Vintage Electrical Reviews 

Great purchase arrived quickly excellant quality

Received Item which didn’t quite fit our decor so requested a return within their returns policy. Multiple emails ignored with no response so now stuck with the item.

Loved the lamps! Can’t wait to get them installed. Items came in on time.Excellent service, and quality!

This company has absolutely no customer service, expect to be completely ignored if there is an issue. I spent £200 on lampshades and fittings and when my electrician went to fit the lampshade, the opening was too small for the fitting that they provided. The company has no phone number and I've message several times through email and on Instagram but have been completely ignored. In the end I have had to go and file down the opening myself in order to get it to fit. The lampshades do look nice but this company is best avoided in my experience.

I wasn’t happy with my purchase so I e mailed the company three times and didn’t hear a thing from them

Fabulous company to deal with - extremely quick delivery and a great, well- made product. I am thrilled with the design and quality of the wooden Moët Champagne tray. Highly recommended!

The champagne bucket stand was delivered quickly and in great condition. It was clearly packaged with care and exceeded expectations! Will definitely purchase from this seller again.

Love my new champagne bucket! Looks wonderful in my NYC apt. Quality is great…solid and substantial. Design is perfectly vintage. Using it as a plant holder next to my TV . Team was extremely responsive and helpful.

Delivery on time, wonderful product would highly recommend

Vintage Electrical get a number of 10 out of 10s. Firstly, the lamps are terrific and not only as good as expected, but as good as anyone could hope for.
Secondly, they arrived very quickly and very well packed and finally, good and friendly communication.
So, that's 30 out of 30 then!

Gorgeous item from Vintage Electrical, delivered efficiently and is exactly what I was looking for as a centre piece for our dining table - would massively recommend :)

Excellent fitting, well made and feels very robust. The price was reasonable for the quality of the fitting.

I ordered a light for our son's room. The light is fine but doesn't suit the room so I immediately contacted them to ask how to refund (no details were included in the parcel). I have sent three emails, all of which have been ignored. There is ZERO customer service. I have since found a note on the website that if items are not returned within 28 days, there will not be a refund. The only contact detail shared is the email address I have been using. I am now stuck as they did not include a dispatch note with the relevant details for me to return it. It feels dodgy and I am investigating what I can do to report them and get my money back.

EDIT- 20th January. They are still ignoring all my emails. Please note they are paying someone to reply on trust pilot but not to answer customer service emails! I returned the parcel at my own cost using a printed returns form from the website and my order number (over £14 for recorded next day delivery). Currently I am out by over £130 in total. They have not acknowledged the return 10 days after it was received and have not responded to any of my emails.

Good quick delivery. Excellent sale price. The brass is a bit bright for my liking but hopefully it will dull down over time. One of the plastic feet missing. Altogether a nice product
*UPDATE*
SENT PHOTOS OF MISSING PART AND SLIGHT DAMAGE BUT HAVE NOT HEARD ANYTHING FROM THEM SINCE. HAVE E MAILED ASKING FOR CONFIRMATION OF MY PICTURES, STILL NOTHING. DISAPPOINTING. REMOVING A STAR.

Beautiful product, couldn’t review when bought as was a gift for Christmas but very pleased..

Firstly, the product is great. It's just as described, fits our lamp well, and looks great. Quality product. The shipping was so fast and super smooth. Would definitely recommend and would buy again! Thank you!!

Great product! Very satisfied customer. Light was as described and the delivery was fast. Highly recommend this seller.

I paid £9.99 extra for 'Express (next day delivery)'. I ordered the lamp late afternoon of Monday 1st December so they certainly had the order first thing Tuesday 2nd December. I did not get express next day delivery. I sent an enquiry to them asking if the lamp had been shipped - my enquiry was ignored. I eventually got notification that the lamp had been shipped on Wednesday 10th December. According to Fedex tracking they collected the shipment on Thursday 11th December. The lamp arrived on Friday 12th December. So I received the lamp eleven days after my order having paid £9.99 for express overnight delivery.
This company has no phone number listed so they make it difficult to communicate with them. They ignore communications sent via email. They take money for an express service which they then do not provide.
The lamp itself is just OK (no better than that). The experience of purchasing from this company was not OK and I certainly would not order from them again.

Meant to write this review earlier. I had ordered 2 items (champagne boxes) from them months ago. The shipment time to the states, the quality of the boxes and the communication were all top notch. I would not hesitate to order from them again.
If you’re on the fence about ordering- just do it. You will not be disappointed!

Very fast delivery. Good communication. Item as described. I am very satisfied.