Willful Reviews 

1.815
TrustScore 4.5 uit 5

4,4

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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

Super easy to use. It’s a little bit tricky if you’re based in the province of Quebec because the legislation does not allow you to notarize it. Other than that, it’s great. One note for Willful: it w... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have gone to a lawyer 3 times to put together my will plus updates and it was a long, overly complicated, and expensive process. I needed to do another update so I tried Willful. Complete opposite e... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The process was very straight forward and easy to follow. Good value compared to lawyer. We have a simple estate plan so the software was well able to guide us through the process. Lots of help along... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

No jargon. Questions clearly stated Able to take my time completing form. Not rushed to sign until I am ready. Forms relating to health and property powers of attorney explicit so that chosen individu... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Juridische dienstverlening
  2. Erfrechtadvocaat

Geschreven door het bedrijf

Willful is Canada's leading online estate planning platform, built to make wills and powers of attorney accessible to every Canadian. More than 500,000 Canadians have trusted Willful to start their estate planning journey — creating legally valid documents online in about 20 minutes, saving thousands compared to a traditional lawyer, with free lifetime updates as life changes. Willful's documents are developed with Canadian estate lawyers and tailored to each province's unique requirements. The platform also powers partnerships with financial institutions and advisors, helping close the estate planning gap for Canadians nationwide. Founded in Toronto in 2017, Willful is on a mission to make estate planning simple, affordable, and accessible for all. To learn more, visit willful.co.

Willful - Easy Online Wills

Geschreven door het bedrijf

Create a legal will in 20 minutes online
Online Wills, Your Way. Easily Update Your Will Anytime.

Easy updates, anytime.

Easy updates, anytime.

Easily update your will anytime, so your estate plan can change as your life does!

Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,4

Alle reviews

(1.815)

230 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Easy to follow

The process was very straight forward and easy to follow. Good value compared to lawyer. We have a simple estate plan so the software was well able to guide us through the process. Lots of help along the way.

8 juli 2026
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Antwoord van Willful

Thank you for the wonderful feedback!
It’s fantastic to hear that Willful was the perfect fit for your estate plan. We firmly believe that securing your future shouldn’t require expensive lawyer fees or confusing legal jargon, so we're glad you found the platform easy to navigate and appreciated the extra support along the way.
We really appreciate your support and are so happy we could help!

Beoordeeld met 5 van de 5 sterren

Quick and easy

Quick and easy

8 juli 2026
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Antwoord van Willful

Thank you for the feedback!
We know your time is valuable, so we design our process to be as seamless and hassle-free as possible. We are so glad we hit the mark for you.
Let us know if you ever need anything else!

Beoordeeld met 5 van de 5 sterren

The two witnesses H and J were so…

The two witnesses H and J were so patient with us! And very knowledgeable about helping us through the process. It was so nice to be able todo it from our home.

13 juli 2026
Review zonder uitnodiging
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Antwoord van Willful

Thank you for the fantastic review!
We are so happy to hear that H and J provided the patient, knowledgeable guidance you needed. Making important processes convenient and comfortable to do from home is exactly what we aim for.
Thank you for choosing us, and we wish you all the best!

Beoordeeld met 3 van de 5 sterren

Your website in not really intuitive

Your website in not really intuitive, but your on line chat was able to walk me through the areas I was having issues, with I asked her to forward the chat string to management, so hopefully your team will have a look at the comments/struggles

5 juli 2026
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Antwoord van Willful

Hi Bob,

We appreciate your feedback! Our team is working on some changes that will make the website more intuitive moving forward and will definitely take your comments into consideration :) If there's anything else we can help with, please reach out. Thanks for choosing Willful!

Beoordeeld met 4 van de 5 sterren

The fact that Willful is approved by…

The fact that Willful is approved by the Law Society of Ontario (LSO) was the reason I chose Willful. And yes, I did check with the LSO.

5 juli 2026
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Antwoord van Willful

Hi Dorothy, Thanks for your review! We're incredibly proud of our approval by the Law Society of Ontario, and we're so glad it gave you the peace of mind to choose us. Thank you for trusting Willful!

Beoordeeld met 5 van de 5 sterren

This was so fast and easy

This was so fast and easy. Self explanatory questions made it easy to add or change things. Help buttons are easy to find. Just such an efficient way to get your last wish down on paper.

4 juli 2026
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Antwoord van Willful

Hi Kris,
Thank you so much for taking the time to share this wonderful feedback! We are absolutely thrilled to hear that you found the questionnaire so fast, easy, and intuitive to use.
Our main goal at Willful is to remove the complexity from estate planning by keeping our questions clear and in layman's terms—so we're glad those handy help buttons made it easy to add or change your wishes seamlessly. Knowing we could help you get your last wishes down on paper with total efficiency and peace of mind means the world to our team.

