Super easy to use. It’s a little bit tricky if you’re based in the province of Quebec because the legislation does not allow you to notarize it. Other than that, it’s great. One note for Willful: it w... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I have gone to a lawyer 3 times to put together my will plus updates and it was a long, overly complicated, and expensive process. I needed to do another update so I tried Willful. Complete opposite e... Toon meer
Bedrijf heeft geantwoord
The process was very straight forward and easy to follow. Good value compared to lawyer. We have a simple estate plan so the software was well able to guide us through the process. Lots of help along... Toon meer
Bedrijf heeft geantwoord
No jargon. Questions clearly stated Able to take my time completing form. Not rushed to sign until I am ready. Forms relating to health and property powers of attorney explicit so that chosen individu... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Willful is Canada's leading online estate planning platform, built to make wills and powers of attorney accessible to every Canadian. More than 500,000 Canadians have trusted Willful to start their estate planning journey — creating legally valid documents online in about 20 minutes, saving thousands compared to a traditional lawyer, with free lifetime updates as life changes. Willful's documents are developed with Canadian estate lawyers and tailored to each province's unique requirements. The platform also powers partnerships with financial institutions and advisors, helping close the estate planning gap for Canadians nationwide. Founded in Toronto in 2017, Willful is on a mission to make estate planning simple, affordable, and accessible for all. To learn more, visit willful.co.
Willful - Easy Online Wills
Geschreven door het bedrijf
- Create a legal will in 20 minutes online
- Online Wills, Your Way. Easily Update Your Will Anytime.
Easy updates, anytime.
Easy updates, anytime.
Easily update your will anytime, so your estate plan can change as your life does!
Contactgegevens
488 Wellington Street West, M5V 1E9, Toronto, Canada
- 1-(888)-213-0516
- support@willful.co
- willful.co
4,4
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Simple easy great experience thank you…
Simple easy great experience thank you for helping me be prepared for the end.
9 januari 2026
Antwoord van Willful
Thanks so much for your kind words! We're so glad to hear that you found the experience simple and helpful. It means a lot to know we could support you in feeling prepared and confident about your plans.
I have not finished completing the…
I have not finished completing the will I do have one section left to complete before registering it. I will have this done as soon as I can get it legalized.
5 januari 2026
Antwoord van Willful
Hi Pauline,
Thanks so much for the review! Glad to hear you’re making good progress so far. Take your time wrapping up that last section, and if any questions come up along the way or you need a hand getting things finalized, we're happy to help out 🙂
- The Willful Team
Antwoord van Willful
Thanks so much for the kind words! We're so glad to hear you found the process quick, easy, and simple—that's exactly what we aim for. 😊
Antwoord van Willful
Thanks so much for the kind words! We're so glad to hear you found the process easy and clear—that's exactly what we aim for. 😊
Very easy and convenient
Very easy and convenient. Makes the process of creating a will simpler - its a lot easier than you think. Loved it!
29 december 2025
Antwoord van Willful
Hello! Thanks so much for the kind words! We’re really glad to hear you found the process easy and convenient — that’s exactly what we aim for. Making a will can feel intimidating, so it’s great to know Willful helped make it feel simpler than expected. We appreciate you taking the time to share your experience 😊
- The Willful Team
Antwoord van Willful
Thanks so much for the 5-star review! We're glad to hear you found Willful easy to use. It's great to know the platform worked well for your needs—it's designed to simplify estate planning for straightforward situations.
We really appreciate you choosing Willful!
Antwoord van Willful
Hi Robert,
Thanks so much for the 5-star review! We're thrilled to hear you found the process quick and easy—that’s exactly what we’re going for.
Thanks again for choosing Willful!
Experience was fairly simple
Experience was fairly simple, would be good if you could layout the step by step process up front. For example, if your are a couple or if you are single or ... then you should follow this process to complete your will. For example I was uncertain of the whole process up front on what to do in regards to my spouses portion of completing her Will. The fact I had to pay first before sending her a link. Needed to go to the help tool. Would have been nice to have the process clearly defined before starting the process or maybe I just missed where those instructions where up front. Other than that it is nice you can update it as you wish without additional lawyer costs. Works well for simple wills.
29 december 2025
Antwoord van Willful
HI Rick,
Thanks so much for the 5-star review and for taking the time to share your experience!
We’re really glad to hear that you found the platform simple to use and that the ability to make updates without additional costs was valuable—that's exactly what we aim for.
We also really appreciate your feedback about wanting a clearer step-by-step overview at the start, especially when creating wills as a couple. You're not alone in that, and we're actively working on improving how we guide users through the process, including clarifying how partner invites work. Your insights help us make Willful better for everyone.
Thanks again for choosing Willful, and for helping us improve with your thoughtful feedback!
Very helpful tool, thank you to the creators of Willful!!
