Claim failed, as was not linked to correct association. Madness when it was still vat registered, still had the correct qualifications. A recognised business But no claim, don’t know how much... Toon meer
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Lees wat reviewers zeggen
Westfield Health is an excellent scheme to enable one to get help, guidance and financial support towards the high cost of health at a minimum monthly cost. With an easy, in understandable English, m... Toon meer
The website is easy to use, the replies were very quick and when there was a query with part of the claim, I received an email with very clear requirements of what additional paperwork was needed. On... Toon meer
Westfield Health cover my normal dental and optical care. The claim process is quick and easy and payment is received promptly. Over 20 or more years I have never had any problem with my account.
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Award winning health insurance and wellbeing solutions for yourself, your family or your business.
Contactgegevens
Charter Row, S1 3FZ, Sheffield, Verenigd Koninkrijk
- westfieldhealth.com
4,6
Uitstekend
3K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 91% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Prompt reply
Prompt reply. prompt response after I had rectified a omission in the claim form. Prompt payment.
19 augustus 2026
Review zonder uitnodiging
very easy to claim and see your benefits
very easy to claim and see your benefits
28 augustus 2026
Review zonder uitnodiging
Claims always settled promptly
Claims always settled promptly. Excellent service.
20 augustus 2026
Review zonder uitnodiging
The claim on line was processed quickly…
The claim on line was processed quickly and I freceived the payment within a few days.
19 augustus 2026
Review zonder uitnodiging
Very good easy to make my claim
Very good easy to make my claim
Very quick to process and pay claim into my account
THANK YOU
10/10👍✅
2 augustus 2026
Review zonder uitnodiging
Antwoord van Westfield Health
Hello George
Thank you for the 10/10 it is much appreciated
Best wishes
The Westfield Team
System is easy to use and can have…
System is easy to use and can have treatment or investigations knowing that some help financially is coming back.
5 augustus 2026
Review zonder uitnodiging
Good service and value
Good service, good value, quick and easy to use. excellent !
21 augustus 2026
Review zonder uitnodiging
What a joke
What a joke
Well, I had to go for an operation. It was a day off but my recovery was three months. I’m nearly up to my three months now and I thought I’ll try and get a little bit of money back. Why not? So I did and my result for being off for three months after surgery they offered me £20 so if I was you I wouldn’t bother with these people. £20 is a kick in the teeth when you only earn 120 a week, which which sucks when you’ve got thousands of pounds coming out every month so yeah they didn’t help me thanks a lot for nothing. I will certainly let the people know with the company that I work for to make sure if they have anything like I did to not bother claiming to make themselves looking idiot to be fair cheers
28 augustus 2026
Review zonder uitnodiging
Antwoord van Westfield Health
Hello Adrian
I’m really sorry to hear about your experience and the disappointment you've felt following the payment of your claim.
I understand that after being off work for three months following surgery, the amount that was reimbursed did not feel reflective of your circumstances. Claim payments are calculated according to the policy terms and conditions, but I do appreciate that this outcome has been frustrating for you.
We hope that you're recovering well and we’d be happy to discuss your claim and plan with you if you’d like to call our Customer Helpline.
Best wishes
Julie
…OPTICAL CLAIM
An efficient and user-friendly experience, based on a straightforward website.
19 augustus 2026
Review zonder uitnodiging
Excellent seamless process for making…
Excellent seamless process for making claims. Totally removed unnecessary steps
25 augustus 2026
Review zonder uitnodiging
Refusing to pay physio even though it…
Refusing to pay physio even though it was at St.Hughs Hospital by the same physician as all 3 times, turned into a nightmare unfortunately, had to make 8 emails/ phone calls, tried the app loads of times, decided not to do any more sessions as stressful to get money back, got refunded in the end but a nightmare & took 2 weeks to sort out
11 augustus 2026
Review zonder uitnodiging
Antwoord van Westfield Health
Hello Brian
Thanks for your feedback and I'm so sorry to hear that making your claim has been a frustrating and time consuming experience.
It's difficult for me to comment fully without knowing the full details of the claim but I certainly hope that our Customer Care Team were able to help you resolve this.
Best wishes
Julie
Great App that’s easy to use
Great App that’s easy to use whether you’re looking to make a claim, look up allowances or the remainder you have to spend should you need it. It’s very informative and simple to navigate. Communication and payment is also very speedy and keeps you up to date with the progress of claims etc
20 augustus 2026
Review zonder uitnodiging
Its Customer service is great
27 augustus 2026
Review zonder uitnodiging
Claim for optical.
Really friendly staff telephoned to check my allowance. Really helpful and pleasant.
Completed my form on line and monies in the bank exttemley quickly. Overall excellent service.
14 augustus 2026
Review zonder uitnodiging
Easy to use website
Westfield's site is really easy to claim and they pay direct to my bank account within a few days. excellent service and helpful advisors for Chiropractic treatment and chiropody. However there is a strange policy with dentures and dental claims ...... you cannot claim for part dentures on dentures and have to claim on detal and if you actually pay before the benefit date even though the treatment doesn't complete until well after the benefit date the claim isn't valid..... so don't pay in advance if possible! Other than that very happy.
12 augustus 2026
Review zonder uitnodiging
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