Montgomery Ward Reviews 

My first time as a customer received a credit for $400 found a item for $299 and with shipping total $387 called on status and was told I need to make a down payment of $432 before they can ship item. Why when I have been credited for $400 . Unbelievable I will not have nothing to do with a company that false advertise's. I will stay with my local stores.

They are stealing and making identity fraud everyone that works there that knows about this should be in jail I received a package at my address from Montgomery ward with my mom's first name and my last name so I sent them an email asking them how was the package purchased they said credit a store card so I quickly called my bank because I didn't order anything but at the bank everything was good so I sent them back and email saying that I didn't order anything so the sells rep send me an email back saying that okay they going to send a return label and I emailed them back saying that I'm not going to send anything back until I speak with my lawyer because there's identity fraud being committed and I asked her for a name and number of the person that's in charge of doing the application for a store credit card so my lawyer can get in contact with the person and the emails stopped there. I haven't heard from them yet so yesterday I sent them another email saying that I also need his/or her name. I haven't gotten an answer back

I have been with m.w.for years.i feel dissatisfied withe service lately.i ordered 3 sweat suits 59.00 a piece .only one came. I was waiting for the other 2 but they haven't shown up.now they tell me I only ordered one hit me with shipping charges and then told me to order the other 2 sweatshirts and I will have to pay the shipping charges.when I was supposed to get 3 suits.im pissed.the person that took my order was darn stupid or something. I specifically told him the colors I wanted and the digit number for what I wanted he didn't listen too good.

i over paid and waiting for a check since aug 30, 2024, there excuse is they sent it but cant give a confirmation number, im being forced to file a police report and sue them

Montgomery Ward put a negative remark on my credit report due to them sending bad information out on thier billing statements I will no longer do business with this company since they refuse to correct the issue

I receive a Wards.com postcard ad in the mail today offering a single Apple AirTag for $59. Same $59 price on the website! You can buy one direct from Apple for $29, so does Wards DOUBLE the price of everything they offer? No incentive for me to go there at all.

I started an account with them and got really sick with a huge kidney stone which I called and let them know then immediately went back in the hospital with a kidney infection to where I almost died, I missed 3- $20 payments.I called and let them know I had been really sick but she couldn't have cared less. I received a horribly mean letter from Wendy Pickett. I paid my account current and when this is paid off I will never order from the again. If anyone cares I still have the nasty letter.

Hi I mail a $50.10 money order in and they cash it without posting it to my account their investigating it from now on I will be paying on a card until I pay them out they cash it without posting it to my account and that’s so wrong and iam so mad off I will not be ordering nothing else from there

Montgomery ward makes an acct without permission topeople'when you send someone something thru them and puts you down as the one signing them up ,so unprofessional and causes all kinds of problems thankfully I talked to an associate that was honest and said they got all the information they needed from her name ,do not by or get credit from them they will fraud you

I have never been as ‘throwed off guard”. I am disgusted, angry and very very displeased with MONTGOMERY WARDS. I thought of this company as an Old School company. Seems it’s been around all my life. If I saw your name on a product from household items to tools to ANYTHING, I would’ve said Oh it’s good! Now, I have to ask who has taken over, have you merged with some liberal new world organization. Having DILDOS in your catalog IS NOT RIGHT!! Twist it turn it paint it all it another name but if that’s what you have to do to stay afloat. Well I’d rather sink. Have some self respect. Stand Alone but for the live of GOD and your children, grandchildren. STOP THIS FILTH AND VULGUR CRAP!! My lil granddaughter was looking thru YOUR catalog to find a new comforter. Guess what she found and said. LOOK AT THESE TOYS. I am so angry right now!!! You have not heard the last from me

My husband order a burgundy wing back chair from Montgomery wards. he received it on 02/07/2024. Never in a description, it said the pieces of the chair will come separately the top part of the chair arrived and the pieces which is the legs and parts is still in transit I've never heard of nothing like this in my life, I'm very disappointed (&) mad😡😡 and on top of that Montgomery Wards compensate me for my Big disappointment, buying they merchandise with a funky 10% off which is
$4.63 cent off of my order and the rest of my order coming next week sumtime This is a slap in my face(&) a insult. I needed this chair in my house 4 my Company coming too celebrating Mardi Gras in New Orleans 2024 at my house.this so messed up😭😭

