Willful Reviews 

1.815
TrustScore 4.5 uit 5

4,4

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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

Super easy to use. It’s a little bit tricky if you’re based in the province of Quebec because the legislation does not allow you to notarize it. Other than that, it’s great. One note for Willful: it w... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have gone to a lawyer 3 times to put together my will plus updates and it was a long, overly complicated, and expensive process. I needed to do another update so I tried Willful. Complete opposite e... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The process was very straight forward and easy to follow. Good value compared to lawyer. We have a simple estate plan so the software was well able to guide us through the process. Lots of help along... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

No jargon. Questions clearly stated Able to take my time completing form. Not rushed to sign until I am ready. Forms relating to health and property powers of attorney explicit so that chosen individu... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Juridische dienstverlening
  2. Erfrechtadvocaat

Geschreven door het bedrijf

Willful is Canada's leading online estate planning platform, built to make wills and powers of attorney accessible to every Canadian. More than 500,000 Canadians have trusted Willful to start their estate planning journey — creating legally valid documents online in about 20 minutes, saving thousands compared to a traditional lawyer, with free lifetime updates as life changes. Willful's documents are developed with Canadian estate lawyers and tailored to each province's unique requirements. The platform also powers partnerships with financial institutions and advisors, helping close the estate planning gap for Canadians nationwide. Founded in Toronto in 2017, Willful is on a mission to make estate planning simple, affordable, and accessible for all. To learn more, visit willful.co.

Willful - Easy Online Wills

Geschreven door het bedrijf

Create a legal will in 20 minutes online
Online Wills, Your Way. Easily Update Your Will Anytime.

Easy updates, anytime.

Easy updates, anytime.

Easily update your will anytime, so your estate plan can change as your life does!

Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,4

Alle reviews

(1.815)

230 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Navigating is terrible

Navigating is terrible
How to edit what I have entered is bad
FRUSTRATING...

11 februari 2026
Logo Willful

Antwoord van Willful

Thank you for your honest feedback. We’re really sorry to hear that you found the navigation and editing experience frustrating—that’s certainly not the experience we want anyone to have.
We’d truly appreciate the opportunity to help and better understand what wasn’t working for you. Please feel free to reach out to us directly at hello@willful.co (mailto:hello@willful.co), and our team will be happy to walk you through editing your documents or address any specific issues you ran into.
Your feedback helps us improve, and we’d love the chance to make this right.

Beoordeeld met 5 van de 5 sterren

Easy

Easy, fast and so glad we did it.

26 januari 2026
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Antwoord van Willful

Thank you so much for your five-star review!
We’re so glad to hear the process felt easy and fast—and even more glad that you took the important step of getting your wills done. That peace of mind is what it’s all about.
We truly appreciate you taking the time to share your experience.

Beoordeeld met 3 van de 5 sterren

Wished the templates gave more options

Wished the templates gave more options. For example, this is my strategy: To designate beneficiaries in your will, you can follow these steps:

Primary Beneficiaries: Start by naming your two sons as primary beneficiaries. They will be the first in line to receive a specific gift or share of your estate.

2. Backup Beneficiaries: If your sons are deceased, you can name their wives as backup beneficiaries. This ensures that the gift or share of the estate goes to them if the primary beneficiaries cannot accept it. 3. Contingent Beneficiaries: Finally, if both your sons and their wives are deceased, you can designate their children as contingent beneficiaries. This means the children will receive the estate only if all other named beneficiaries have predeceased you. The Willful templates do NOT allow for the identification of "Backup Beneficiaries" (the wives; they are forced by the templates into the CONTINGENT Beneficiaries)

30 november 2025
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Antwoord van Willful

Thank you for your detailed feedback — we really appreciate you taking the time to explain this clearly.
You’re absolutely right. While our platform allows you to direct a primary beneficiary’s share to their children or to the remaining primary beneficiaries if they pass away before you, it doesn’t currently allow you to name that beneficiary’s partner as a specific backup tied only to their share.
We understand how important that level of flexibility can be, especially when planning for more nuanced family dynamics.
The good news is that we’re actively addressing this limitation, and an update that provides more flexibility in how backup beneficiaries are structured is expected to be released in the next few days.
Thank you again for highlighting this — feedback like yours helps us improve the experience for everyone.

Beoordeeld met 5 van de 5 sterren

Simplified

Simplified. Easy to understand

18 februari 2026
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Antwoord van Willful

Thank you so much for your 5-star review!
We’re so glad to hear you found the process simplified and easy to understand. That’s exactly what we aim to do—make estate planning feel clear, approachable, and manageable for everyone.
It truly means a lot that you took the time to share your experience. Feedback like yours helps other Canadians feel more confident taking that first step.

Beoordeeld met 5 van de 5 sterren

Quick easy process

5 februari 2026
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Antwoord van Willful

Hi Eric,

thanks for the review! We're glad to hear that Willful has made it easy for you to create your will - that's what we aim for! If you ever need anything else, please reach out.

- The Willful Team

Beoordeeld met 5 van de 5 sterren

Very well laid out and easy to work…

Very well laid out and easy to work through the process of completion of documents.

30 januari 2026
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Antwoord van Willful

Hi Cindy!

Thanks so much for sharing this — it truly means a lot to our team. We’ve put a lot of care into making the process feel clear and manageable, so it’s really great to hear it worked well for you.

Please feel free to reach out if you have any questions down the road. 

- The Willful Team

Beoordeeld met 5 van de 5 sterren

It was easy and we felt no pressure…

It was easy and we felt no pressure during the process. I love that we can change it later if we need to and we also got the notary who was very professional and helpful in completing our wills.

