I made a mistake when ordering. I informed the team at vvs box and got a reply within 8 hours and they had fixed my mistake. Super helpful… I’m extremely happy with my cross ring will definitely be a... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I honestly feel like this company is top notch. For instance I ordered a custom piece and something in stock on the same order. They sent me the in stock while they work on my custom piece. Most compa... Toon meer
Bedrijf heeft geantwoord
Flawless. Got my order in under 2 weeks. No complaints and will be ordering again today! Excellent quality as well. Ignore the bad reviews. This company is legit!
Everything is good except there should be an easier way to track your package & they should give an estimated delivery date upon purchasing... I've looked everywhere for it to simple. so if there is a... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
VVSBOX is a contemporary jewelry brand inspired by hip hop culture and modern street style, offering chains, pendants, bracelets, rings, earrings, grillz, and custom pieces designed around individuality and confidence. We focus on craftsmanship, detail, and material selection to create jewelry that is durable, refined, and suitable for everyday wear. VVSBOX represents bold yet versatile design, combining statement style with modern simplicity. We provide a reliable global shopping experience with secure payment, worldwide shipping, and responsive customer support, and continuously improve based on customer feedback. Thank you for choosing VVSBOX.
Contactgegevens
Verenigde Staten
- +1(808)216-0982
- service@vvsbox.com
- vvsbox.com
4,2
Goed
465 reviews
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Heeft 77% van zijn negatieve reviews beantwoord
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Antwoord van Vvsbox
We sincerely apologize for any disappointment you feel. The quality of our items is consistent with all descriptions shown on our website. If you encounter any problems with your product, please kindly reach out to our customer support team right away, and we will work diligently to resolve your concerns. Thank you for your patience.
Antwoord van Vvsbox
Glad to hear you’re very satisfied, appreciate your support!
It was exactly what I was expecting and…
It was exactly what I was expecting and it is beautiful.
23 juni 2026
Review zonder uitnodiging
Antwoord van Vvsbox
Thank you so much for your lovely feedback! We’re overjoyed that the piece met all your expectations and you love its beauty. Hope it brings you lots of joy!
Service is fast just waiting on the…
Service is fast just waiting on the product...
15 juni 2026
Review zonder uitnodiging
Antwoord van Vvsbox
Dear customer, thank you so much for your feedback.
We’re glad to hear you are satisfied with our service. we truly hope you will love the product once it arrives. ✨
They scamming
I see the same chain on a legit page with over 500k followers they stealing people chains
12 mei 2026
Review zonder uitnodiging
Antwoord van Vvsbox
Dear,
It is actually very common in the jewelry industry for the same or similar designs to be produced by different factories. However, even if the design looks the same, the quality can vary depending on the factory’s craftsmanship, materials, and production standards.
We work with experienced factories and ensure our products are made with carefully selected materials and quality control.
Thank you for your understanding.
Great but missing a piece
It was appealing product and easily navigated but I feel like it would’ve been better and more assuring knowing how much package is being shipped as in what courier service was being used and how long it would take
4 juni 2026
Review zonder uitnodiging
Antwoord van Vvsbox
Dear, thanks for your valuable feedback. We fully agree with your suggestion.We’ll improve our service and share shipping carrier & delivery lead time upfront for future orders.
Excellent service and great chains
Excellent service and great chains, need to improve a little bit more on communication but everything else is a 1000/10
30 mei 2026
Review zonder uitnodiging
Antwoord van Vvsbox
Thank you very much for your feedback and support. We truly appreciate your kind words about our chains and service.
We also sincerely appreciate your suggestion regarding communication. We will continue to improve in this area to provide a better experience in the future.
Thank you again for your trust.
Really straight forward instructions…
Really straight forward instructions good into depth detail about the jewellery and well put together
30 mei 2026
Review zonder uitnodiging
Antwoord van Vvsbox
Thank you so much for your nice review! We’re glad our detailed descriptions helped you a lot.
I Was Very Impressed with The Jewelry I…
I Was Very Impressed with The Jewelry I Ordered & The Time It Took 2 Get 2 Me
14 mei 2026
Review zonder uitnodiging
Antwoord van Vvsbox
Thanks so much for the kind words! Super glad you love the jewelry and how fast it arrived 😊
Do not buy off this website!
Do not buy off this website!! Everything they claim their jewellery to be is false! I had my chain tested by a professional jeweller with specialist equipment. They claim their moissanite diamonds pass the diamond tester and that all their jewellery is made from 925 sterling silver. After having the chain tested the result is shocking, the moissanite diamonds did not pass and the metal is not 925S! They make their jewellery with copper!! which is worthless. It sounds very tin like which was my first indicator that something was off, then I could not find a stamp that all precious metals have. 925 being silver, in the advertising pictures of the clasp on my chain show a stamp but there was no stamp on the chain i received. I don't understand how this site has as many good reviews as it has on trustpilot. I've had to report to trading standards and try recall my money back through my bank which is currently being disputed with the merchant because I tried resolving the issue with the merchant myself and all they've offered was an $80 partial refund when I've paid £321 which was a joke. They also expect you to pay the cost of postage back to China which is upto £100. This merchant are scammers and need closing down IMMEDIATELY!
