partners.
👍 Bank Transfers for ultimate flexibility

But for those wanting something instant - we do that too!

👍 Electronic Cards
👍 Electronic evouchers from a HUGE selection of retailers

For any occasion, leave the hard bits to us:
👉 Leaving cards
👉 Birthday cards
👉 New Baby cards
👉 Maternity leave cards
👉 Wedding cards
👉 Teacher cards
👉 Gift collections
👉 Retirements
👉 Engagements
👉 Sympathy & condolence cards
👉 Get well soon cards

Set up an occasion for FREE now!

Contactgegevens

4,2

Goed

TrustScore 4 uit 5

271 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

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Beoordeeld met 5 van de 5 sterren

Very easy and convenient!

It is very easy to set up an event either for messages only, or to also add contributions to a gift. I have used the service numerous times now and it's my 'go'to'.
They offer a good selection of gift vouchers although this could be e.g. getting Amazon onboard. I have both bought vouchers via the site (receiving the full value collected) and also withdrawn cash (for a 5% fee). Both options only take a couple of days to process.

18 oktober 2024
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Antwoord van Viing

Thanks so much for leaving us a review and for the feedback. it's really appreciated. just to note that most evouchers are processed same day and both can be expedited if needed by contacting our lovely customer service team. :)

Beoordeeld met 5 van de 5 sterren

Excellent Customer Service

Johnny and Ellie were quick to respond to my query and were very helpful

22 oktober 2024
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Antwoord van Viing

Excellent to hear! Johnny and Ellie will be thrilled with your comments. Thank you for taking the time to leave Trustpilot review. it makes a big difference!

Beoordeeld met 5 van de 5 sterren

Fantastic customer service

Fantastic customer service, particularly with changes that came up after the order was completed. Really flexible and supportive

14 oktober 2024
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Antwoord van Viing

It's great to hear that you found the Viing customer service helpful. Happy customers are our priority and we really do everything we can to help! thank you for leaving a great review. our little team here at Viing really appreciate it.

Beoordeeld met 5 van de 5 sterren

Viing great platform for collections

I chose to use Viing as it was a simple platform to arrange a leaving collection. People were able to donate and leave a message very easily.
Setting the deadline for the collection, I hadn't appreciated that it could take up to 24hrs for the selected gift to arrive, in my case a voucher. This is something to bear in mind if I use it again. I emailed the customer services and Johnny responded very quickly and issued the voucher for me.

16 oktober 2024
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Antwoord van Viing

Thanks so much for leaving a top review. it's great to hear that you found arranging a leaving collection online with Viing so easy.
Thank you also for mentioning our great customer service which is really important to us. Just to note that in most cases we are able to expedite orders by getting in touch with us. :)

Beoordeeld met 5 van de 5 sterren

Prompt and helpful responses from the…

Prompt and helpful responses from the Viing team in answering my queries about how the collection worked!

15 oktober 2024
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Antwoord van Viing

thanks so much for leaving a great review! It is hugely appreciated. The team is always on hand for anything you need :)

Beoordeeld met 5 van de 5 sterren

Johnny was about to resolve my query…

Johnny was about to resolve my query quickly as the person did not like the voucher they had received and wanted a different one. They were able to cancel the voucher and re-issue a new one.

15 oktober 2024
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Antwoord van Viing

Thank you for leaving a great review. This isn't always possible, but we always do our maximum to help our customers. I'm so glad we were able to help you this time!

Beoordeeld met 5 van de 5 sterren

Being able to collect for colleagues…

Being able to collect for colleagues online especially when its difficult to give to a physical collection.

11 oktober 2024
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Antwoord van Viing

thanks for the top rated 5* review. It is very much appreciated! :)

Beoordeeld met 4 van de 5 sterren

Great service

Great service, would like to see more options for the vouchers, e.g Amazon vouchers and a wider variety of other shops.

2 oktober 2024
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Antwoord van Viing

We're working on it! thanks so much for a great review and for the feedback, which we always welcome.

