The staff were very helpful, ordered our water feature. Communications were great when it arrived. We had an LED light out. I phoned& a replacement was sent out. Great service. Thank you so much. 😊
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Lees wat reviewers zeggen
Purchased 2 replacement lights for my water feature which were difficult to find with the correct plug. Items were delivered promptly and well packaged. Delighted with service and will certainly use... Toon meer
This place is truly a hidden gem in Kent! It is beautifully laid out and packed with everything an aquatic enthusiast could wish for, complemented by a wonderful team of friendly, knowledgeabl... Toon meer
First time buyer and ordered a new fish tank which would be delivered in about 3 weeks by pallet delivery. Email received a couple of weeks later asking me to confirm if a suggested delivery date wo... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Water World is one of the UK’s leading aquatic and pet retailers, proudly serving customers since 1965. From aquariums and pond equipment to fish food, dog toys, and small animal care, we’re passionate about helping every customer create a happy, healthy environment for their pets. We combine decades of hands-on expertise with exceptional customer service, fast delivery, and quality products from trusted brands. Whether you’re a beginner setting up your first aquarium or a seasoned hobbyist, our friendly team is always here to offer advice and support. Shop with confidence at www.waterworlddirect.com — with free 60-day returns, next working day delivery on orders placed before 1 pm, and a team that truly cares about your pets and your pond.
Contactgegevens
Chester High Road, CH64 8TF, Burton, Verenigd Koninkrijk
- 0151 336 3616
- waterworlddirect.com
4,7
Uitstekend
177 reviews
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Prompt delivery and great value.Would…
Prompt delivery and great value.Would definitely use again.
10 juni 2025
Customer service was exemplary
Customer service was exemplary, from the time I placed the order to the time my pond was delivered.
28 mei 2025
Sealing clamp
Was the only company to have what I needed thank you,was expensive for what it was but needs must when you're stuck
15 mei 2025
By time you pay postage and customs it works out 3 times the price
Customs and postage too 3xpensive
14 mei 2025
Big Bear Breakfast at Water World
Called in to get some pond plants and decided to try the Big Bear cooked breakfast, so glad I did, the food was piping hot with fresh igredients, absolutely gorgeous, Staff are really attentive and the service is first class, the price was fair also. Will be calling again just for the breakfast.
20 mei 2025
Review zonder uitnodiging
Great service and very helpful…
Great service and very helpful information when on the phone
28 april 2025
Easy to order my item and it arrived on…
Easy to order my item and it arrived on time. Very happy!
21 april 2025
Paid extra for parcel to arrive on…
Paid extra for parcel to arrive on Saturday as advertised, it arrived Sunday
23 april 2025
Friendly and knowledgeable
Friendly, helpful, knowledgable staff made it so easy. Items arrived extremely swiftly in posh with everything packed well to prevent damage. Highly recommend this company
23 april 2025
Customer satisfied
My package arrived on time, well packed and easy to access. The water feature was undamaged and so easy to install in my garden. Wonderful to look at and delightful sound of waterfall. Highly recommend for even a small garden.
21 april 2025
it did the job
11 april 2025
Waterworld have been fantastic
Waterworld have been fantastic. I ordered a new UV filter housing as my original had failed. Initially the supplied part looked soiled, like it had been used before, so I pointed this out to Waterworld and they ordered me a new one...no quibble at all.
Brilliant service. The new filter housing is now installed and working perfectly. It would have justified 5stars if it wasn't for the fact that DPD delivery dropped the new UV filter housing over the fence, rather than leaving it in the porch as requested.
4 maart 2025
Ordered and delivered the next day
Ordered and delivered the next day. Convenient 1 hour slot for delivery.
13 maart 2025
The young man was very helpful also…
The young man was very helpful also very knowledgeable
11 maart 2025
Ordered a fish tank lid
Ordered a fish tank lid, DPD broke it on delivery, company immediately sent out a new one, arrived perfect. Would use again :)
5 maart 2025
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