22 februari 2026
Review zonder uitnodiging
Antwoord van Vvsbox
Dear,
We are sorry to hear about your experience.
However, our materials are consistent with the product description on our website, and our moissanite jewelry is designed to pass standard diamond testing under normal testing conditions.
Please note that, except for 24K solid gold, no jewelry can be guaranteed to never oxidize or fade. All pieces are finished with a protective coating to help maintain color and extend wear time. Proper wearing and care are also very important.
You can refer to our care and craftsmanship guide here:
[https://vvsbox.com/pages/craftsmanship-maintenance](https://vvsbox.com/pages/craftsmanship-maintenance)
We are committed to quality and stand behind our products. Thank you for your understanding.
The quality of my pendant.
22 mei 2026
Review zonder uitnodiging
Antwoord van Vvsbox
Glad you like the quality of your pendant! 😊
I love the chain although I wish my…
I love the chain although I wish my pendant would have fit on it but overall it was a truly great experience and I will be purchasing more items soon
14 mei 2026
Review zonder uitnodiging
Antwoord van Vvsbox
We appreciate your review. It’s a pleasure to hear you had a great experience. We look forward to your next order.
Products were nice and exactly as…
Products were nice and exactly as described would refer to anyone great products great price great experience
15 mei 2026
Review zonder uitnodiging
Antwoord van Vvsbox
Thank you so much for your lovely review! We’re thrilled to hear you love our products and had a great shopping experience. We really appreciate your recommendation and support!
Got exactly what I paid for and it…
Got exactly what I paid for and it arrived fast. 3 weeks
15 mei 2026
Review zonder uitnodiging
Antwoord van Vvsbox
Thank you so much for your positive feedback! We’re glad you received your order quickly and are happy with it.
Excellent customer support
Excellent customer support, fast shipping and great product 👍🏾 👌
14 mei 2026
Review zonder uitnodiging
Antwoord van Vvsbox
Thank you so much for your compliment! We will keep providing great service for you.😊
Quick overseas shipping and quality jewelry
Quick overseas shipping. Product is legit as far as look and weight. Pricing could be lower. But considering everything is skyrocketing these days, I guess they're doing their best!! 5* Company and Customer service
13 mei 2026
Review zonder uitnodiging
Antwoord van Vvsbox
Thank you so much for your honest and thoughtful review! We truly appreciate your rating and feedback on our shipping and product quality. We understand your concern about pricing and are doing our best to keep costs reasonable amid rising global expenses. It means a lot that you recognize our efforts, and we look forward to serving you again soon!
Great experience and excellent job…
Great experience and excellent job everything came fast 😌quality job
9 mei 2026
Review zonder uitnodiging
Antwoord van Vvsbox
Thank you so much for your kind words! We’re thrilled to hear that you’re happy with your order and the quality. 😄 We look forward to serving you again!
they sell fake Moissanite don't even…
they sell fake Moissanite don't even register on the diamond tester stay far away from this site everything is fake Moissanite
11 mei 2026
Review zonder uitnodiging
Antwoord van Vvsbox
Dear Customer,
We’ve received your review and are truly sorry for the unpleasant shopping experience. Our moissanite comes in different grades. High-grade moissanite can pass the tester, while lower-grade ones may not due to their internal structure.
High-grade moissanite costs over four figures, while our option offers the best balance of clarity, brilliance, and affordability. The only drawback is slightly lower thermal conductivity, meaning it may not always pass a diamond tester—but it is still genuine moissanite with great sparkle!
If you prefer a high-grade, fully testable moissanite, you can choose from these links. If you're looking for the best value, our other products are a great choice. After all, affordability is also an advantage!
https://vvsbox.com/products/3-5mm-s925-sterling-silver-vvs1-d-moissanite-tennis-chain
https://vvsbox.com/products/8-10mm-moissanite-prong-cuban-chain-in-s925-silver
https://vvsbox.com/products/8mm-vvs-moissanite-buckle-cuban-necklace
Antwoord van Vvsbox
Thank you so much for your lovely feedback! We’re thrilled you love our jewelry pieces and had a smooth shopping experience with us. Hope to serve you again soon!
I had a great experience with Vvsbox as…
I had a great experience with Vvsbox as I order about 10 to 12 necklesses and pendants and never been treated better from any other customer service. Can’t wait to order next. Happy over all. Thanks Vvsbox
30 april 2026
Review zonder uitnodiging
Antwoord van Vvsbox
We truly appreciate you ordering so many necklaces and pendants from us. It means a lot that you’re satisfied with our customer service.We’re so happy to hear you’ve had such a great overall experience! We can’t wait for your next order and will always keep serving you with the best care. Thanks again for your love and trust!
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