Super easy to use. It’s a little bit tricky if you’re based in the province of Quebec because the legislation does not allow you to notarize it. Other than that, it’s great. One note for Willful: it w... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I have gone to a lawyer 3 times to put together my will plus updates and it was a long, overly complicated, and expensive process. I needed to do another update so I tried Willful. Complete opposite e... Toon meer
Bedrijf heeft geantwoord
The process was very straight forward and easy to follow. Good value compared to lawyer. We have a simple estate plan so the software was well able to guide us through the process. Lots of help along... Toon meer
Bedrijf heeft geantwoord
No jargon. Questions clearly stated Able to take my time completing form. Not rushed to sign until I am ready. Forms relating to health and property powers of attorney explicit so that chosen individu... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Willful is Canada's leading online estate planning platform, built to make wills and powers of attorney accessible to every Canadian. More than 500,000 Canadians have trusted Willful to start their estate planning journey — creating legally valid documents online in about 20 minutes, saving thousands compared to a traditional lawyer, with free lifetime updates as life changes. Willful's documents are developed with Canadian estate lawyers and tailored to each province's unique requirements. The platform also powers partnerships with financial institutions and advisors, helping close the estate planning gap for Canadians nationwide. Founded in Toronto in 2017, Willful is on a mission to make estate planning simple, affordable, and accessible for all. To learn more, visit willful.co.
Willful - Easy Online Wills
Geschreven door het bedrijf
- Create a legal will in 20 minutes online
- Online Wills, Your Way. Easily Update Your Will Anytime.
Easy updates, anytime.
Easy updates, anytime.
Easily update your will anytime, so your estate plan can change as your life does!
Contactgegevens
488 Wellington Street West, M5V 1E9, Toronto, Canada
- 1-(888)-213-0516
- support@willful.co
- willful.co
4,4
Uitstekend
2K reviews
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Heeft 100% van zijn negatieve reviews beantwoord
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I was nervous to get started because…
I was nervous to get started because I'm a senior
& not computer wise& don't have a printer.
With my daughter's help & a friend's printer I was
able to complete without a lot of difficulty.
9 november 2025
Antwoord van Willful
Hi Marjorie,
Thank you so much for sharing your experience! We know getting started with online documents can feel a bit intimidating, so we’re really glad to hear that—with a little help from your daughter and friend—you were able to complete everything smoothly.
If you ever have questions or need support in the future, our team is always here to help. We’re happy you chose Willful, and we appreciate you taking the time to leave a review!
—The Willful Team
This was so easy to do for me and my…
This was so easy to do for me and my husband and it gave me peace of mind. Should have done it years ago .
4 november 2025
Antwoord van Willful
Thank you for the lovely review! We're so glad to hear that you and your husband found the process easy and that it gave you peace of mind — that’s exactly what we hope to provide. And you’re not alone — many folks say they wish they’d done it sooner, too!
Please don't hesitate to reach out if you have any other questions.
It’s a great product
It’s a great product. Was able a too complete the Will in less than a hour.
Thank you.
9 november 2025
Antwoord van Willful
Thank you so much for the kind words! We're thrilled to hear you had a smooth experience and were able to complete your will so quickly. We're glad Willful could help make the process simple and straightforward.
Please don't hesitate to reach out if you have any other questions.
it was easy to do i still have to print…
it was easy to do i still have to print this out which has been difficult. if you can me some alternative for printing that would be appreciated
6 november 2025
Antwoord van Willful
Hi Allan,
Willful's documents come in PDF format, which allows customers the freedom to print their documents how they choose.
Some folks choose to download their documents and email them to a friend or family member who could print the documents for them. Another option is to save your documents on a USB stick and bring it to a library or business that offers printing services.
To download your document(s), first log in to your Willful account. In the top blue bar, click "Menu" and select "Documents" from the drop-down menu. This will bring you to the page where you can view and download them.
I hope this helps, and please don't hesitate to reach out if you have any other questions.
Very clear instructions
Very clear instructions. Able to understand and complete pretty quickly.
8 november 2025
Antwoord van Willful
Thanks for the great feedback! We're happy to hear the instructions were clear and that you were able to complete everything quickly. If there's anything we can do to make your experience even better, we’d love to hear from you.
