Webuyanyhouse.co.uk Reviews 

737
•
TrustScore 4.5 uit 5

4,3

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I was in the area for a house viewing and called House Sales Direct, I got through to Millie and honestly she was a diamond, so lovely and professional! She quickly sorted me out a viewing for a prope... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Aaron Doyle was keen to learn about by situation to explain things clearly. The onboarding process was slick with Aaron demonstrating patience in what is a difficult decision to sell.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Had an amazing experience with Webuyanyhouse.co.uk and especially Dom Hindmarch. He was open and honest, clean and concise and explained the process throughout. Could not have asked for more. Would th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Seller beware. Too many red flags for us to progress. They won’t offer you an actual sales price, just a valuation range, at well below market, despite a visit from the surveyor. They then... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Makelaardij

Geschreven door het bedrijf

At We Buy Any House, we’re committed to keeping things simple. We make selling homes as fast and hassle-free as possible. No hidden costs, obligations or last-minute renegotiation's in prices. You can view all of our We Buy Any House reviews here.

We Buy Any House: the nation's trusted home buyer

Geschreven door het bedrijf

We honour our commitments
We act responsibly and in good faith, always aiming to do the right thing.
We build respectful relationships
We understand that all strong relationships are built on mutual respect, so we consider the impact of our decisions on others.
We go the extra mile
We get the job done, with an efficient, uncompromising commitment to our work.
We keep it clear and simple
We keep things simple and efficient, always looking to simplify and improve our service.

Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

737 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 90% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,3

Alle reviews

(737)

120 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Joe was really attentive

23 oktober 2025
Review zonder uitnodiging
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Hi Noah,

Thank you for sharing your review with us!

I'm very happy to hear you had a great experience with Joe, and I will pass on your feedback.

Many Thanks,
Chloe
Customer Service Manager

Beoordeeld met 5 van de 5 sterren

Dawn was really helpful and provided…

Dawn was really helpful and provided impartial advice. I was offered one offer for a really quick sale sacrificing equity and a second opinion with a three month turnaround and less equity sacrifice.

17 oktober 2025
Review zonder uitnodiging
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Hi Chris,

Thank you for sharing your review with us!

I'm very happy to hear you had a great experience with Dawn, and I will pass on your feedback.

Many Thanks,
Chloe
Customer Service Manager

Beoordeeld met 5 van de 5 sterren

Dawn was excellent.

Dawn was excellent.
Clear, professional and transparent

10 oktober 2025
Review zonder uitnodiging
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Antwoord van Webuyanyhouse.co.uk

Hi Stephanie,

Thank you for sharing your review with us!

I'm very happy to hear you had a great experience with Dawn, and I will pass on your feedback.

Many Thanks,
Chloe
Customer Service Manager

Beoordeeld met 5 van de 5 sterren

Dawn was honest and upfront honest and…

Dawn was honest and upfront honest and was transparent from the start. Thank you dawn you really helped me.

25 september 2025
Review zonder uitnodiging
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Hi Mahbub,

Thank you for sharing your review with us!

I'm very happy to hear you had a great experience with Dawn, and I will pass on your feedback.

Many Thanks,
Chloe
Customer Service Manager

Beoordeeld met 5 van de 5 sterren

Professional, friendly advice with no pressure

I inherited my father’s house after he passed away last year. After almost a year on the market without a sale and all the associated costs related to the property, I decided to contact We Buy Any House. I really wasn’t sure what to expect but the service I received was fantastic and I wouldn’t hesitate to recommend it. I spoke with Dawn Oakley, who gave friendly, professional advice and was genuinely a pleasure to deal with from start to finish. She offered several clear options based on my situation, and there was no sales pressure whatsoever. I had every intention of taking up their sales service offer, but at the last minute our situation changed when a buyer contacted us through the estate agent. We are currently waiting on an offer, but if it falls through I’ll definitely make contact with again. Thank you Dawn!

25 september 2025
Review zonder uitnodiging
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Hi John,

Thank you for sharing your review with us!

I'm very happy to hear you had a great experience with Dawn, and I will pass on your feedback.

Many Thanks,
Chloe
Customer Service Manager

Beoordeeld met 4 van de 5 sterren

Had a call from a lovely fella Don…

Had a call from a lovely fella Dom Hindmarch, he explained everything very well.
Unfortunately this isn’t for me but thank you for trying.
Toni.

19 september 2025
Review zonder uitnodiging
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Hi Toni,

Thank you for sharing your review with us!

