Vintage Electrical Reviews 

705
•
TrustScore 4 uit 5

4,1

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Advertising was clear and helpful enabling me to buy exactly what I needed. The pendant lights look authentic and high quality and give the classic look I was after for the kitchen. Delivery was punct... Toon meer

Beoordeeld met 1 van de 5 sterren

I returned 2 x Holt wall lights as I was very disappointed in the quality of these items. There wasn't any seal between the top and bottom parts and were so badly formed that there were gaps all th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I am a domestic Electrician in London and I don't usually do metal conduits. I found this website out of the need to have everything precut, threaded and delivered for a quick cable-run to match the d... Toon meer

Beoordeeld met 5 van de 5 sterren

first of all the product is fantastic, it is exactly as was presented on the pictures and in the description. second also important thing - the contact and support is great, the response is immediate... Toon meer

Bedrijfsgegevens

  1. Lampenwinkel
  2. ook in
  3. Decoratie- en interieurwinkel
  4. Keukenwinkel
  5. Lampengroothandel
  6. Lampenkapleverancier
  7. Meubelwinkel

Geschreven door het bedrijf

Handcrafted Lighting, Quality Materials & Unique Designs. Solid Brass & Copper Lampshades. Original Vintage & Retro Pendant Ceiling Lights, Industrial Traditional Style & Wall Lights For Homes, Coffee Shops, Bars, Hotels, Salons, Barn Conversions & Res...


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

705 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 75% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,1

Alle reviews

(705)

146 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Terrible customer service

Terrible customer service, wrongly advertised item that they excpect you to pay return postage for. Save yourself the greef from buying from these crooks.

1 december 2025
Review zonder uitnodiging
Logo Vintage Electrical

Antwoord van Vintage Electrical

Hi Gary,

We’re sorry to hear you’re unhappy with your experience. We take customer service seriously and, as you’re aware, we addressed this matter directly with you.

The product was accurately described at the time of purchase, and our returns policy, including return postage responsibilities is clearly stated and compliant with UK Consumer Contracts Regulations.

The Vintage Electrical Team

Beoordeeld met 5 van de 5 sterren

Lived up to expectations

I was looking for some vintage trays to use as drink trays on baskets in my living room, so quality was important to me. These trays stood out for quality of finish and I was not disappointed, they are lovely and have been much admired. The service and communication was excellent also, and really felt personal.

3 december 2025
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Nice lights, poor customer service

The lights we ordered were as expected however they came with quite pricey bulbs, one of which was faulty and didn’t work. I reached out to the company multiple times over email and chat to request a replacement but received zero response. I have still heard nothing 6 weeks later.

31 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent service - easy negotiable web site parcel arrived within 48 hours

Easy website and parcel arrived within 48 hours

4 december 2025
Logo Vintage Electrical

Antwoord van Vintage Electrical

Hi Barney,
Thank you for your fantastic review! We’re delighted to hear you found our website easy to use and that your parcel arrived within 48 hours. We really appreciate you taking the time to share your experience and look forward to helping you again in the future.

Best regards
The Vintage-Electrical Team

Beoordeeld met 5 van de 5 sterren

Storage Wooden Boxes Moët & Chandon Champagne Crates Natural Finish

Good communication, fast delivery and good quality item. Absolutely love this storage box: it completes our bar perfectly and the husband is happy!

25 november 2025
Review zonder uitnodiging
Logo Vintage Electrical

Antwoord van Vintage Electrical

Hi Amanda,

Thank you so much for your lovely review! We’re delighted to hear that the Moët & Chandon storage box was just what you were looking for and that it completes your bar perfectly, bonus points for a happy husband too!

We really appreciate your kind words about our communication, delivery and product quality. If you ever need anything else, we’re always here to help.

Thanks again for choosing us!
The Vintage Electrical Team

Beoordeeld met 5 van de 5 sterren

A happy customer

Great service, item as described and quick delivery, thrilled

3 december 2025
Review zonder uitnodiging
Logo Vintage Electrical

Antwoord van Vintage Electrical

Hi Jo,

Thank you for taking the time to share your feedback. We are pleased to hear that the service, product description and delivery met your expectations. Your positive comments are greatly appreciated.

Kind Regards
The Vintage Electrical Team

Beoordeeld met 5 van de 5 sterren

Love my lights

Love my lights. Took a bit longer than I thought,but worth the wait.Thank you

4 november 2025
Logo Vintage Electrical

Antwoord van Vintage Electrical

Hi Catherine,

Thank you so much for your lovely review! We’re really pleased to hear that you love your lights and that they were worth the wait. We do appreciate your patience, and your kind feedback truly means a lot to us.

Thank you again for choosing Vintage Electrical

Best wishes,
Vintage Electrical Team

Beoordeeld met 1 van de 5 sterren

The quality of a retailer is measured…

The quality of a retailer is measured by how they deal with exceptions. Fed Ex failed to deliver. Vintage Electrical had full tracking and could see that Fed EX had not delivered. Vintage Electrical did nothing!!!

The only way to contact them was through chat - Vintage Electrical and they ignored me. They neither sent a replacement or a refund

Con artists - DO NOT USE!!!!

30 september 2025
Review zonder uitnodiging
Logo Vintage Electrical

Antwoord van Vintage Electrical

Hi Bob,

Thank you for taking the time to leave a review. We’re genuinely sorry for the frustration caused by this delivery issue.

While FedEx was responsible for the delivery itself, we appreciate that the experience ultimately reflects on us as the retailer. It’s certainly not our intention for any customer to feel ignored or left without support. If this didn’t progress as it should have via live chat, we apologise.

