The service i received was excellent. Ive never had a phone stolen or lost before but the lady (Michelle) who was dealing with my case was very helpful , she fully explained in detail what was requir... Toon meer
Bedrijf heeft geantwoord
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I meant to cancel my policy a few days before my phone broke. Im so glad I hadn't got around to it. Very quick responses to queries. Quick insurance claim assessment item fixed and returned quickly. C... Toon meer
Bedrijf heeft geantwoord
Five stars for 5 key unrequested needs in order to complete order ⭐️keeping it simple, reading is a skill but to keep focus requires good words,simple explanation & no questions ⭐️3month free was a... Toon meer
Bedrijf heeft geantwoord
It's poor service compare to other providers. you need to arrange shipment (including packaging and payment) yourself. other then address nothing is provided. Phone then will be repaired and sent back... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We are a UK based, British owned company, established in 1993. Our team has a combined experience of over 200 years. We provide support for UK gadget retailers who also sell insurance to their customers. Talk to us for insurance on all things tech.
We protect gadgets
Geschreven door het bedrijf
- from accidental damage and theft.
- Many of our policies are sold by our retail partners. Did you know you can add your other devices, such as phones used by your family, with us as well? Just give us a call (01256 471387) and we'll provide the details, or visit our website at https://wcsinsurance.co.uk/contact-us
We promise
to settle all valid insurance claims with care.
We believe that if the worst happens and you have a valid claim against our insurance policies then we should settle your claim with the minimum of fuss and as fast as possible.
We take the quality of repairs to your equipment seriously, using only the best parts, and if we can't repair your equipment or it has been stolen, then we should replace it quickly, too.
Contactgegevens
6 Faraday Office Park, Rankine Road, RG24 8QB, Basingstoke, Verenigd Koninkrijk
- 01256 471387
- admin@wcsinsurance.co.uk
- wcsinsurance.co.uk
4,4
Uitstekend
444 reviews
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Antwoord van Warranty & Creditor Services
Thank you for taking the time to write a review Neil, we are glad you found it good value
Michelle handled my claim with utmost…
Michelle handled my claim with utmost respect. From the beginning to the end of the process was incredible. I was a victim of pick pocket and when I reported it, they sent me the forms to fill. The whole process took about two weeks and they sent me a new handset after providing all the needed documents.
Thank you Michelle for your assistance. I really appreciate it.
4 augustus 2025
Antwoord van Warranty & Creditor Services
Thank you Mrs Sarpong for taking the time to write a review, we are delighted that you were so pleased with the service you received from Michelle. We always strive to provide the best customer service.
Great service
Great service, had a few claims now and paid out every time, very efficient and friendly service from amy
25 juli 2025
Antwoord van Warranty & Creditor Services
Thank you for your positive review, we are delighted you are so pleased with our customer service.
Antwoord van Warranty & Creditor Services
Thank you for taking the time to write a review, we do appreciate it
Went through everything I needed to…
Went through everything I needed to know. Very polite. Would highly recommend.
21 juli 2025
Antwoord van Warranty & Creditor Services
Thank you Emma for your positive review, we are delighted you are so pleased with our service.
Antwoord van Warranty & Creditor Services
Thank you for your review, it is appreciated.
The process was quick and easy
25 juli 2025
Antwoord van Warranty & Creditor Services
Thank you for taking the time to write a review Daniel, we appreciate it.
I can happily say the service is…
I can happily say the service is fantastic.and also the customer service team go above and beyond a real great network provider... would highly recommend 🙂🙏
18 juli 2025
Antwoord van Warranty & Creditor Services
Thank you for your positive review we are pleased our customer service met and exceeded your expectations
The company is efficient
The company is experience, well explained customer service, calm helpful, different options was offered to me. They are efficient and flexible in there decision making
16 juli 2025
Antwoord van Warranty & Creditor Services
Thank you for taking the time to review us Ronke, we are delighted you are so pleased with our customer service.
Antwoord van Warranty & Creditor Services
Thank you so much for your positive review, we do appreciate it.
Reliable service
Very grateful, and happy with all the service from communications to the repair time and quality 🙌. Thank you.
22 juli 2025
Antwoord van Warranty & Creditor Services
Thank you for your positive review, we are delighted you are so pleased with our service.
Great service cheap but my tech is…
Great service cheap but my tech is covered so I’m very happy
18 juli 2025
Antwoord van Warranty & Creditor Services
Thank you for taking the time to review us Anthony, we do appreciate it.
Antwoord van Warranty & Creditor Services
Thank you for your kind review, we are pleased the mobile phone insurance we provide is just what you needed.
Antwoord van Warranty & Creditor Services
Thank you for taking the time to review us
out of permission
7 mei 2025
Antwoord van Warranty & Creditor Services
Thank you for your review, we are not certain why you have provided us with one star, as we were notified to cancel your policy after your handset was returned to the supplier, which was completed immediately and there was no cost to yourself.
Great service
2 juli 2025
Antwoord van Warranty & Creditor Services
Thank you Pauline for taking the time to write a review we do appreciate it.
Antwoord van Warranty & Creditor Services
Thank you for your review, we are pleased you feel it is value for money.
Good customer service and decent price…
Good customer service and decent price for mobile phone insurance.
12 juni 2025
Antwoord van Warranty & Creditor Services
Thank you for your review, we are pleased you are satisfied with our customer service and value for money
Antwoord van Warranty & Creditor Services
Thank you for taking the time to write a review, we do appreciate it.
I have a phone insurance set up with…
I have a phone insurance set up with WCS for my samsung galaxy Z fold 4, and it recently developed a screen problem. I reached out to WCS for a fix and they immediatley processed my claim. From the moment when I first reported it, until when the phone was fixed, they were really helpful with resolving my query. The agent; Michelle who handled my claim was very polite and professional. I was told it could take 7-10 working days, but they fixed the fault under 5 days and I was impressed. This is what I term underpromising but over delivering. Thank you WCS, I would recommend
3 juli 2025
Antwoord van Warranty & Creditor Services
Thank you for your kind review, we are delighted you were so pleased with the service.
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