Beoordeeld met 5 van de 5 sterren

Great customer service by Johnny

Great customer service by Johnny. Sorted out a misdirected card and free of charge. Would recommend.

7 oktober 2024
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Antwoord van Viing

Excellent to hear. thanks so much for leaving a great review. It makes a huge difference!

Beoordeeld met 5 van de 5 sterren

Super

Easy, quick, efficient. Lots of choice for cards.

3 oktober 2024
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Antwoord van Viing

Thanks so much for the top rating! Hugely appreciated!

Beoordeeld met 3 van de 5 sterren

useful tool for workplace greetings

Firstly, there is a charge of £4 to share the viing board to the recipient that is not made clear upfront. However, it is useful tool for occasions where multiple people need to sign a card virtually. Would def recommend option where you can post gifs and photos over the alternative of a physical card. Funds collected are used to purchase vouchers - not sure if there is an option to withdraw funds. If there is, it is not made clear.

3 oktober 2024
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Antwoord van Viing

Hi there, thanks so much for the feedback.
We will certainly take this on board.
yes! Absolutely you can opt to withdraw the funds as a bank transfer. Our service is fully flexible so you can choose any combination of cards, e-cards, gifts, vouchers or bank transfers. We charge absolutely no fees along the way. When it comes to spending your money pot - it’s completely free for all the options apart from bank transfers, where there’s a small (very competitive) fee to cover transaction costs.
Please feel free to get in touch with the team at team@Viing.co.uk with any other questions and we’ll be more than happy to help!

Beoordeeld met 5 van de 5 sterren

Easy and effective way to hold a leaver's collection.

This is an easy and effective way to hold a leaver's collection, without having to physically walk around the workplace trying to get people to sign a card and/or put their hand in their pocket! I would have liked to take advantage of the physical card option, but had a very quick turn around time, so couldn't do this on this occasion. It would be a nice option to be able to print off everyone's messages in their coloured boxes. Perhaps Viing could introduce this? Johnny responded very quickly to my queries and was extremely helpful. I would recommend.

2 oktober 2024
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Antwoord van Viing

Thanks so much for the feedback. Very much appreciated. We are taking your feedback on board - stay posted :)

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. Everything went according to plan.

30 september 2024
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Antwoord van Viing

Excellent to hear! Thanks for the great feedback :)

Beoordeeld met 5 van de 5 sterren

Process was easy to understand

It was a fairly easy to use system and the online help was very good

27 september 2024
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Antwoord van Viing

Great to hear this! Thanks so much for taking the time to leave a top rating! :)

Beoordeeld met 5 van de 5 sterren

Simplicity itself

Simplicity itself - I found the process of leaving a message and contributing to a collection very simple and intuitive. I even made an error in my message and the team were able to jump on and sort it for me very quickly.
Thank you Johnny, much appreciated
Eve

26 september 2024
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Antwoord van Viing

Great to hear Johnny was quick to the mark! Thanks so much for the review! Johnny and the whole team really appreciate it

Beoordeeld met 5 van de 5 sterren

Recommended

Viing has useful features. Customer service team is very responsive.

23 september 2024
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Antwoord van Viing

Thank you for the 5* rating. Means the world to the team!

Beoordeeld met 5 van de 5 sterren

Does what it should!

Generally nice and easy to use, and you're not forced to make a donation (or to up your donation to cover costs) like some other sites if you want to sign the card. I had two issues which were my own fault, but logging in with my account should have allowed me to edit and fix them. I made a support request, and Johnny handled it quickly and efficiently, saving me from looking rather stupid when the cards are delivered!

25 september 2024
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Antwoord van Viing

Thank you so much for your great review. It’s also really lovely to read that you recognise how honest we are as a business.

Beoordeeld met 5 van de 5 sterren

We love Viing!

I use Viing now for all my work birthday/leaving/big anniversaries - It is very easy to use.

18 september 2024
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Antwoord van Viing

Excellent to hear from another loyal customer! Thanks so much :)

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