bound Reviews 

1.444
•
TrustScore 4.5 uit 5

4,4

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Vicious data rapists. Hacked my details from some online server in the store and started sending emails before I gave my consent. I ignored emails asking me to join their club, they joined me anyway,... Toon meer

Beoordeeld met 5 van de 5 sterren

Bound’s quality and design are great and very unique. Early this year I bought my husband’s birthday gift here and there was an issue where the shipping company mislabeled the box and sent me a packag... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have been a regular customer at Bound for a few years now, the quality of the clothing is excellent and priced very reasonably. I recently made an order to deliver at the wrong house, the team wer... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Had a slight issue with my order but it was quickly resolved by the customer service team at bound, which was great. The SAN PAOLO NAPOLI KNITTED FOOTBALL SHIRT in medium was a huge hit with my boyfri... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Herenmode
  2. ook in
  3. Kledingwinkel

Geschreven door het bedrijf

bound - original contemporary wear.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 45% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

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4,4

Alle reviews

(1.444)

439 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Brilliant brand, brilliant service

BIG fan of Bound. The style is really cool and the clothes fit great. Also, the customer service is top class! Thoroughly recommend.

8 juni 2026
Review zonder uitnodiging
Logo bound

Antwoord van bound

Thank you very much for taking the time to leave us such a great review!

Team bound

Beoordeeld met 5 van de 5 sterren

Great brand, great customer service!

Unreal choice of clothes, really cool and different from a lot of options in mainstream shops for men. Great service too, quick replies and help with my order when I needed it. Recommend shopping here highly.

8 juni 2026
Review zonder uitnodiging
Logo bound

Antwoord van bound

Thank you very much for taking the time to leave us such a great review!

Team bound

Beoordeeld met 1 van de 5 sterren

Bound versucht mit allerlei Winkelzügen…

Bound versucht mit allerlei Winkelzügen die Erstattung bei einer Warenrücksendung zu vermeiden.
Das ist ein extrem kundenunfreundliches Verhalten am Rande der Legalität.
Ich werde hier nie wieder einkaufen und kann jedem nur raten die Finger von dieser Firma zu lassen.

Bound tries, through all sorts of maneuvers and technicalities, to avoid issuing a refund for a returned item.

This is extremely customer-unfriendly behavior that borders on illegality.

I will never shop here again and can only advise everyone to stay away from this company.

8 juni 2026
Review zonder uitnodiging
Logo bound

Antwoord van bound

Hi Mario,

We're sorry to hear that you're disappointed with your experience.

Our records show that the delivery was refused and the parcel is currently being returned to us by the courier. At this time, we have not yet received the parcel back at our warehouse, so unfortunately we are unable to process a refund until the parcel has been delivered to us.

As soon as the returned parcel is received and processed, we will issue your refund. Please be aware that return-to-sender shipments can sometimes take several weeks to make their way back to us, depending on the courier and customs processing.

We understand that this is frustrating and appreciate your patience while the return is in transit. If there are any updates from the courier, we will be happy to share them with you.

Kind regards,

The Bound Team

Beoordeeld met 5 van de 5 sterren

Great customer service!

Great customer service!

7 juni 2026
Review zonder uitnodiging
Logo bound

Antwoord van bound

Thank you very much for taking the time to leave us such a great review!

Team bound

Beoordeeld met 5 van de 5 sterren

High quality clothes

High quality clothes. Jack in customer service was very accommodating with a late return

3 juni 2026
Review zonder uitnodiging
Logo bound

Antwoord van bound

Thank you very much for taking the time to leave us such a great review!

Team bound

Beoordeeld met 5 van de 5 sterren

Consistently great quality clothing and…

Consistently great quality clothing and customer service. I am a repeat customer with genuine trust and belief in this independent business. A gem of a brand in this day and age, highly recommend.

3 juni 2026
Review zonder uitnodiging
Logo bound

Antwoord van bound

Thank you very much for taking the time to leave us such a great review!

Team bound

Beoordeeld met 4 van de 5 sterren

Great clothes, sizing and refunds policy can be tricky

Got a couple of really good items from here (shirt and sweater)! Definitely high quality stuff.

Only slight negative is slightly inconsistent sizing - a large shirt fitted well, but another medium sweater I tried was too big. Means you need to order multiple sizes, which can be an issue if items bought were in the sale as they’ll only offer store credit. Hopefully no longer an issue when the store opens and can try bits on instead :)

1 maart 2026
Review zonder uitnodiging
Logo bound

Antwoord van bound

Thank you for taking the time to leave us a review!

Really happy to hear you love our items and the quality, but sorry to hear that you find our sizing inconsistent - this is feedback we will take on!

Team bound.

Beoordeeld met 5 van de 5 sterren

Love the clothes

Love the clothes and great customer service when I needed to change my order

2 juni 2026
Review zonder uitnodiging
Logo bound

Antwoord van bound

Thank you very much for taking the time to leave us such a great review!

