Vintage Electrical Reviews 

705
•
TrustScore 4 uit 5

4,1

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Advertising was clear and helpful enabling me to buy exactly what I needed. The pendant lights look authentic and high quality and give the classic look I was after for the kitchen. Delivery was punct... Toon meer

Beoordeeld met 1 van de 5 sterren

I returned 2 x Holt wall lights as I was very disappointed in the quality of these items. There wasn't any seal between the top and bottom parts and were so badly formed that there were gaps all th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I am a domestic Electrician in London and I don't usually do metal conduits. I found this website out of the need to have everything precut, threaded and delivered for a quick cable-run to match the d... Toon meer

Beoordeeld met 5 van de 5 sterren

first of all the product is fantastic, it is exactly as was presented on the pictures and in the description. second also important thing - the contact and support is great, the response is immediate... Toon meer

Bedrijfsgegevens

  1. Lampenwinkel
  2. ook in
  3. Decoratie- en interieurwinkel
  4. Keukenwinkel
  5. Lampengroothandel
  6. Lampenkapleverancier
  7. Meubelwinkel

Geschreven door het bedrijf

Handcrafted Lighting, Quality Materials & Unique Designs. Solid Brass & Copper Lampshades. Original Vintage & Retro Pendant Ceiling Lights, Industrial Traditional Style & Wall Lights For Homes, Coffee Shops, Bars, Hotels, Salons, Barn Conversions & Res...


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

705 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 75% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,1

Alle reviews

(705)

146 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Beautiful brass clover etched side table…

I purchased The Brass Clover Etched side table recently. I was delighted with the speedy delivery. Upon opening the table the three legs fitted with ease and my table took pride of place in its new space. The etched clover table top is really interesting and has become a talking point with friends and family.
I am happy to recommend this delightful table with a smile on my face, many thanks.

14 maart 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Terrible review through lack of contact …

So I am submitting another terrible review. My last review about my missing order was answered with the advice to contact the company directly with my order number. I have done this through the website form on the website, through the contact email and replying to my order confirmation. Still no response!!! I ordered my lights on 7th February, order number: 13006. I paid £419.98. I still have no lights. No delivery information, nothing except my order confirmation and the money taken from my account. I have had no option to post this as another bad review in order to illicit a response. You now have my order number so tracking it should be possible. Either my order is fulfilled or a full refund. I don't care which, the customer service here is completely unacceptable. If this gets me nowhere this company is definitely a scam.

17 maart 2026
Review zonder uitnodiging
Logo Vintage Electrical

Antwoord van Vintage Electrical

Thank you for your review, Sam.

We are very sorry to hear about your experience and understand your frustration. This is not the level of service we aim to provide.

Please accept our sincere apologies for the lack of communication regarding your order. We can confirm that your order has now been fully refunded.

We appreciate that this situation has been disappointing, and we are sorry it reached this stage.

Kind regards
Steve
The Vintage-Electrical Team

Beoordeeld met 5 van de 5 sterren

Great quality products.

Good experience with this company. I bought some old rustic electrical items to make a vintage style barn light in our old cottage.
Good communication, good, fair prices and quick delivery.
Can't fault them.
Happy customer

18 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Second purchase from this company

Second purchase from this company, restoring my kitchen and decided the matte black and copper Cawston shade would be a great fit, quality of the shade is brilliant. Surprisingly my order was delivered the next day. Will look to furnish with other items from this company.

2 maart 2026
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Great products, room for improvement in customer service

Similar to another review here, I have tried to contact the company through the chat today and an email sent 3 days ago with no response. As with a previous reviewer the online form had no send button.

UPDATE The owner of the company contacted me immediately after my post above and resolved the issue. I received my items eventually and they were very apologetic. Communication did remain difficult but the lamps look great (not yet fitted).

3 maart 2026
Logo Vintage Electrical

Antwoord van Vintage Electrical

Thank you for your feedback Georgia,
we’re very sorry for the frustration caused.

