Delivery was fast, gave me the option off where to leave eg. Safe place, porch ect. Was delivered within the time slot. Wall paper matches perfectly all on all brilliant service.
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I was looking for some curver baskets to match the ones I bought last year, which seem to be out of stock everywhere. I got an email, we’ve got your order, then another to tell me they were waiting... Toon meer
Bedrijf heeft geantwoord
Could not fulfill the order, took too long to arrive (over a week) Said it would arrive Friday but did not arrive till Monday Product was ok, however I also ordered the some from Amazon and they wh... Toon meer
Bedrijf heeft geantwoord
Due to an website issue I was unable to place an order so I called direct and got through to Jack. Jack was able to recreate the error which could not be fixed quickly so he took my order over the pho... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Shopping online at West End DIY is straightforward and user-friendly. The site offers a wide range of products including wallpaper, paint, tools, homeware, and garden supplies, all neatly organized by category. You can filter by brand, colour, or style to find exactly what you need, and there are monthly online-only offers such as free delivery on orders over £75. Product pages clearly show details like availability and delivery options, and checkout is simple with transparent costs. Customer reviews highlight fast delivery, secure packaging, and responsive support if any issues arise. Overall, it’s a reliable, family-run DIY retailer offering a convenient online shopping experience with great customer service.
Contactgegevens
13 Saint James Road, NN18 8AL, Corby, Verenigd Koninkrijk
- 01536205105
- westenddiy@hotmail.com
- westenddiy.co.uk
4,6
Uitstekend
216 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I have been very impressed with the…
I have been very impressed with the service. Cost and delivery great. Have been recommending, this company
16 maart 2026
Antwoord van West End Diy
Thank you for your kind review.
Glad to hear you are satisfied with our service, cost, delivery and also the recommendation of us!
We look forward to seeing you again in the future!
Garden paint
The company delivered the paint within two days of ordering
Excellent product and I have re ordered
Another time of garden paint
19 maart 2026
Antwoord van West End Diy
Thank you very much for your detailed and complimentary review.
We look forward to seeing you shopping with us again!
I was surprised that there was so…
I was surprised that there was so little choice for paste the wall not covering the ones that were available were budget papers.
I chose to have my parcel delivered to a drop off box it was rammed in squashed and dented.
5 maart 2026
Antwoord van West End Diy
Thank you for your review, apologies that you were not satisfied with our service and what we had to offer.
We will take this up with the courier company who had not handled your parcel with the upmost care.
Easy ordering but disappointed that the…
Easy ordering but disappointed that the part was not held in stock therefore longer delivery.
6 maart 2026
Antwoord van West End Diy
Thank you for your review, we do apologise.
The majority of our stock online does require to be ordered in via our wholesalers, which deliver to us every Monday, Wednesday and Friday, so we do apologise if there are any extra couple days delay to get your order in and dispatched.
Great choice, helpful staff.
The staff are really helpful and a great choice of wallpapers, the shade I wanted wasn't in store but the lady advised I check the website and it was there.
11 maart 2026
Antwoord van West End Diy
Thank you for your kind review, we are glad we could help finding your wallpaper!
Antwoord van West End Diy
Sincere apologies, by looking at the date you had reviewed, our phone lines were experiencing technical issues and were down for the majority of the day.
We couldn't take or receive any calls during this downtime so we do apologise for the inconvenience.
However, our email is somewhere where you will always get an instant reply in under 30 minutes, so if in future you cannot get through on our phone lines, please do pop us an email and we will get straight back to you.
Thank you for your review.
Excellent service
Excellent service. Very quick delivery and very well packaged. Will definitely use them again with an excellent price. Thank you
8 maart 2026
Antwoord van West End Diy
Thank you very much for your complimentary review! We look forward to seeing you shopping with us again.
Antwoord van West End Diy
Thank you for your complimentary review.
I was looking for some curver baskets…
I was looking for some curver baskets to match the ones I bought last year, which seem to be out of stock everywhere.
I got an email, we’ve got your order, then another to tell me they were waiting on stock, then another to say dispatched. The emails are cute they read like. Hey your order is now… DISPATCHED! Really excellent communication, well packaged and swift delivery. 10/10
27 februari 2026
Antwoord van West End Diy
Thank you very much for your detailed and complimentary review! We are glad you are satisfied with our service and most importantly satisfied with your experience whilst shopping with us. We look forward to seeing you again!
Antwoord van West End Diy
Thank you very much for your complimentary review!
Could not fulfill the order
Could not fulfill the order, took too long to arrive (over a week) Said it would arrive Friday but did not arrive till Monday
Product was ok, however I also ordered the some from Amazon and they where a better quality
They should not over promise and then under deliver. Sorry but I’ve shopped at West end for over 30yrs and it’s a shame that I find myself typing a negative review
21 februari 2026
Antwoord van West End Diy
Apologies that you was not satisfied with your experience whilst shopping with us. I have taken this up with our courier service for not delivering to you on the allocated 'Next Day' parcel I had shipped out to yourself.
Antwoord van West End Diy
Thank you very much for your review!
Antwoord van West End Diy
Thank you for your kind review. We hopefully look forward to seeing you shopping with us again!
Good price and fast delivery
24 februari 2026
Antwoord van West End Diy
Thank you very much for your review, we hopefully look forward to seeing you again!
Prompt delivery and customer care.
23 februari 2026
Antwoord van West End Diy
Thank you very much for your complimentary review!
Great service
Great service and quality item, arrived within dates stated would recommend this great company
19 februari 2026
Antwoord van West End Diy
Thank you for very much for your kind review. I'm glad you are satisfied with your experience with us and thank you for the recommendation!
After some sourcing problems with the…
After some sourcing problems with the original order, they've gone out of there way to rectify to a satisfactory outcome thankyou jack appreciated
16 februari 2026
Antwoord van West End Diy
Thank you for your kind review! Apologies that the paint had become discontinued without our notice at the time, but I'm glad we could mix this paint as an alternative.
Could not fault the service…
Could not fault the service from ordering to receiving. I ordered the wrong shade paint and this was rectified before dispatch after a quick call to the store. Meaning no messing about and sending back. Good customer service. And packaged good so no paint would spill and no damage caused.
18 februari 2026
Antwoord van West End Diy
Many thanks for your detailed experience review about your time spent shopping with us. Glad we could get the corrected paint sent out to yourself and glad that it arrived safely. We hopefully look forward to seeing you again!
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