Team bound

Beoordeeld met 5 van de 5 sterren

I purchased a couple of sale items to…

I purchased a couple of sale items to try on for best fit. The quality of all products was fantastic. I had not paid enough attention to the refund/ exchange policy. The team were incredible understanding and generous with their solution. Friendly and quick customer service!

3 juni 2026
Review zonder uitnodiging
Logo bound

Antwoord van bound

Thank you very much for taking the time to leave us such a great review!

Team bound

Beoordeeld met 5 van de 5 sterren

Excellent experience

Excellent experience from start to finish.

The products are fantastic: high-quality, well-made, and exactly as described on the website. The fit is spot on, the materials feel premium, and the overall look is even better in person.

I also want to highlight the customer service, which was outstanding. They were very responsive, helpful, and professional throughout the entire process. An issue with my order was handled quickly and efficiently, and communication was excellent from beginning to end.

It's refreshing to deal with a brand that genuinely cares about its customers. I would definitely recommend them and will happily order again in the future.

2 juni 2026
Review zonder uitnodiging
Logo bound

Antwoord van bound

Thank you very much for taking the time to leave us such a great review!

Team bound

Beoordeeld met 5 van de 5 sterren

Ordered a pair of their relaxed…

Ordered a pair of their relaxed corduroy trousers. Absolutely love them. They fit brilliantly and are very soft and comfy. Needed to exchange for a smaller size and everything went smoothly and their customer service was very personable. Would totally recommend them :)

3 juni 2026
Review zonder uitnodiging
Logo bound

Antwoord van bound

Thank you very much for taking the time to leave us such a great review!

Team bound

Beoordeeld met 5 van de 5 sterren

Above and beyond

Amazing company with excellent quality products. Customer service is absolutely fantastic - going above and beyond for customers. Can’t thank the team enough!

3 juni 2026
Review zonder uitnodiging
Logo bound

Antwoord van bound

Thank you very much for taking the time to leave us such a great review!

Team bound

Beoordeeld met 5 van de 5 sterren

Perfect experience

Perfect experience! Good quality!

17 april 2026
Review zonder uitnodiging
Logo bound

Antwoord van bound

Thank you very much for taking the time to leave us such a great review!

Team bound

Beoordeeld met 5 van de 5 sterren

Really great customer service

Really great customer service - I got the address wrong in my order, got in contact with the team and it was all sorted within 12-hours. Class!

3 juni 2026
Review zonder uitnodiging
Logo bound

Antwoord van bound

Thank you very much for taking the time to leave us such a great review!

Team bound

Beoordeeld met 5 van de 5 sterren

Mint.

Mint.
Just bought from here and the quality of the material is great value for money.
I have recommended this brand to close friends hoping for every hit of success for the owner.

2 juni 2026
Review zonder uitnodiging
Logo bound

Antwoord van bound

Thank you very much for taking the time to leave us such a great review!

Team bound

Beoordeeld met 5 van de 5 sterren

Thank you for the great service

Thank you for the great service! Really happy with the communication. Thanks We Are Bound!!

1 juni 2026
Review zonder uitnodiging
Logo bound

Antwoord van bound

Thank you very much for taking the time to leave us such a great review!

Team bound

Beoordeeld met 5 van de 5 sterren

Great brand

Great brand, ordered the new cropped gingham shirt. Excellent quality and perfect fit.

I ordered 2 sizes of this, and their customer service has been second to none on the return of one of my items. Highly recommend !

29 mei 2026
Review zonder uitnodiging
Logo bound

Antwoord van bound

Thank you very much for taking the time to leave us such a great review!

Team bound

Beoordeeld met 5 van de 5 sterren

Great service

Great service, very quick and efficient. really like the jumper i bought

29 mei 2026
Review zonder uitnodiging
Logo bound

Antwoord van bound

Thank you very much for taking the time to leave us such a great review!

Team bound

Beoordeeld met 5 van de 5 sterren

You’re Bound to love them!

Three of my favourite items to wear are from Bound. The quality and craftsmanship of their clothing speak for themselves. Unfortunately, I recently experienced my first hiccup with an order, but the customer service team resolved it quickly and honoured my request without issue. No complaints at all - highly recommend.

28 mei 2026
Review zonder uitnodiging
Logo bound

Antwoord van bound

Thank you very much for taking the time to leave us such a great review!

Team bound

Beoordeeld met 5 van de 5 sterren

Amazing quality

Clothing was really nice quality. All the fabrics have a decent weight and comfort to them. Sizing mostly came up big on what I ordered, but in a relaxed fit.

14 mei 2026
Review zonder uitnodiging
Logo bound

Antwoord van bound

Thank you so much for your kind 5-star review! We really appreciate your support and are glad to hear you’re happy with your order.

It means a lot to us to know you had a great experience, and we look forward to seeing you again soon.

Team bound

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