We sincerely apologise that you did not receive a timely response and for the issue you experienced when trying to apply your discount code at checkout. We also appreciate you highlighting the problem with the contact form, this issue has now been resolved.

We will look into both the discount query and the status of your order as quickly as possible & contact directly with you. We understand your disappointment and are sorry that you felt you had to leave a review in order to get a response.

Thank you for bringing this to our attention.

Kind Regards
Steve
The Vintage-Electrical Team

Beoordeeld met 5 van de 5 sterren

An excellent service all round

An excellent service all round. A great retailer supplying quality products at very affordable prices. Ordering and delivery is a cinch; delivery is prompt with good tracking available.
I highly recommend.

13 januari 2026
Review zonder uitnodiging
Logo Vintage Electrical

Antwoord van Vintage Electrical

Thank you Martyn,
We’re delighted to hear you were pleased with both the quality of our products and the service you received. It’s great to know the ordering process, delivery, and tracking all met your expectations. We really appreciate your recommendation and your support.

Kind regards,
Steve
The Vintage-Electrical Team

Beoordeeld met 5 van de 5 sterren

Fantastic product

Fantastic product, this was a perfect gift for a retirement service was great and delivered on time. Very good.

25 januari 2026
Review zonder uitnodiging
Logo Vintage Electrical

Antwoord van Vintage Electrical

Thank you Keith,

We’re so pleased the gift was well received and that you were happy with the service and delivery.

Kind regards,
Steve
The Vintage-Electrical Team

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Excellent customer service & delivery, answered my query quickly. Haven’t had socket fitted yet but it looks great

2 februari 2026
Logo Vintage Electrical

Antwoord van Vintage Electrical

Thank you Angela,

We’re pleased to hear you were happy with the customer service, delivery and that we could help with your query quickly.

Kind regards
Steve
The Vintage-Electrical Team

Beoordeeld met 5 van de 5 sterren

a vintage style ice bucket

I ordered a vintage style, silvery, galvanised ice bucket for my daughter for her birthday.
The order was despatched the following day and arrived safely the day after that. Outer packaging was tidy and secure, inner packaging clean and plentiful to ensure no damage.
The ice bucket is great, absolutely perfect for at least 2 large bottles of Champagne, very stylish and heavy weight… nothing cheap n flimsy about this.
Can’t comment of course on how it might age, but for the moment, couldn’t be better.
Thank you

22 februari 2026
Review zonder uitnodiging
Logo Vintage Electrical

Antwoord van Vintage Electrical

Hi Ros,
than you for your wonderful review. We’re delighted to hear the ice bucket arrived quickly, was well packaged and lived up to expectations. It’s great to know you found it stylish, sturdy, and perfect for the occasion.

Kind regards
Steve
The Vintage-Electrical Team

Beoordeeld met 1 van de 5 sterren

Ordered an item that decided to return(…

Ordered an item that decided to return( as it was a gift a person didn’t like). After sending back my parcel didn’t hear anything back. Sent 3-4 emails that all been ignored and it’s been over 2 weeks already. Waste of 70£

4 maart 2026
Review zonder uitnodiging
Logo Vintage Electrical

Antwoord van Vintage Electrical

Hi Valeriia,

I’m really sorry to hear this, and apologies that you’ve had no response after returning your parcel. That’s not the service we aim to provide.

We do state it can take upto 14 days for a returned order refund to be processed.

Kind regards,
Steve
Vintage-Electrical Ltd

Beoordeeld met 1 van de 5 sterren

Where's my order?

I'm starting to think this is an elaborate scam.

I've messaged via your website, I've sent emails - no response.

UPDATE - order finally arrived but is of really poor quality - the copper has been painted onto dull grey metal which is obvious in places and the paint work is splodgy with inconsistent colouring. Please contact me to discuss a return.

FURTHER UPDATE - I returned the pendant (DPD at my own cost and with proof of delivery) and we are on day 8 after it being received, and no refund yet...

25 februari 2026
Review zonder uitnodiging
Logo Vintage Electrical

Antwoord van Vintage Electrical

Hi OK,
Really sorry you’ve had no reply. We are not a scam and have been trading since 2015.