Warmly,
The Willful Team💙

Beoordeeld met 5 van de 5 sterren

Simple and Quick to Do!

Highly recommend!

1 juli 2026
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Antwoord van Willful

Hi Andrew!
Thank you so much for the fantastic review! We are so happy to hear that your experience with Willful was simple and quick!
Our mission is to take the heavy lifting and tricky legal jargon out of estate planning so every Canadian can create a legal will with confidence. We love knowing that our platform helped you get everything sorted out seamlessly and efficiently.
Thank you again for highly recommending us!
Warmly,
The Willful Team💙

Beoordeeld met 5 van de 5 sterren

Great Canadian company for this!

The whole process was easy to understand. Each step was laid out with detailed instructions. Also great to have a Canadian company for this!

29 juni 2026
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Antwoord van Willful

Hi M.K.,

Thank you so much for taking the time to share this wonderful feedback!
We are absolutely thrilled to hear that you found the entire process easy to understand. We intentionally design our platform to walk you step-by-step through each decision with clear, detailed instructions so you can feel completely confident in your documents.

As a proud Canadian company, it means the world to us to help folks across the country cross the estate planning finish line with absolute peace of mind.
Thank you again for choosing Willful!

Warmly,
The Willful Team💙

Beoordeeld met 5 van de 5 sterren

Satisfaction

Not only professional as well as knowledgeable and courteous, when our call concluded I was more than satisfied with the help I received.

30 juni 2026
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Antwoord van Willful

Hi Douglas!
Thank you so much for the wonderful review! We are absolutely thrilled to hear that you had such a positive experience with our team. Providing knowledgeable, courteous, and direct support is exactly what we aim for, and it brings us so much joy to know you left our call feeling more than satisfied.

Team Wilful💙

Beoordeeld met 5 van de 5 sterren

I truly felt seen and heard

I truly felt seen and heard. The company has reached out to me several times along the process and they've been extremely helpful! I can't say enough good things about them!!!

I just wish they could see I spell my name differently...

29 juni 2026
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Antwoord van Willful

Hi Melanie,

Thank you so much for taking the time to share such a kind review! We are absolutely thrilled to hear that you felt seen and heard throughout your journey with us. Making the estate planning process simple, approachable, and supportive is exactly what we strive for, so knowing that our team was able to help you every step of the way truly means the world to us.

Warm regards,

The Willful team💙

Beoordeeld met 5 van de 5 sterren

Simple lay out plan.

Simple lay out plan.
Quicker then I thought.
Finally was able to complete a proper Will for myself in years.
In the end, giving me a sense of completion and reasureance of my wishes.

19 juni 2026
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Antwoord van Willful

Hi Louise,

Thank you so much for the wonderful five-star review!

We are so glad to hear that our platform gave you that well-deserved sense of completion and reassurance. We intentionally designed our step-by-step layout to uncomplicate the process and take the heavy lifting out of estate planning. It’s amazing how quickly you can check it off your to-do list once you get started.

Welcome to the family of thousands of Canadians who now have peace of mind knowing their wishes are secured. Enjoy that feeling of accomplishment!

Team Willful 💙

Beoordeeld met 5 van de 5 sterren

Willful is highly user‑friendly

Willful is highly user‑friendly, offering clear, step‑by‑step guidance and explanations that make the process efficient and straightforward. I also value the ability to revise and update information as needed. I would confidently recommend it to anyone who has been delaying this important task.

4 juli 2026
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Antwoord van Willful

Hi Joy,

Thank you so much for the wonderful 5-star review! We are absolutely thrilled to hear that our step-by-step guidance made the process feel efficient and straightforward for you.

Taking the first step toward estate planning can feel like a heavy hurdle, so knowing that our platform helped you cross it with confidence means the world to us. We love providing that flexibility for free lifetime updates, ensuring your plan can grow and change right alongside your life.
Thank you for your kind recommendation!

Willful team💙

Beoordeeld met 4 van de 5 sterren

Easy to fill out

19 juni 2026
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Antwoord van Willful

Thanks for the 4-star review! We love hearing that our platform was easy to fill out. Our goal is always to take the heavy lifting out of the planning process.
If there’s anything we can do to turn that into a 5-star experience for you next time, please let us know. Have a wonderful day!

Beoordeeld met 3 van de 5 sterren

It's very easy to use, but expensive

It's very easy to use, but the price is higher compared to other similar sites.

21 juni 2026
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Antwoord van Willful

Hi Yogalekshmi, ​
Thank you for the feedback! We’re so glad to hear the platform is easy to use—that’s exactly what we aim for. ​
We completely understand your point about the price and know that we're a bit more of an investment than some other sites. We put a lot into keeping the experience smooth and reliable, but get that budget is an important factor. ​
Thanks again for your honest feedback, and for choosing Willful still!