Please don't hesitate to reach out if you have any other questions.
Willful was very user friendly and…
Willful was very user friendly and affordable. The whole process took about an hour including the virtual witness signing.
8 november 2025
Antwoord van Willful
Thanks so much for your kind words! We're glad to hear you found Willful user-friendly and that the entire process — including the virtual witnessing — was smooth and efficient. Making estate planning simple and accessible is exactly what we’re here for.
Please don't hesitate to reach out if you have any other questions.
Super easy
Super easy, great format, well thought out user friendly template. Really breaks down a very intimidating task into small straightforward steps.Also I was impressed with the affordable costs compared to a potential lawyer or notary visit.
12 november 2025
Antwoord van Willful
Thanks so much for the wonderful feedback! We're so glad to hear that the step-by-step format helped simplify what can feel like an intimidating task. Making estate planning approachable and affordable is exactly what we aim for, so it means a lot to hear that reflected in your experience.
Please don't hesitate to reach out if you have any other questions.
Antwoord van Willful
Thank you for the kind review, Andre. Congratulations on checking this off your to-do list. Cheers from Team Willful
I'm not very tech savvy
I'm not very tech savvy because of my age so had difficulty at first, was using the helper a lot until I figured it out then I finally managed to get my will done.
Thanks.
12 november 2025
Antwoord van Willful
Thank you for taking the time to share your experience. We're so glad to hear you were able to complete your will — and we truly appreciate your patience as you got comfortable with the process. It’s great to know the helper was useful along the way! If you ever need a hand in the future, we’re always here to support you.
Please don't hesitate to reach out if you have any other questions.
Quick and easy
Quick and easy, and I like the option that you can go in and make changes to it any time. I also believe I read where you’ll get a reminder every year, just in case something needs to be changed which I think is very helpful
2 november 2025
Antwoord van Willful
Thanks so much for sharing your experience! We’re glad to hear you found it quick and easy to use, and that the ability to make updates anytime gives you peace of mind. You’re absolutely right — we’ll send you an annual reminder, just in case life changes and your documents need a refresh. We’re here to help keep your plans up to date!
Please don't hesitate to reach out if you have any other questions.
This was easy to understand
This was easy to understand. I was able to complete it in no time and confident that I could go back to edit at any time. Highly recommend.
11 november 2025
Antwoord van Willful
Thanks so much for your kind words! We're thrilled to hear that the process was easy to understand and quick to complete. It’s great to know you feel confident editing your documents anytime — that flexibility is a big part of why we built Willful the way we did. We truly appreciate the recommendation!
Please don't hesitate to reach out if you have any other questions.
Antwoord van Willful
Hi Ken,
Thank you so much for your kind review. We're happy to hear you found our platform easy to use. Congrats on crossing this very important item off of your to-do list!
Cheers, Team Willful
It was an easy format to follow and…
It was an easy format to follow and really helped me organize my thoughts. I wish there was the ability for more precise customization, but it provided a good starting point to complete an initial document, with the idea of creating a more complex will down the road.
31 oktober 2025
Antwoord van Willful
Thanks so much for your thoughtful review! We’re so glad to hear that the platform made it easy to get started and helped you organize your thoughts — that’s exactly what we aim for.
We also appreciate your feedback on customization. Willful is designed to cover the most common scenarios, but we know that some situations call for more complex planning, and we’re always exploring ways to expand what we offer.
Thanks again for choosing Willful to begin your estate planning journey!
Takes you through all the steps
Takes you through all the steps, making it easy and efficient.
13 oktober 2025
Antwoord van Willful
Thanks so much for your kind words! We're so glad to hear you found the process easy and efficient. That’s exactly what we aim fo.
Please don't hesitate to reach out if you have any other questions.
The process was easy to understand and…
The process was easy to understand and navigate.
17 oktober 2025
Antwoord van Willful
Thanks so much for the kind words! We're so glad to hear the process was easy to understand and navigate—that’s exactly what we aim for.
I have a major issue with the will
The experience creating the will is excellent.