I'm very happy to hear you had a great experience with Dom, and I will pass on your feedback.

Many Thanks,
Chloe
Customer Service Manager

Beoordeeld met 5 van de 5 sterren

Very friendly and informative

My point of contact was Nimat, she was very friendly and thorough and explained all our options very carefully.

Would definitely recommend their services, even if it just an insight into different avenues you can explore.

11 september 2025
Review zonder uitnodiging
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Hi Mo,

Thank you for sharing your review with us!

I'm very happy to hear you had a great experience with Nimat, and I will pass on your feedback.

Many Thanks,
Chloe
Customer Service Manager

Beoordeeld met 5 van de 5 sterren

Pleasant experience dealing with Nimat

I spoke with Nimat today and I found her very pleasant to speak to and very knowledgeable. She talked me through the various options available for selling my house and presented the facts clearly. I didnt feel pressured at all and I would recommend We Buy Any House based on my experience

17 september 2025
Review zonder uitnodiging
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Hi Woody,

Thank you for sharing your review with us!

I'm very happy to hear you had a great experience with Nimatt, and I will pass on your feedback.

Many Thanks,
Chloe
Customer Service Manager

Beoordeeld met 5 van de 5 sterren

Great company to deal with.

I have been dealing with Aaron who had made this journey easy. We were very nervous about going to a company to buy our house, but Aaron has made the process easy, informative, patient and calmed our nerves. We spoke to other companies who we didn’t find as helpful, calming or as informative.
Would recommend this company.

12 september 2025
Review zonder uitnodiging
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Hi hazel,

Thank you for sharing your review with us!

I'm very happy to hear you had a great experience with Aaron, and I will pass on your feedback.

Many Thanks,
Chloe
Customer Service Manager

Beoordeeld met 3 van de 5 sterren

Helpful and friendly service, just read the small print!

Dom was very helpful and friendly throughout, very punctual and reliable in making the telephone appointments.

In terms of the process, the initial offer we received for our property was far too low and we proceeded to look at alternative options for the sale via a third party. The terms and conditions of this process are different than those explained up front when first enquiring, so I would recommend that you ask for a copy before signing to make sure it is for you. There was some pressure to sign quickly which we were uncomfortable with and asked for more time to fully review the contract.

We decided not to sell through webuyanyhouse in the end but are glad we explored the option.

5 september 2025
Review zonder uitnodiging
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Hi Alex,

Thank you for sharing your review with us!

I'm very happy to hear you had a great experience with Dom, and I will pass on your feedback.

Many Thanks,
Chloe
Customer Service Manager

Beoordeeld met 5 van de 5 sterren

Easy communication

Easy communication, meetings set up using automatic reminders, quick to respond. they didn’t offer the price for my apartment that made financial sense to me- so I won’t be proceeding but they were overall helpful and efficient.

2 september 2025
Review zonder uitnodiging
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Hi,

Thank you for sharing your 5 star review with us!

I'm delighted to hear you had a great experience and I will pass along on your positive feedback.

Many Thanks,
Chloe
Customer Service Manager

Beoordeeld met 5 van de 5 sterren

Adam has been exceptional from the…

Adam has been exceptional from the start understood the need and help this to be met. Kept in touch through process and on the sidelines every step of the way. Be an Adam 💥🔥

29 augustus 2025
Review zonder uitnodiging
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Hi Tim,

Thank you for sharing your review with us!

I'm very happy to hear you had a great experience with Adam, and I will pass on your feedback.

Many Thanks,
Chloe
Customer Service Manager

Beoordeeld met 5 van de 5 sterren

Quick solutions to fast property sales

They do what it says on the tin i.e. provide a quick set of options and valuations for selling a house quickly. I cannot comment on how they deliver their proposed solutions as I am still deciding what to do.

27 augustus 2025
Review zonder uitnodiging
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Hi Clifford,

Thank you for sharing your review with us!

I'm delighted to hear you had a great experience and I will pass along on your positive feedback.

Many Thanks,
Chloe
Customer Service Manager

Beoordeeld met 5 van de 5 sterren

The lady I spoke with was kind and…

The lady I spoke with was kind and answered all my questions. She took her time to explain everything to me. I strongly recommend

23 augustus 2025
Review zonder uitnodiging
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Hi,

Thank you for sharing your review with us!

I'm delighted to hear you had a great experience and I will pass along on your positive feedback.