The online tools helped my wife and I get our first will done and safely tucked away. It made a difficult task simpler and easier to do. It helped us work through sensitive decisions that I’m not sure we would have felt comfortable doing in front of a lawyer. Finally, it also gives us the comfort of being able to update our will, power of attorney and representation agreement in the event things change. We were very pleased with our experience!
30 december 2025
Antwoord van Willful
Hi Eric,
Thank you so much for your kind words! We're so glad to hear that Willful helped make a difficult task feel more approachable for you and your wife. It’s great to know that the platform gave you the space to work through those important decisions comfortably — and that you feel confident knowing you can easily make updates as life changes.
We’re truly honoured to be part of your estate planning journey. Thanks again for choosing Willful!
Great program and very smooth and easy…
Great program and very smooth and easy to use. Explains things well.
30 december 2025
Antwoord van Willful
Thank you so much for the kind words! We're so glad to hear that you found the program smooth, easy to use, and informative — that’s exactly what we aim for.
Easy to set up but not easy to edit after
I logged in as I wanted to make a change. I was unable to make the edit because there was a big black X across my choices. I asked for help and the AI chat bot told me how to make the change. Well the chat bot idea didn't work either. So now I have to wait 2-3 days for someone yo get back to me! Not impressed!
14 december 2025
Antwoord van Willful
Thanks for your message — and I’m sorry again for the earlier frustration.
The good news is that any issue has since been resolved, so your account should now be working as expected. You only need to wait if you prefer a phone call, since all the slots are currently booked — but we’re happy to help over email in the meantime.
Just reach out to us at hello@willful.co with the details of what you’d like to update, and we’ll get back to you as soon as possible.
Please don’t hesitate to reach out if you have any other questions.
Antwoord van Willful
Thanks so much for your review! We're happy to hear you found the forms easy to follow — that’s exactly what we aim for. If you ever have any questions or need help in the future, we’re just a message away!
gladly straightfoward
I was thrilled to find out how user-friendly and efficient this process was. I feel relieved that I finally have an updated Will.
4 januari 2026
Antwoord van Willful
Thank you so much for the wonderful review! We're so glad to hear that you found the process user-friendly and efficient — and even more so that you're feeling relieved with your updated will. That peace of mind is exactly what we hope to provide. If you ever need anything down the road, we’re here to help!
I have asked twice if I can speak to…
I have asked twice if I can speak to someone about what I bought and have not heard from anyone or even gotten an email.
27 december 2025
Antwoord van Willful
Hi Dawn,
We're really sorry to hear this and appreciate you bringing it to our attention.
We’ve checked our system and weren’t able to find any emails or messages from you — it’s possible that the request may have come from a different email address or didn’t come through properly.
We’d love to help and make this right. Please feel free to reach out to us directly at hello@willful.co, and our team will be happy to assist you as soon as possible.
Thank you again for your feedback, and we hope to hear from you soon.
Easy to use
Easy to use
Clear and concise step by step instructions
Happy with final results
24 oktober 2025
Antwoord van Willful
Thank you so much for the wonderful review! We're thrilled to hear that you found the platform easy to use and that the step-by-step instructions were clear and helpful. We're glad you're happy with your final documents — that’s exactly what we aim for! If you ever need anything down the road, we’re here to help.
쉽고 간편하게 시간절약 할 수 잇어서 좋앗다.
25 december 2025
Antwoord van Willful
Thank you so much for the kind review! We're so glad to hear that you found the process easy and time-saving. If you ever have any questions or need support in the future, we're here to help! 😊
Easy to use at first
Easy to use at first. Instructions became increasingly more difficult. Deterred me from completing steps.
9 december 2025
Antwoord van Willful
Hi Craig,
Thank you for taking the time to share your feedback — we really appreciate it.
I’m sorry to hear that the experience became more difficult as you progressed. That’s certainly not what we aim for, and we know estate planning can feel overwhelming at times. We’re always working to make our platform as clear and user-friendly as possible, so your comments are helpful.
If you’re open to it, we’d love the chance to better understand where things got confusing and help you complete your documents. Feel free to reach out to our team anytime — we’re here to support you.
Thank you again for trying Willful and for your honest feedback.
Antwoord van Willful
Thanks so much for your feedback! We’re glad to hear you found the website easy to use and intuitive—that’s exactly what we aim for. If there’s anything we can do to make your experience a full 5 stars, feel free to let us know. We're always here to help!
Seamless
It was a seamless experience from start to finish. They made the process very clear and gave excellent direction. It was very cost effective as well. Customer service was also excellent.
15 december 2025
Antwoord van Willful
Thank you so much for your kind words! We're so glad to hear the experience felt seamless and clear, and that you found value in both the service and support.
We’re always here to help!
The agents patience with me .
23 juni 2025
Antwoord van Willful
Thank you so much for the kind review! We're really glad to hear that our team’s patience made a difference in your experience. We're always here to support you every step of the way.
Please don’t hesitate to reach out if you have any other questions!
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