Beoordeeld met 4 van de 5 sterren

Super easy to use

Super easy to use. It’s a little bit tricky if you’re based in the province of Quebec because the legislation does not allow you to notarize it. Other than that, it’s great. One note for Willful: it would be great if you could find a way to make sure that adjectives in French either have both the feminine and the masculine or adapt to the person‘s gender. For example, even if a person mentions being female, the adjective (ex.: marié) does not take the feminine in the French version of the testament. Perhaps adding both would simplify things, ie: marié.e OR marié-e

17 juni 2026
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Antwoord van Willful

Thank you so much for the 4-star review and for sharing your experience with us! We are thrilled to hear that you found our platform super easy to use.
You make an excellent point about Quebec. Due to unexpected legislative changes in the province that affect digital will notarizations, we can no longer offer virtual notarization appointments. However, residents can still create their "Will Among Witnesses" (testament devant témoins) seamlessly on our platform.
We also really appreciate your thoughtful feedback regarding the French grammar in our documents. Ensuring our documents are inclusive, accurate, and respectful for all Canadians is incredibly important to us. We have flagged your note about the masculine and feminine adjective alignment (like marié.e) directly to our product and legal engineering teams so they can look into implementing this formatting update.
Congratulations on checking this major milestone off your to-do list! If you ever need anything else, our team is always here to help.
Warm regards,
The Willful Team💙

Beoordeeld met 5 van de 5 sterren

Excellent service

I have gone to a lawyer 3 times to put together my will plus updates and it was a long, overly complicated, and expensive process. I needed to do another update so I tried Willful. Complete opposite experience - simple, thoughtful (include provisions for pets), and was a few hundred dollars instead of a few thousand. And the best part - free updates whenever I need.

17 juni 2026
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Antwoord van Willful

Hi Bruce,

Thank you so much for sharing this wonderful review with us! We are absolutely thrilled to hear that your experience with Willful was the complete opposite of what you went through in the past.

Our main goal is to take the complexity, high costs, and stress out of estate planning. We want to make it easy for Canadians to protect what matters most—and we are so glad you appreciated our thoughtful features, like our pet provisions!
We know that life changes quickly, which is why we include unlimited free updates with our plans. You can tweak your documents whenever you need down the road without having to worry about booking appointments or paying those heavy lawyer fees again.

Congratulations on checking this off your to-do list so smoothly this time around!
Warm regards,
The Willful Team💙

Beoordeeld met 5 van de 5 sterren

Most helpful

Most helpful, thanks.

15 juni 2026
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Antwoord van Willful

Hi Roy,
Thank you so much for the 5-star review and for taking the time to share your feedback! We are thrilled to hear that you found our platform helpful and easy to use.

Getting your estate planning sorted is a huge milestone, and our goal is always to make the process as simple and stress-free as possible. We're so glad we could help you get that peace of mind!

If you ever need to make updates down the road or have any questions, we're always here to help.

The Willful Team💙

Beoordeeld met 5 van de 5 sterren

Bonne expérience

Bonne expérience, facile d’utilisation.

11 juni 2026
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Antwoord van Willful

Bonjour Johanne!

Merci beaucoup d’avoir pris le temps de partager votre avis avec nous ! Nous sommes ravis d’apprendre que vous avez eu une bonne expérience et que notre plateforme a été facile d’utilisation. Notre but est de simplifier la planification successorale pour tous les Canadiens, et savoir que nous avons pu vous aider nous fait chaud au cœur.

Merci encore pour votre confiance et passez une excellente journée !

Beoordeeld met 5 van de 5 sterren

The offered help was great

The offered help was great. The push to finish the will was also great.

11 juni 2026
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Antwoord van Willful

Hi Pierre,

Thank you so much for the fantastic review! We are completely thrilled that you had a great experience with our team and felt supported every step of the way. We know that crosssing "write a will" off your to-do list can be a task people tend to put off, so we're glad our encouragement gave you that gentle push to get it finalized!

Team Willful💙

Beoordeeld met 5 van de 5 sterren

Julie was very nice and informative

Julie was very nice and informative. she really knows about wills. it didn't take very long to do the will. Julie took care of everything, anyone who talks with her will feel comfortable... thank you very much

11 juni 2026
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Antwoord van Willful

Hey Lorraine!

Thank you so much for leaving such a wonderful review! We are completely thrilled to hear about your experience with Julia.

We know that thinking about a will can feel a bit heavy, so hearing that Julie made you feel comfortable, took care of everything, and kept the process quick is the absolute best feedback we could ask for.

Team Willful 💙

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