We would really like the opportunity to look into this properly and resolve it for you. Please contact us directly with your order number via (info@vintage-electrical.co.uk) or reply here, and we will investigate the shipment status with FedEx and arrange an appropriate resolution, whether that be a replacement or refund.

We take feedback like this seriously and would welcome the chance to put things right.

Kind regards,
Vintage Electrical Customer Support

Beoordeeld met 5 van de 5 sterren

Absolutely love my trays I purchased…

Absolutely love my trays I purchased from Vintage Electrical. They look amazing - so so good!!! Items arrived before expected time and supplier was helpful and professional when I asked questions!! Would 100% use this company again. Really good service and excellent items!! Xx

18 november 2025
Review zonder uitnodiging
Logo Vintage Electrical

Antwoord van Vintage Electrical

Hi Cath,

Thank you so much for taking the time to leave such a lovely review! We’re absolutely thrilled to hear how much you love your trays and that they arrived sooner than expected. It’s great to know our team was able to help answer your questions and provide a smooth experience.

Your kind words truly mean a lot to us, and we really appreciate your support. We’d be delighted to help you again anytime in the future!

Best wishes,
Vintage Electrical Team

Beoordeeld met 5 van de 5 sterren

Achat d'un boîtier à double…

Achat d'un boîtier à double interrupteur va et vient au look industriel vintage, via la plateforme Etsy.

Tout c'est bien passé !

11 januari 2025
Review zonder uitnodiging
Logo Vintage Electrical

Antwoord van Vintage Electrical

Bonjour Hadrien,

Merci beaucoup pour votre avis. Nous sommes ravis d’apprendre que votre achat s’est bien déroulé et que le boîtier double au style industriel vintage répond à vos attentes.

N’hésitez pas à nous contacter si vous avez besoin d’aide ou d’informations supplémentaires à l’avenir.

Cordialement,
L’équipe Vintage Electrical

Beoordeeld met 5 van de 5 sterren

Blantons Bourbon Lamp

We are so very pleased with this purchase. Communication with seller was excellent and so helpful. Delivery was quick. I purchased this lamp for my husband who is a bourbon and whiskey connoisseur, to place in our den. It’s the perfect addition. The craftsmanship is beautiful. Everyone who has come over always asks us where we got the lamp. I wish there was an option to upload a photo because words do it no justice.

26 november 2025
Review zonder uitnodiging
Logo Vintage Electrical

Antwoord van Vintage Electrical

Hi Deadra,

Thank you so much for your wonderful review. We’re delighted to hear that the lamp has made the perfect addition to your den and that your husband is enjoying it. Knowing that guests are asking about it truly means a lot, it’s always great to hear our craftsmanship stands out.

We also appreciate your kind words about the communication and quick delivery. If Trustpilot ever adds a photo option, we would love to see how the lamp looks in your home!

If you need anything in the future, we’re always here to help.

The Vintage Electrical Team

Beoordeeld met 1 van de 5 sterren

If I could give zero I would I’m still…

If I could give zero I would I’m still 2 months later without my trays without clear communication and without a refund! My first order was an absolutely wonderfully and we love our tray - wanting 2 more I ordered without hesitation and now to be let down I can only assume this company is having major issues! I’m now contacting my bank to revoke the payment - would have much preferred the trays! Feel very sorry for this company hate to ever leave a bad review !

26 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Moet wooden box

I ordered a lovely wooden box to go in my new kitchen. It arrived very quickly, I'm thrilled with it, it's exactly what I wanted.

13 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

First class goods well made

Very quick service and delivery . The vintage light fitting was perfect for our dining room and our electrician had no problem fixing it although he had never come across a fitting like this before . I can thoroughly recommend vintage electrical

5 november 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Dreadful customer service

Do not buy from this company unless you are 100% sure you won't have to return the item. Their customer service is non existent. I have left countless phone messages and emails and none were answered. I have only just received reimbursement after several weeks of waiting, not knowing what was going on. Who has time to deal with issues like this in our busy lives. Resist at all costs, go to a more reliable supplier.

8 november 2025
Review zonder uitnodiging
Logo Vintage Electrical

Antwoord van Vintage Electrical

Good Morning Anne,

Sorry to hear that you had a bad experience. We do state it can take upto 14 days for a refund to be processed, after returning and checking the item a full refund was issued to Anne.

Please be sure to view all feedback to see we are a reliable retailer.

Kind Regards
Steve
The Vintage-Electrical Team

Beoordeeld met 1 van de 5 sterren

AVOID - Awful customer service

Awful customer service. I placed an order for a light that was £90.00, this was not delivered to the correct address and returned to the Fedex depot.
I have contacted Steve at least 4 times by email over the last 14 days and he has been extremely unhelpful, not sending out another light to the correct address and saying that when/ if Fedex return it to him then I will get a refund. So basically I am without the light or a refund. I am now going to escalate the matter further with Barclaycard and Trading Standards. The correct address was provided which I have a record of and the store has not tried to contact Fedex to get the parcel back and resolve the situation.

7 november 2025
Review zonder uitnodiging
Logo Vintage Electrical

Antwoord van Vintage Electrical

Hi Deborah,

We have been in contact & have replied directly explaining we will issue a full refund once the item is returned as unfortunately the customer provided the wrong address at checkout, we will have to wait for Fedex to return before sending again or issuing a full refund.

Kind Regards
Michela
The Vintage-Electrical Team

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