William George Reviews 

546
•
TrustScore 2.5 uit 5

2,5

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Beoordeeld met 1 van de 5 sterren

Avoid! Successfully bid on an item, paid immediately and a week later absolutely nothing. Despite three separate attempts to contact them, total silence.

Beoordeeld met 5 van de 5 sterren

Hi, Just a short note of appreciation and thanks to Simone Quinn for her handling of a refund regarding a non delivery of an item recently purchased at an online auction. Cont... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Used to ebay but this is much more fun!! William George auctions (online) is great to use and there are some excellent bargains to be had. Just a word of warning, the added buyers premium, VAT etc and... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

William George are not an auction house in the normal sense.They neither see, receive or dispatch the item you have bid on. Its like Ebay but without the protection, these are just middlemen skimming... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Veilinghuis

Geschreven door het bedrijf

William George online auctions and sales house – We put customer service first. William George is one of the UK’s most trusted online auction houses, specialising in - Retail Returns - Surplus Stock - Luxury Watches, Classic Cars, Antiques and Collectables, Plant and Machinery, Trade Stocks and Liquidations, High Street Goods and much more.


Contactgegevens

2,5

Slecht

TrustScore 2.5 uit 5

546 reviews

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2,5

Alle reviews

(546)

19 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Rogue Auctioneers

As of Sat Oct 11 2025, I would like to bring to your attention an issue related to William George Auction involving certain individuals named Craig Wright and Gary Wild. These two individuals are involved in the sale of electrical components that are defective. I bought a POS machine and a desktop computer (Cost £138), which are defective and obsolete. The desktop itself looks like it was picked up from a landfill.

It is important to note that the quality and functionality of the items being sold by CrigbWright and Gary Wild at William George Auction do not meet the expected standards. Customers should exercise caution and perform thorough inspection or confirmation before purchasing any electrical components from them.

Please be wary of the potential risks associated with these individuals and their products. It is advisable to seek more reliable sources for your electronic needs to avoid being misled or encountering similar issues in the future.

1 oktober 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Absolute Blaggers talk about economic with the truth

So I purchased a couple of boxes from the online auction which stated that they guaranteed each box had £200 worth of items in it . Had anyone have paid £20 for all the items in both the boxes you would have been heartbroken . What an absolute load of crap half the stuff's got labels written in Chinese stroke Japanese and probably isn't even past trade in standards in this country . It never shocks me the lengths that people will go to to steal money . Apparently the stuff was dispatched from a place called Glossop Auctions but as they were the people that dealt with the payment and the sale it's there for down to them . Save you money pop down to pound shop and buy yourself a 5 as well for stuff it's going to better quality ! Absolute Blaggers talk about economic with the truth

6 oktober 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

very poor customer service

very poor customer service. do not reply to any problems only contact is for payments.they let scammers sell through their auctions . dont bid on the £200 mystery boxes they are a scam sent via someone else and not them

29 juli 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

This company refuses to adhere to a judges court order and will do anything to escape their legal obligations.

This company refuses to adhere to a court order and do not, will not provide appropriate addresses or telephone numbers for the court bailiffs to enforce!
Going back to court to further increase their costs and freeze their bank accounts!
Would you want to trust a company who refuses to adhere to a judges order?

28 maart 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Bad, really bad

Bid and won a lot at William George via The Saleroom where the auctioneer's own description quoted a P&P price (from them) and their T&C's endorsed the method. But auctioneer refused to include P&P in the invoice / provide P&P themselves, required me to create an online account with them, and said I had to arrange P&P with the vendor.

NO, NO, NO! Not least as this removes the auctioneer from any liabilty regarding shipping. And I don't want an account with them either.

The auctioneer then argued and refused.

14 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Ignore the negative comments, I found them GREAT!!!

Easy to use service, great response when asked about delivery and very fairly priced mail costs. Arrived the next day.

I've read some of the other reviews abvout poor service but this was NOT my experience. Having also bought "pallets of stuff" or liquidation stock from other auction houses, I too have been disappointed, but stop trying to make a quick £ thinking you're getting a bargain. The auction house is the processor, you need to review what is on offer and ensure you understand that some of the stuff you think you're buying may not work or be complete. If the auction house has resolved or refunded, at least provide positive feedback on their actions. THEY DO NOT PAT TEST ELECTRICAL ITEMS FOR YOU!!

7 januari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Beware of pallets of 'unchecked…

Beware of pallets of 'unchecked returns'. I bought a pallet of 'unchecked' John Lewis returns that had any saleable items removed. It listed items that on arrival were damaged beyond repair - teapot with no lid, bin that was dented and used, torn and dirty bedding, pans with burnt on dirt, large/fragile items hard to send. They auction all the good stuff seperately themselves

4 maart 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

AVOID - donate to charity instead

To give ur money away for no return donate to charity then you'll be helping someone in need not buying another yacht for this lot.