Many Thanks,
Chloe
Customer Service Manager

Beoordeeld met 5 van de 5 sterren

Outstanding support offered in a very…

Outstanding support offered in a very difficult situation. In particular, Albie Spicer was brilliant, offering friendly and concise options and clarity in a difficult time.

15 augustus 2025
Review zonder uitnodiging
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Hi Leighton,

Thank you for sharing your review with us!

I'm very happy to hear you had a great experience with Albie, and I will pass on your feedback.

Many Thanks,
Chloe
Customer Service Manager

Beoordeeld met 5 van de 5 sterren

Professional and courteous unbiased advice

Dealt with Nimat Butt and she was amazing, she offered a real customer centric experience, friendly and professional. We need more people like that. She worked through my case and I appreciated that she had my best interest at heart, not a pushy sale or cut-throat, deal-oriented service. Thank you!

15 augustus 2025
Review zonder uitnodiging
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Hi,

Thank you for sharing your review with us!

I'm very happy to hear you had a great experience with Nimat, and I will pass on your feedback.

Many Thanks,
Chloe
Customer Service Manager

Beoordeeld met 1 van de 5 sterren

Response to feedback from House Sales Direct/webuyanyhouse.co.uk

This is in response to the feedback received on my previous review.

The company says: "our records show that we had a buyer secured and ready to purchase your property, but unfortunately, there was an unexpected delay in completion. We understand that during this time you accepted a higher offer from a private buyer."

This is only partially true. We said that we had received an offer from elsewhere and that if their buyer could not complete within a reasonable timeframe, we would have to withdraw from the contract and accept the other offer. We had already been waiting something like four months for their buyer to finalize the sale. We were, and are, perfectly happy to pay the £999 exit fee to which we had agreed if we pulled out.

They then say "the finance manager offered times for your solicitor to speak with them, but due to scheduling challenges, both parties agreed to continue via email to avoid further delays." This is a blatant lie. Our solicitor *begged* for a phone conversation but was told by the company's representative that she had nothing to say that hadn't already been said via email. I have copies of this correspondence should my word be doubted.

This feedback does not address the potentially illegal hold House Sales Direct have put on our property nor their demand that we pay them approx. £45,000 to remove it.

7 augustus 2025
Review zonder uitnodiging
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Hi Sally,

Thank you for taking the time to share your feedback.

I can confirm that our previous response, which I have attached below, is accurate in line with our records and the chain of correspondence between all parties.

"After reviewing your case, our records show that we had a buyer secured and ready to purchase your property, but unfortunately, there was an unexpected delay in completion. We understand that during this time you accepted a higher offer from a private buyer.

To ensure clarity and transparency throughout, our completions team proposed email communication so that all parties had a clear, written record. We also note that the finance manager offered times for your solicitor to speak with them, but due to scheduling challenges, both parties agreed to continue via email to avoid further delays."

Once again, we appreciate your feedback and the opportunity to address your concerns.

Many thanks,
Chloe
Customer Service Manager

Beoordeeld met 5 van de 5 sterren

Mr Albie Spicer

Mr Albie Spicer has been helping me with trying to sell our house. He has been clear from the start, very prompt on answering questions. Now that we are on the next stage, im very confident that the house will be sold very quickly.

14 augustus 2025
Review zonder uitnodiging
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Hi Rusiate,

Thank you for sharing your review with us!

I'm very happy to hear you had a great experience with Albie, and I will pass on your feedback.

Many Thanks,
Chloe
Customer Service Manager

Beoordeeld met 3 van de 5 sterren

Hello!Talking with Mr Albie change my…

Hello!Talking with Mr Albie change my day, he give it to be the believe that in this planet there are and good people.

12 augustus 2025
Review zonder uitnodiging
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Hi Marian,

Thank you for sharing your review with us!

I'm very happy to hear you had a great experience with Albie, and I will pass on your feedback.

Many Thanks,
Chloe
Customer Service Manager

Beoordeeld met 5 van de 5 sterren

Friendly and clear

I spoke to anand yesterday he was clear with the info I had given and clear about our offer,it was low and we declined but all in all a great service and he is a credit to your team.

7 augustus 2025
Review zonder uitnodiging
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Antwoord van Webuyanyhouse.co.uk

Hi Jason,

Thank you for sharing your 5 star review with us!

I'm delighted to hear you had a great experience and I will pass along on your positive feedback.

Many Thanks,
Chloe
Customer Service Manager

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