Please could you send:
1. Order number
2. Email used at checkout
3. Delivery postcode

As soon as I have that, I’ll check the order status and come back with tracking or an immediate resend/refund option.

Kind Regards
Steve
The Vintage Electrical Team

Hi Priti,

We can see the item was delivered today via Fedex Express.

Please view attached tracking details via Fedex Express: 889197148890

The email provided at checkout was pritivermasw@gmail.com

We can see there was an error when providing us the email address. We will send details of this to the email address you provided on Trustpilot, pritivermas@gmail.com

Kind Regards
Steve
The Vintage-Electrical Team

Update:
Sorry Priti, we have emailed directly to you. The item is antique copper and has variations in texture and tone due to this.

Kind Regards
Steve
The Vintage-Electrical Team

Beoordeeld met 5 van de 5 sterren

Stunning, quality item.

Beautiful vintage style quality construction.
Brilliant service, worth the money.

Would recommend to anyone who wants something a bit different to normal light switches.

27 februari 2026
Review zonder uitnodiging
Logo Vintage Electrical

Antwoord van Vintage Electrical

Thanks so much Callum for the lovely feedback, we really appreciate it.

Delighted to hear you’re happy with the quality, the vintage style and that the service hit the mark too. Thanks again for recommending us, and if you ever need anything else just give us a shout.

Kind regards,
Steve
Vintage-Electrical Ltd

Beoordeeld met 5 van de 5 sterren

Double light switch

I ordered this double light switch for my pub shed project and I’m really impressed. The quality is excellent — it’s made from solid materials and feels well built. Delivery was also outstanding; it arrived within a day via FedEx.

Highly recommended.

25 februari 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

My switch was delivered damaged . Stay clear of this company.

My switch was delivered damaged .
They accused me of damaging it .

Ignored emails for days .

Hands down the worst customer service I have ever received.

There’s no wonder they don’t have a phone number to contact them on.

16 februari 2026
Review zonder uitnodiging
Logo Vintage Electrical

Antwoord van Vintage Electrical

Hi Claire, I’m really sorry to read this. We cannot see an order in your name on our system and have no emails with this name either.

We will get this resolved for you straight away. Please reply to your order confirmation email (or use the contact form on our website) with:
• your order number
• a couple of photos of the damage + the outer packaging of the damaged parcel.

As soon as we have that, we’ll look into this and arrange a replacement.

Kind Regards
Steve
The Vintage-Electrical Team

Beoordeeld met 4 van de 5 sterren

Great product

Updated ***
After several emails back and fourth I got a spare part sent out to fix the switch. The product looks amazing .

I would use the company again as the products are unique and right up my street.

18 februari 2026
Review zonder uitnodiging
Logo Vintage Electrical

Antwoord van Vintage Electrical

Hi Mark,
I’m really sorry to read this, it’s not the experience we want anyone to have.
We have emailed directly and have booked in for a replacement to be sent with tracking details via Royal Mail, we’ve also included a £10.99 filament bulb free of charge to apologise for any confusion caused.

Kind regards,
Steve
The Vintage-Electrical Team

Beoordeeld met 5 van de 5 sterren

Benzamen light

The light arrived well packaged and in good condition. Looks period correct. Highly recommend!

10 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Gold standard service and products

Vintage Electrical is simply amazing. I very rarely write reviews, but this company went over and above and far exceeded expectations, so I want to highly recommend them.

The wall lights I ordered were excellent quality and very well designed, but what stood out and made this company special was the genuine extra effort to ensure complete customer satisfaction.

Following a query to their customer services team, they unexpectedly and very generously added an expensive item to my order free of charge, to enable me to convert one of the double wall lights to a single. I was blown away.

And my electrician was delighted that as well as wall fixing screws etc, 'Wago' connectors were also included, which makes his job much simpler. Very few companies now go to such lengths to ensure customers are more than 100% happy, so I would highly recommend Vintage Electrical to all potential customers.

11 februari 2026
Review zonder uitnodiging

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