Bought what was supposed to be a carpet cleaner but I received a worthless pile of plastic in a box.
No response from William George when I tried to return my box of plastic.

9 september 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

AVOID, zero customer service after purchase

Very forthcoming and responsive to emails before buying pallets but after they arrived and I informed them of missing items, they literally just ignored me. It's been 1 month and no reply from Hannah or their managing director Robin Gray. Shocking customer service, would highly avoid.

Also as others say, the items are totally useless even though they are marked as returns. All broken, bashed and missing parts. The items that would've been fine will be damaged in transit as thrown in pallets, evidenced by the bottom items being smashed.

Still await a reply from Robin Gray despite informing him the staff are ignoring me.

2 juli 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Scam - avoid

Its hard to understand what the business model of this company is, if it isn't just to rip people off by selling faulty electrical items in bulk. I understand that in the terms and conditions it references that it cannot be guaranteed items won't be faulty - but they can pretty much guarantee every item IS faulty as they are all returns that are made entirely due to them being faulty. Hard to understand why John Lewis etc would be a part of this scam.

8 augustus 2024
Review zonder uitnodiging
Logo William George

Antwoord van William George

Hi Alastair

I'm very sorry you're unhappy with your pallet.
I can see you purchased a pallet of spare and repairs in the auction ending on the 24th July. This does mean all the items are to be used for spare parts or need repairing.

Beoordeeld met 1 van de 5 sterren

Zero stars if I could

Zero stars if I could. Never again! Raw customer returns absolute garbage that should have been put in the bin,really!!!! Everything was either broken, ripped,awful, awful, awful! 100 items of junk. £400 down the drain. Do not be tempted, this stuff is rubbish.

8 mei 2024
Review zonder uitnodiging
Logo William George

Antwoord van William George

Hi there,

Thank you for taking the time to leave a review.

There can be a risk when buying customer returns that the items can be faulty or broken. This is highly likely why the item was returned to the store in the first place.

The description shows that the items could be used, damaged or broken. The items are sold at no reserve for this reason as we aren't able to confirm the condition ahead of the sale.

Team WG

Beoordeeld met 1 van de 5 sterren

They wrote that it is important to them…

They wrote that it is important to them that all goods are packed in bags, but they do not care at all what kind of junk is put in those bags. A kilo of their rubbish cost me £15.13. That's a lot of money for damaged goods. To get rid of them, I took them to a thrift store and they wouldn't buy them from me even for 0.60p. This is a nightmare experience for me. It's a pity that I can't post pictures here, what I got from them.

19 april 2024
Review zonder uitnodiging
Logo William George

Antwoord van William George

Hi again Kristina,

Thank you for taking the time to leave a review.

There can be a risk when buying customer returns that the items can be faulty or broken. This is highly likely why the item was returned to the store in the first place.

The description shows that the items could be used, damaged or broken. The items are sold at no reserve for this reason as we aren't able to confirm the condition ahead of the sale.

Team WG

Beoordeeld met 5 van de 5 sterren

Air fryer was just the one I was…

Air fryer was just the one I was looking for and a great price, prompt delivery, biggest surprise of all was the free item that came with it, thanks , will buy from them again 👍

29 april 2024
Review zonder uitnodiging
Logo William George

Antwoord van William George

Thank you for taking the time to leave a review, it is much appreciated. Please get in touch if we are able to help with anything in the future.

Team WG

Beoordeeld met 5 van de 5 sterren

I was absolutely delighted with both…

I was absolutely delighted with both the item I received, and also the friendly efficient service

20 april 2024
Review zonder uitnodiging
Logo William George

Antwoord van William George

Thank you for taking the time to leave a review, it is much appreciated. Please get in touch if we are able to help with anything in the future.

Team WG

Beoordeeld met 1 van de 5 sterren

I wish trust pilot had a zero or minus…

I wish trust pilot had a zero or minus star as that is what id award the scurrilous deceitful crooked deceptive shady unprincipled William George auctions. They should be called William george landfil as all they sell is stuff fit for the dump!
Avoid at all cost, its too late for me, they've taken my money and in return i got a lump of old metal that once was a toaster, which they admit now - is broken and useless.
How they get away with this borderline thievery is beyond me.
BAD BAD BAD BAD BAD BAD BAD BAD BAD BAD

25 april 2024
Review zonder uitnodiging
Logo William George

Antwoord van William George

Hi Kim,

Thank you for taking the time to leave a review.

There can be a risk when buying customer returns that the items can be faulty or broken. This is highly likely why the item was returned to the store in the first place.

The description shows that the items could be used, damaged or broken. The items are sold at no reserve for this reason as we aren't able to confirm the condition ahead of the sale.

Team WG

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