viriksonholidays.co.uk Reviews 

we booked a holiday to Thailand and our agent was David Miller and I can only say this guy went above and beyond our expectations to make our holiday ,I could not recommend him highly enough definitely 10/10 ,he kept us fully informed all through the holiday booking process and such a pleasure to deal with.

I recently booked a trip through Virikson Holidays to Zanzibar and Tanzania and I want to give a special mention to Bella Davies, who has been absolutely fantastic throughout the whole process.

Bella has been professional, patient, and incredibly prompt with answering all my (many!) questions. I was quite nervous about booking a holiday this way rather than through a large, well‑known travel provider, but Bella really put me at ease. Her communication has been clear, reassuring, and consistent, and she never made me feel like I was asking too much.

So far, everything has been smooth and straightforward, and my initial worries have completely disappeared. I’ll be sure to update again after my trip, but based on my experience up to this point, I’m very happy with the service and will leave further updates after our trip has concluded in summer 2027.

Update. I have been contacted and offered £150 off a future booking if I take this review down.
What a nightmare. We booked a holiday with this company in May 2025 to travel to Sri Lanka and the Maldives in April 2026. The Foreign office advice due to the war in the Middle East was and still is essential travel only. I started asking for a refund in March only to be told over and over the situation would change. Then on 10 April I was told we could cancel and receive 75% refund. We accepted. Then we found the flights with Etihad hadn't been cancelled at all. I chased and chased and we finally got our refund this week 16 May. Communication was awful. I would get a message from David, reply then not hear back for several days. Totally unacceptable. I have had to apply to my travel insurance for the remainder of the refund. First and last time using this company. 👎

1st of all ide like to say how great the service was from start to finish especially bearing in mind our 1st original choice was our dream joint holiday 15days Dubai/Maldives… however due to ongoing events in the Middle East we decided to change our holiday to visit Thailand instead, we’d never visited before so a lot of trust was left to our contact David Milla and he did a perfect job after us explaining the type of holiday he matched us up perfectly at two different locations… we had luxury and local culture but also nightlife and bars with loads of restaurants.
It was also our 1st holiday booking basically through WhatsApp chats and e-mail I was a little concerned but shouldn’t have been even from all of our transfer’s wether from airport to hotel or hotel to hotel the communication and service was 5*plus.
The whole holiday was amazing and everything ran like clockwork I’ve already contacted David Milla about booking our next trip for 3weeks this time though would recommend viriksonholidays and especially David 5* service couldn’t fault them

We have found David Miller to be great at organising our holiday to Tanzania, Zanzibar and Victoria Falls. He gave us a few options and all his help has enabled us to book our holiday in October 2020

Natasha has been super helpful when booking our christmas getaway. Offering a choice of hotels & knowledge and made the whole process really easy, even when we changed our minds!
With an easy payment plan, she personally gets in touch with us on a monthly basis with an invoice.
Natasha has always made herself available to answer questions has been friendly & professional.
We cant praise this company enough so far and hope that the holiday is a smooth as the booking process thank you!

Just spent 2 weeks planning my 2027 safari and zanzibar trip, lots of research and started getting lost with who and when, so I contacted virikson and was kindly looked after by Angela brown, her patience over the last 4 days and professionalism was outstanding, we changed the accommodations so many times, Angela had great ideas, and eventually got us an amazing itenary , slightly above budget, but the lodges and hotels are all luxury, so you get what you pay for. A massive thankyou to Angela, great credit to the company id definitely use her knowledge and expertise for any future travel plans. You've been amazing. Massive thankyou from nicky and ian x

The man you need to ask is for David Miller he’s the top man, I have used / asked him to sort my holidays out for the last 4/5 years, plus just booked next year’s as well…. 5⭐️⭐️⭐️⭐️⭐️

From my initial enquiry to the final confirmation our agent (Natasha Smith) was professional, helpful and informative.
She listened to both my needs and my wife's but also wasn't shy in explaining the benefits of certain safari's and quality accommodation. Through this she built us our dream vacation.
The information provided states clearly what our psckage entails and the company were quick to respond to any query, even after booking.
We're both super excited and have the exact experience we want. Thank you again Natasha.

A little wary to book at first as I've always gone through the usual websites like TUI or Love holidays etc. I saw they had a multi stop tour of Thailand but I wanted to just go to Koh Samui. They said no problem and after giving dates they got back to me with hotels and flights. I wasn't happy with the location or hotels so they upgraded the offer and moved them to the location I wanted. The price was easily a few hundred less than what I was expecting and a river cruise was thrown in as well. Contact was via WhatsApp and they kept in constant contact. Special mention to Chris who helped us move the last transfer by 45 mins last minute as we needed more time to get to the airport. Going to book again with them next year.

Over all experience was not pleasant, after bombings in Dubai I had to wait 2 months before my case was passed to “sales manager” I got lied to several times by Salesman regarding my cancellation fees even though I was protected by UK laws and acts. Eventually over two months later I got back some of my money but still lost a few hundred pounds and offered a voucher for my next holiday purchase. I removed my fist negative review however feel it is appropriate to put back due to the length of time of waiting for refund and being constantly lied to by salesman. I’d try an avoid this place at all costs.
UPDATE
another few months have passed and I have now received my full refund where virikson have said emirates falsely held my money however emirates have said they didn’t so not sure who to believe. I also got emailed off Virikson legal team for leaving a bad review even though it was agreed with the team everything I said in this review had happened and was truthful. I would still avoid this company through lack of transparency

