Delivery was fast, gave me the option off where to leave eg. Safe place, porch ect. Was delivered within the time slot. Wall paper matches perfectly all on all brilliant service.
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I was looking for some curver baskets to match the ones I bought last year, which seem to be out of stock everywhere. I got an email, we’ve got your order, then another to tell me they were waiting... Toon meer
Bedrijf heeft geantwoord
Could not fulfill the order, took too long to arrive (over a week) Said it would arrive Friday but did not arrive till Monday Product was ok, however I also ordered the some from Amazon and they wh... Toon meer
Bedrijf heeft geantwoord
Due to an website issue I was unable to place an order so I called direct and got through to Jack. Jack was able to recreate the error which could not be fixed quickly so he took my order over the pho... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Shopping online at West End DIY is straightforward and user-friendly. The site offers a wide range of products including wallpaper, paint, tools, homeware, and garden supplies, all neatly organized by category. You can filter by brand, colour, or style to find exactly what you need, and there are monthly online-only offers such as free delivery on orders over £75. Product pages clearly show details like availability and delivery options, and checkout is simple with transparent costs. Customer reviews highlight fast delivery, secure packaging, and responsive support if any issues arise. Overall, it’s a reliable, family-run DIY retailer offering a convenient online shopping experience with great customer service.
Contactgegevens
13 Saint James Road, NN18 8AL, Corby, Verenigd Koninkrijk
- 01536205105
- westenddiy@hotmail.com
- westenddiy.co.uk
4,6
Uitstekend
216 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
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Super fast and efficient service
Super fast and efficient service and item packaged extremely well.
2 december 2025
Antwoord van West End Diy
Thank you for your review, it is much appreciated!
West End DIY offer a huge range
West End DIY offer a huge range of every day items that you need, or didn’t know you needed. It’s my go to place for the everyday diy items, but also for specialist or routine cleaning materials. Great for everything for maintaining a home. And they have a wonderful paint section too.
And the staff are always knowledgeable and friendly. A great asset to the area
1 november 2025
Review zonder uitnodiging
Antwoord van West End Diy
Thank you for your detailed and complimentary review, it is very much appreciated and we hope to see you again with us soon!
Antwoord van West End Diy
Thank you very much for your complimentary review!
Easy transaction from start to finish … Happy customer 😀
Easy transaction from start to finish no problems
30 november 2025
Antwoord van West End Diy
Thank you for your kind review! Glad we can keep you happy.
Very helpful staff
Very pleasant chap on the phone helped us identify the paper we needed and phoned other branches to collect in rolls as it is now discontinued, he got back to us very quickly with the news that he had located 6 rolls and they were purchased and delivered efficiently.
27 november 2025
Antwoord van West End Diy
Thank you very much for your kind review! Glad we could help source the wallpaper you were looking for and that they were delivered in a timely manner! We hope to see you again in the future.
Antwoord van West End Diy
Thank you for your kind review, we hope to see you shopping with us again sometime in the future!
Great service
Great service. A little expensive on the delivery charge. Happy with my 2 products I received
20 november 2025
Antwoord van West End Diy
Thank you for your review and I'm glad you are happy with the products you have received!
Antwoord van West End Diy
Sorry to hear about this mistake that happened during the packing process. I can confirm I have reached out to the customer and we have got this issue quickly resolved!
Excellent service. Delivered on time. Good communication and updates.
Excellent service. Great product. Delivered very quickly
19 november 2025
Antwoord van West End Diy
Thank you for your review! It is much appreciated!
Great service, fast delivery
Easy selection and smooth ordering process.
Very efficient delivery service.would definitely used company again.
18 november 2025
Antwoord van West End Diy
Thank you very much for your complementary review! It is very much appreciated and we look forward to seeing you shop with us again!
Great customer service
I ordered a couple of items from here but didn’t receive them. They let me know there was a problem with the manufacturer/supplier and that it would be 3 weeks before I would get it but said if that wasn’t suitable they would refund my money which I did. The refund was done in the next couple of days.
24 november 2025
Antwoord van West End Diy
Thank you very much for your kind review!
Excellent service
Due to an website issue I was unable to place an order so I called direct and got through to Jack. Jack was able to recreate the error which could not be fixed quickly so he took my order over the phone, keeping in touch with me when product had arrived and dispatched. Excellent service and communication, thank you Jack.
24 november 2025
Review zonder uitnodiging
Antwoord van West End Diy
Thank you for your kind review Cliff! It is much appreciated and we hope to see you again sometime in the future.
Damaged pots
Just to let you know the order was left on the doorstep after delivery on Saturday, we were away for the weekend and did not get back to Monday. The courier did not allow any options to leave with a neighbour or leave in a safe place.
However on opening the package I found that both of the pots of paint where split on the bottom (have photo’s), it was fortunate that the pots were well wrapped up by yourselves, otherwise the box would be full of paint. I have turned them upside down and taped the bottom to create an air tight seal, before I use them next week. I can only assume that the courier had either dropped the box or put something heavy on them, I did notice that the inside of box on the bottom showed two rings of the paint pots were, this was despite the bubble wrap.
I wrote to you on 18th November but still have not received a reply.
13 november 2025
Antwoord van West End Diy
We are sorry to hear about this, we have contacted you through email regarding this issue. Hopefully we get can this resolved for you.
Antwoord van West End Diy
Many thanks for your complimentary review, it is much appreciated and we hope to see you with us again in the future!
fast delivery
fast delivery, well packaged, sourced a product I couldn't find anywhere , great service
18 november 2025
Antwoord van West End Diy
Thank you for your kind review, we hope to see you shopping with us again!
sample
I only ordered a wallpaper sample to check with my colour scheme
very quick response
thank you
19 november 2025
Antwoord van West End Diy
Many thanks for your review, we hope to see you again in the future!
Good company to deal with.
Placed the order and kept up to date of the order status which is great. Good price too for the wallpaper. Well packaged and arrived quickly.
8 november 2025
Antwoord van West End Diy
Many thanks for your review Margaret. We hope to see you shopping with us again in the future!
Ordering was easy
Ordering was easy. Delivery was earlier than expected but was able to track the package. Very efficient. Would use this company again.
11 november 2025
Antwoord van West End Diy
Thank you very much for your kind review! We hope to see you shopping with us again!
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