Tried the services for a couple few weeks, after a very pushy sales person persuaded me. Prices were slightly cheaper with the promotion given, but we realized that the quantity was less and the p... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
The delivery service and products are fine, although there is not a huge choice and you have to be careful what you order as some items, like branded cereal, are much more expensive than the shops. W... Toon meer
Bedrijf heeft geantwoord
Ordering is easy and very flexible. Have had no issues at all with the delivery always there within the times they say on site. Customer service is helpul and very freindly. Overall an excellant exper... Toon meer
Exceptional service from this company. They have never missed a delivery and I have never been missing any items plus everything is always fresh. And the prices are better than my local shops and it... Toon meer
Bedrijfsgegevens
Over Watsons Pantry
Geschreven door het bedrijf
Watsons Pantry is here to power your morning cuppas, to make lunchbox-packing a little easier, and family breakfasts that bit smoother.
When you shop with us, you’ll enjoy BIG savings on all the basics your family loves for breakfast and beyond. You can count on us to keep your fridge stocked with fresh essentials in-between those big weekly shops.
We go the extra mile (literally!) to make sure your family gets exactly what they need, right on time. Our amazing value service lets you set up regular orders at a frequency that suits you, with delivery that’s always free.
Contactgegevens
Verenigd Koninkrijk
- 0800 008 6652
- customerservices@watsonspantry.co.uk
- watsonspantry.co.uk
3,3
Gemiddeld
162 reviews
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Great service
Great service. Glad they knocked on my door after being a bit sceptical about starting up
29 maart 2025
Review zonder uitnodiging
Clear info given
Remi explained clearly about deliveries and payments. He was very polite and cheerful.
26 maart 2025
Review zonder uitnodiging
Disgraceful
This company thinks it’s ok to be knocking on peoples doors at 8:30 at night. Utterly disgusting. I report to the police.
24 maart 2025
Review zonder uitnodiging
Antwoord van Watsons Pantry
Dear Rachel,
Thank you for bringing this matter to our attention. I sincerely apologize for the disturbance caused by our team knocking on doors at such a late hour. We take your feedback seriously and are committed to improving our practices.
We have sent you a separate email to gather more information so that we can assist you effectively. Your satisfaction is important to us, and we appreciate your patience as we work to resolve this issue.
If you have any further questions or concerns, please do not hesitate to reach out.
Thank you for your understanding.
Best regards,
Haris
Remi is the guy
Remi is the guy ! Great product and great salesman
24 maart 2025
Review zonder uitnodiging
Too late for knocking on doors
The sales team have knocked on our house 3 times today, after being told we weren’t interested this afternoon he came back this evening at 8.15pm.
It’s not acceptable to be knocking on doors so late and when I said I was eating tea and didn’t want to talk he carried on trying to speak to me and mumbled something when he left.
4 maart 2025
Review zonder uitnodiging
Antwoord van Watsons Pantry
Hi Leanne,
Thank you for sharing your feedback with us. I sincerely apologize for the inconvenience caused by our sales team’s repeated visits, especially at such a late hour.
We have sent you a private email to gather more information to ensure that we address this matter appropriately. Your feedback is invaluable in helping us improve our service.
If you have any further concerns or suggestions, please don’t hesitate to reach out. We appreciate your understanding and thank you for bringing this to our attention.
Best regards,
Haris
Great service...
Great service.... Saves me carrying these repeat purchases from the smkts
1 maart 2025
Review zonder uitnodiging
Great so far
Christian came to our door just over a week ago. He was polite and friendly, a very nice sales team member. I signed up after he told me about the good offers, I know I can get the milk cheaper but everything else is on par with most supermarkets. Had a few deliveries now and everything has been great so far. Great if I've forgotten something knowing I can get it for the weekend or beginning of the week.
28 februari 2025
Review zonder uitnodiging
Same bloke came to my door twice in the…
Same bloke came to my door twice in the same day. Once about 6pm and once at 7.45pm! Why are they knocking on doors so late??? And I have a sign on my door saying no cold callers which I pointed out the first time he came!!!