I have really mixed feelings about this company. I first used them in 2023 and again in 2024 for trips to Singapore and Thailand. Both trips were amazing although I had to chase for the holiday and transfer vouchers. They even arranged for a romantic dinner in the beach for my husbands 60th birthday. No issues. Fast forward to our trip to Singapore and Australia, any queries were not answered, I asked if we could upgrade our flights but never ever got any replies. More recently April 2026 we booked 4 nights in Singapore and 10 nights in Koh Samui. On arrival at Singapore there was no one to pick us up for our transfer. The number they tell you to call in the transfer voucher did not exist? No one answered my messages, zero support so we paid again for our own transfer, not great after a 13 hour flight. No apology no response. Again when arriving in Koh Samui no transfer, I called the transfer company to be told they were there when they weren’t. It transpired they were waiting for us at Bangkok airport? Again no apology and we again paid for our own transfer. I’m not sure why has happened to this company, my concern would be that they really don’t care if you have any problems on the trip. Would they help in a crisis? There is radio silence when you raise a concern, still no explanation for why we were not picked up, it was an expensive holiday. Sadly I will not use them again which is a shame, we have spent a lot of money with this company, they don’t seem to care to be honest.

We recently booked our honeymoon through Viriksons Holidays after our original holiday with Emirates was cancelled due to the situation in the Middle East, and we honestly couldn’t be more grateful for the help we received from Natasha Smith.

Natasha managed to find us an amazing deal for our dream honeymoon to the Maldives during the exact dates we originally wanted. The price she secured for us was much cheaper than anywhere else we had looked, which was such a relief considering we were booking only 3 weeks before we were due to travel. Her communication throughout was excellent — response times were always quick, which really helped reduce the stress of arranging a last-minute honeymoon.

There was one hiccup during the process. We booked and paid the agreed price late one evening, but the following day we were informed that the return flight had become fully booked and the team had spent the morning searching for an alternative. Naturally, we were disappointed that the cost had increased after we had already paid in full, as we expected the flights would have been secured at the point of payment. However, we do understand that situations like this can happen, especially with last-minute travel bookings.

What really stood out was how understanding and professional Natasha was throughout. We agreed to pay the increased amount, but understandably wanted confirmation that the new flights were fully secured before paying the remaining balance. Natasha completely respected our concerns and accommodated this request, which gave us a lot of reassurance during a stressful situation.

After everything was confirmed, Natasha continued to answer all of our questions and helped ease a lot of the anxiety I had around the booking. I called a couple of times and she was always so polite, patient, and reassuring on the phone, which made the whole process much easier.

Despite the small hiccup, we would absolutely recommend Viriksons Holidays and especially Natasha Smith for the fantastic customer service and support we received. We’ll definitely use them again in the future!

Angela has handled our holiday booking and has been absolutely fantastic. She found us the right holiday at a great price. Nothing was to much trouble for her. Everything went smoothly and all documents sent across straight away.
Thank you Angela.

First time have used this agent and cannot fault the service l received from Natasha Smith first class nothing was too much. Natasha has arranged a fabulous holiday for us. The next time we arrange to book another holiday l will be back in touch

I’ve had such a lovely experience so far with Virikson Holidays. From the very beginning, everything has been smooth, clear, and really well organised, which has made the whole process stress-free and exciting.

A special thank you to Natasha Smith, who has been absolutely amazing throughout. She’s been so helpful, friendly, and reassuring, always making sure I understood everything and felt confident about my upcoming trip. It’s not often you come across such genuine and attentive customer service.

I truly appreciate the support and care I’ve received and wouldn’t hesitate to recommend Virikson Holidays to anyone looking to book a trip with peace of mind.

Really looking forward to my holiday now — thank you again

Company were proactive with all my queries even when we were away. Excellent customer service!

We just wanted to say a huge thank you to David for all of his help during what has been a really stressful time with the recent travel disruption. From the moment our flights were affected, he acted quickly to get everything rebooked and made sure we still have a clear plan in place.
What really stands out is how patient and understanding he has been throughout. He has taken the time to listen to all of our concerns, answered every question, and made us feel reassured at every step — which means a lot, especially as this is our honeymoon.
His communication, professionalism, and dedication haven’t gone unnoticed, and we’re incredibly grateful for the effort he’s put in to help everything run as smoothly as possible. We wouldn’t hesitate to recommend him to anyone planning their travel.

Fantastic at first booking the whole holiday and paying monthly via D/D
Unfortunately we did have our flights changed twice first was ok but the second change was fairly close to departure and we felt down graded in airlines but we stuck to our guns and got exactly what we wanted in the end at no extra cost.
Communication was fine in uk
Luckily having checked our first taxi details from destination airport I noticed that they had incorrect flight details !! A little worrying but Virikson did sort it before we landed
We had a great holiday all hotels taxis transfers and speed boat transfers where perfect
We would definitely recommend this company
We will be using them again

I had been recommended Virkison by a biz associate

I never thought a trip to Bali would ever be in my reach… however for a 5star deal it was!
Support from moment to now… has been 2nd to none.
Then on Monday disaster- the airline cancelled all flights.
After a lot of back and forth a new destination was secured.

Thank you.
We might not get to swim with turtles this time…
But we will make our own amazing adventure

I’d like to say thank you.
Seeing the not great hotels for the emergency back up trip coming through i was beginning to lose faith…
But you’ve pulled it back.

It’s been a week that’s for sure.

Iv never booked though an operator before - Virikson came highly
recommend by a bizz associate i collaborate with.

I feel i have been looked after very well, communication has been amazing even with the difficult news.

Highly recommend to anyone looking to arrange a holiday.
Mark Taylor has been my co-pilot with this one.