But I find a major issue with the will:
At section 6(g) 2nd paragraph regarding splitting a non survivor beneficiary’s part among other surviving beneficiaries, it is “in equal shares” but most people would prefer it to be each according to the percent allocated to him divided by the sum of percents allocated to all surviving beneficiaries.
I used the good option of descendants inherit non-survivors.
Imagine a split of 69% to the spouse, 30% to a child, and 1% to a nephew.
If I die in an accident with my spouse and child all goes to the nephew. This is good. But if I die in an accident with my spouse, the 69% is split equally and the child gets 64.5% instead of most of the estate. IE the child gets twice instead of 30 times more than the nephew. This is unreasonable.
I would like to add that a workaround might be to move a beneficiary with a small share to be a contingent beneficiary and give him a specific gift.
Another small bug to improve: the items on the specific gift list are not shown in the will document at the same order as entered in the interface. they also move around when you edit them. I highly suggest they be shown in the will document at the same order they are shown at the interface. the option to reorder them on the interface will be great, but this is only nice to have.
16 oktober 2025
Antwoord van Willful
Thanks for your thoughtful feedback and for highlighting that scenario.
You’re absolutely right that in some cases, the outcome of the “share among surviving beneficiaries” option can feel unintuitive—especially when one beneficiary has a significantly smaller share than the others.
As you pointed out, if you select to split a predeceased beneficiary’s share among the others, it will be split equally—not proportionally based on their original shares. So in your example, if your spouse (69%) passed away before you, their share would be divided 50/50 between your child and nephew. That would result in your child receiving 64.5% and your nephew 35.5%, which may not align with your intentions.
To help avoid that outcome, you could select the “going directly to their children” option. That way, if your spouse or child passes away before you, their portion would go to their descendants (if you've added them), or to whoever you’ve chosen as their replacement. In this case, your child would inherit both their own and your spouse’s share (totaling 99%), while your nephew would still receive 1%—which sounds like your intended plan.
Another option, as you suggested, is to remove the smaller-share beneficiary from the primary list and instead include them as a contingent beneficiary or assign them a specific gift. This helps ensure the rest of your estate goes to your key beneficiaries in the way you intended.
We also want to let you know that we completely understand what you mean about wanting the predeceased beneficiary’s share to be divided proportionally. While that isn’t currently supported on our platform, we recognize that added flexibility would be helpful, and it’s something our team is actively exploring for the future.
Please don't hesitate to reach out if you have any other questions or if you’d like help walking through different scenarios.
I couldn’t revise my will despite…
I couldn’t revise my will despite trying over and over online. The website was glitchy. Couldn’t reach anyone to talk. Bad experience, would like refund.
26 februari 2025
Antwoord van Willful
Hi Lisa,
We’re really sorry to hear about your experience—it’s absolutely not the type of frustration we want anyone to go through. We understand how important it is to feel supported, especially when dealing with something as personal as your will.
We’d love to learn more and make things right. If you're open to it, please reach out to us at hello@willful.co and we’ll be happy to schedule a call with our team to talk things through.
Please don’t hesitate to reach out if you have any other questions.
Customer service support was excellent
The website was fairly easy to navigate but when I ran into any thing that I considered problematic, I was able to schedule a call with customer support. Customer support on the phone was fantastic both times that I used it.
16 oktober 2025
Antwoord van Willful
Thanks so much for the kind words! We’re glad to hear you found the website easy to use — and even happier that our support team could step in when you needed a hand. We’re always here if you have more questions down the line.
It was an easy process with very…
It was an easy process with very specific and great instructions.
14 oktober 2025
Antwoord van Willful
Thanks so much for your feedback! We’re so glad to hear you found the process easy and the instructions helpful. If there’s anything we could’ve done to make it a 5-star experience, we’d love to hear from you — we’re always looking to improve.
Please don’t hesitate to reach out if you have any other questions.
Antwoord van Willful
Thanks so much for your review! We're glad to hear you found the process easy and more convenient than going through a lawyer — that’s exactly what we aim for.
If there’s anything we can do to make your experience a full five stars, we’d love to hear your feedback!
Please don't hesitate to reach out if you have any other questions.
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