You've asked for more info and don't know how to reply. But basically my experience was what I've already said. They knocked on my door twice the same day,well evening. 7.45pm is way too late to be out cold calling. Not nice fo older people and people who live on their own. And i know they were knocking on doors later than that. And as I've already stated I have a 'no cold callers' sign on the door. Yes they apologised once I pointed it out but they dhouldnt be knocking in the first place..
24 februari 2025
Review zonder uitnodiging
Antwoord van Watsons Pantry
Dear Sue,
Thank you for bringing this to our attention. We sincerely apologize for the inconvenience caused by the repeated visits and for not respecting your "no cold callers" sign. Your feedback is important to us, and we want to ensure that this does not happen again.
To help us address this issue effectively, we kindly ask you to respond to our request for more information. This will allow us to investigate the matter further and take appropriate action. We appreciate your understanding and cooperation, and we are committed to improving our practices based on your feedback. Thank you for your patience.
Best Regards,
Wajahat Abbasi
Came to my door 3 times in 7 hours!
Came to my door 3 times in one day, 11am, 3 and 7pm said over doorbell I wasn't interested the first time but same bloke came back twice more!
18 februari 2025
Review zonder uitnodiging
Antwoord van Watsons Pantry
Good Morning,
We are very sorry to hear this was your experience with one of our canvassers. We will escalate this to our canvassing team to ensure they do not continue to do this - to help us identify the canvasser, please respond to our request for information.
Kind regards,
Steph @ Watsons Pantry
Vlad was very friendly
Vlad was very friendly, helpful and professional
14 februari 2025
Review zonder uitnodiging
Company is a scam
Company is a scam. You cannot contact them. Made an order with a very nice guy, who installed the app on my phone but nothing arrived but money gone. Be careful people..
14 februari 2025
Review zonder uitnodiging
Antwoord van Watsons Pantry
Dear Mr Edwards
We are really sorry for the experience you have had with us, we'd really like to investigate this and resolve for you.
Please can you respond to our request for information so that we can locate your account.
Kind Regards
Customer Services
Misleading sales pitch.
Vald seemed a super nice guy. Snazzy suit. Sold me on Watsons home deliveries. Looking forward to my first order.
UPDATE a lot of things Vlad told me turned out to not be true so I’ve cancelled my membership. He told me that Watson’s pay farmers six times more than supermarkets. This isn’t true.
13 februari 2025
Review zonder uitnodiging
Antwoord van Watsons Pantry
Good afternoon,
We are very sorry to hear this. We will contact you directly to understand what else you were told so we can investigate further.
Kind regards,
Steph @ Watsons Pantry
Jibreal was lovely
Jibreal was lovely. A really pleasant guy and a pleasure to chat to. Talked about the products with passion over supporting local farmers
11 februari 2025
Review zonder uitnodiging
Jibreal was extremely jolly and…
Jibreal was extremely jolly and friendly. He thoroughly explained about watsonspantry and the benefits of it. He guided me through the webpage with ease. It was a lovely to make conversation with him!
10 februari 2025
Review zonder uitnodiging
Jibreal is a great asset to your…
Jibreal is a great asset to your company he was really helpful and attentive. Thank you so much.
10 februari 2025
Review zonder uitnodiging
Jibreal was amazing in advertising…
Jibreal was amazing in advertising their products, appears genuine, authentic and polite. Very professional, looking foreward to my first order with Watson pantry. Let's support our farmers who work so hard and they are not rewarded enough.
10 februari 2025
Review zonder uitnodiging
Jibreal how happy i was he came to my…
Jibreal how happy i was he came to my door very friendly and happy very good with what he was saying definitely made it easy to order thanks 😊
10 februari 2025
Review zonder uitnodiging
Antwoord van Watsons Pantry
Hi Kerry,
Thank you so much for your 5-star review! We're thrilled to hear that Jibreal provided excellent service. We’ll be sure to pass along your kind words to them.
We appreciate your feedback and look forward to serving you again soon!
Best regards,
Haris
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