24 januari 2026
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Antwoord van Willful

Thank you so much for the kind review! We’re really glad to hear the process felt easy and pressure-free—that’s exactly what we aim for. It’s great to know you found value in being able to update your documents over time. We truly appreciate you taking the time to share your experience.

Beoordeeld met 4 van de 5 sterren

Simple Will

It was simple and straight forward.

5 februari 2026
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Antwoord van Willful

Thanks so much for sharing your feedback! We’re glad to hear the process felt simple and straightforward. If there’s anything we can do to make the experience even better, please don’t hesitate to let us know.

Beoordeeld met 4 van de 5 sterren

Easy to follow and quick

Easy to follow and quick. But stop bugging me about finishing it - I'll get to it when I have the proper time....

27 januari 2026
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Antwoord van Willful

Thanks so much for the four-star review—we’re really glad you found the platform easy to follow and quick to use.


We also appreciate the feedback about the reminders. We know everyone moves at their own pace, and we’ll keep this in mind as we continue improving the experience. Whenever you’re ready to come back to it, we’ll be here to help.

Beoordeeld met 5 van de 5 sterren

Creating a will

I found the process really easy to follow and I was super impressed with the final result.
Also the price was very reasonable.

24 januari 2026
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Antwoord van Willful

Thank you so much for the kind review. We’re really happy to hear you found the process easy to follow and that you were impressed with the final result. It’s great to know the pricing felt reasonable as well. We appreciate you taking the time to share your experience.

Beoordeeld met 5 van de 5 sterren

Efficient and cost-effective legal…

Efficient and cost-effective legal solutions without the need for an in-person attorney.

1 januari 2026
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Antwoord van Willful

Thank you for the great review. We’re really glad you found the process efficient and cost-effective, and that being able to complete everything online made things easier for you. We appreciate you taking the time to share your experience.

Beoordeeld met 5 van de 5 sterren

Easy to follow instructions

I could take my time and come back when I was ready with more information. No pressure. Help is available when or if needed.

22 december 2025
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Antwoord van Willful

Thank you so much for the kind review. We’re really glad to hear you felt comfortable taking your time and coming back when you were ready. Making a will is a big step, and it’s important to be able to move at your own pace. We’re always here if questions come up or if you need support along the way.

Beoordeeld met 5 van de 5 sterren

Very straightforward.

Very straightforward.

21 januari 2026
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Antwoord van Willful

Thanks so much for the kind words! We're glad to hear you found the process straightforward—that’s exactly what we aim for. 😊

Beoordeeld met 5 van de 5 sterren

Easy

Easy, quick!

18 januari 2026
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Antwoord van Willful

Hi Dustin,

Thanks so much for the great feedback! We’re glad to hear it felt simple and didn’t take much time. We aim to make the process of creating a will straightforward for our customers and we appreciate you choosing Willful 😊

- The Willful Team

Beoordeeld met 5 van de 5 sterren

It was straight forward and easy to do

It was straight forward and easy to do. The best part was that you could leave it and return to it a few days later without any loss of data. It was also cheap compared to getting things done by a lawyer/solicitor.

4 januari 2026
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Antwoord van Willful

Thanks so much for your review! We're happy to hear you found the process straightforward and appreciated the flexibility to come back to it without losing any progress. Making estate planning more accessible and affordable is exactly what we aim for — we're so glad you had a great experience!

Beoordeeld met 5 van de 5 sterren

Very easy to use

Very easy to use. The online tools helped me get my first will done. It made a difficult task simpler and easier to do.Finally it gives me peace of mind knowing I'm able to access and update my will at anytime and make any changes in the event things change. I am very pleased with the experience!

15 januari 2026
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Antwoord van Willful

Thank you so much for the kind words! We're so glad to hear that Willful made the process of creating your first will simpler and more manageable. It's great to know you’re feeling peace of mind — and yes, being able to update your will anytime is such a helpful feature, especially as life changes. We truly appreciate you taking the time to share your experience!

Beoordeeld met 5 van de 5 sterren

File for a Will Now

The instructions for completing the will were easy to follow. Having online access to making a will makes it accessible. The price was appealing as well. Thankyou

14 januari 2026
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Antwoord van Willful

Thank you so much for the kind review! We're so glad to hear that you found the process easy to follow and accessible—and that the pricing worked well for you too.


We’re honoured to support you with such an important step, and we’re always here if you need anything in the future!

Beoordeeld met 4 van de 5 sterren

All great. Every think is very clear and easy with well organized. Price is very reasonable.

you can trust Willful.

27 december 2025
Review zonder uitnodiging
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Antwoord van Willful

Thanks so much for the kind words and for taking the time to leave a review! We're so glad to hear you found the process clear, easy, and well-organized—and that you feel confident trusting Willful.


If there's anything we can do to make your experience a full 5 stars, feel free to reach out—we're always here to help!

Beoordeeld met 3 van de 5 sterren

I want to have documents set to me but…

I want to have documents set to me but can't seem to get it set up

5 januari 2026
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Antwoord van Willful

Thanks for your feedback—we really appreciate you taking the time to share your experience.


If you're having trouble setting up document delivery, we're here to help! Please reach out to us at hello@willful.co and our team would be happy to walk you through the next steps to get everything sorted.


Looking forward to helping you out!

Beoordeeld met 5 van de 5 sterren

Easy

Easy. Simple. Not complicated. And it continues to be on file price was great as well. Highly recommend this. Feels great to have it done.

12 juni 2025
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Antwoord van Willful

Thanks so much for the kind words! We're thrilled to hear the process felt easy and straightforward—that’s exactly what we aim for. It’s a great feeling to have your will in place, and we’re so glad we could help you check it off your list. Thanks again for recommending Willful!

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