I AM WRITING ANOTHER REVIEW. JUST PAID OFF MY $13.00 BALANCE . MONTGOMERY WARD IS A BIG JOKE. AVOID THIS PLACE AT ALL COSTS, EVEN THOUGH YOU CAN ORDER AND PAY EVERY MONTH, NOT WORTH IT.
I RETURNED AN AIR FRYER AND THE WARRANTY, WHICH CAME TO ABOUT $200 DOLLARS. I SPECIFICALLY STATED I WANTED A CHECK MAILED TO ME, I DID NOT WANT THAT AMOUNT APPLIED TO MY CREDIT WITH THEM. I HAVE BEEN TRYING TO GET MY MONEY BACK SINCE LAST YEAR, BUT TO NO AVAIL.
I GUESS I AM NOT GETTING MY MONEY BACK BUT THEY WERE VERY QUICK TO DELTE ALL OF MY IFORMATION AND MY ACCOUNT AS REQUESTED.
AGAIN, DO NOT ORDER ANYTHING FROM THIS COMPANY. MY AIR FRYER WAS NOT 1 YEAR OLD BEFORE IT BROKE

I awoke to an email saying my order had been placed, only thing is, I didn't order anything. I immediately called customer service stating I must have been hacked and was able to get the order cancelled prior to it shipping. But then it showed that it shipped anyways, I had reported it at fraud. As of now I am still showing that I owe the money, but they did fix it so noone else can do this to my account, they cancelled my credit that I had with them LOL.

I got the wrong item in the mail, and they tried to send me a shipping label four times and could not get it right. I called six times about this and they informed me a week ago they sent me a return shipping label and still have not got it in the mail. I will never order from them again. I would not give them one star unless I had too.

I have emailed and called Montgomery Wards many times to return a damaged recliner, they say they have sent the FedEx return label but I never haver received it. I have been dealing with this since the14th of December, I ready to sit the box and recliner outside under the gazebo. I need to make room for my new one. I will never order from this company again

I have tried to contact you to make a payment on time and All I get is automated response. Making my payment late. I'm sorry you can't get it right. But it's not my fault.

My order was supposed to be here today. Called customer service. I was told I cancelled my own order, so that's why it wasnt here! Then was told a couple items were not even available anymore. And the only way to receive my items before Christmas was to pay for expedited shipping! I told the representative they should be sending my order expedited for free after all this. I was told they won't do that. I told the representative to cancel my order. Talk about bad customer service! I would definitely not recommend this place.

They book is false it don't do noithing it said all is a lie they run your credit with out you telling them and did give them permission too Montgomery ward should no better been around for decades you not do that too people credit they tell you got order when you order from them they don't tell you got pay a down payement just running my credit they told me my order would be here in 7days now they are saying different all of this false and they no it it a shame that a bussiness been around that long and to get business running your credit false book they send in the mail is not true something need be did about this running people credit to get back in business that a disgrace too people then talk to you any kind way no good company too be with all lies false advertise shame on them don't buy from them they ruin your credit with lies not good company they are not what you want and others people I no feel same way false advertise

This company is horrible and try to put 30.00 for late charge. I called to complain got transferred 3 x . I had repeated the information. I updated my credit card number and the moron didn’t take the payment. Am very upset with this company

This company is horrible!!! When I placed my order, I was told that I needed to make a DOWNPAYMENT on my order, when I clicked on the option, it took the whole damn amount out ($344.99). When I finally got in touch with someone, it was like I was crossing the line because I got upset and I told them that the company was promoting false advertising and that I wanted to cancel my order and get a full refund. In the FAQ's, it explains the down payment requirement and that is TO PAY A PORTION of the order total. The second person I spoke to about it just took notes and transferred me to another department. Why in the hell do they hire people to just take notes? I get the next department and they had to put me on hold for about 10 minutes, just to come back and tell me that the credit was approved and my debit card was charged. I finally got my order canceled, so I thought, and was told that the order number was my confirmation number. I called back 2 days after that to check the status and my damn refund was never issued!!!!! There should be a negative rating you can put on these types of companies.