Having looked at many offerings out there, I just preferred WCW website and the ability to speak to somebody, who could help. Placed order for a starter kit with 30ft hybrid pole which just about reac... Toon meer
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By far the best company I have ever dealt with. Amazing prices,great website and delivery was free and extremely quick. Could not reccomend highly enough. Anyhting you need for cleaning tools and prod... Toon meer
Bedrijf heeft geantwoord
What a superb company this is to deal with, I ordered a pole system, roof cleaning blade kit, I had the pleasure in dealing with a gentleman there named Tom when I placed my 2nd order. The 1st order... Toon meer
Bedrijf heeft geantwoord
Personally I take the reviews of on-line products on wcw with a pinch of salt ! It seems only positive reviews are allowed publication, where as truthful & less positive reviews are binned ! Cmon f... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
The UK's Largest Supplier of Traditional & Pure Water Window Cleaning Equipment. For 20+ years we’ve supplied traditional tools and pure water, water fed systems to trade and facilities teams. We’re the home of FaceLift Water Fed Systems and the creators of Phoenix Systems and RazrBLADE squeegee rubber, with FaceLift, Phantom, and Orbital poles trusted across the industry. We’ve delivered 4,000+ water-fed systems and provide installs at four UK fitting centres: Barry (HQ), Liverpool, Grimsby, and Billericay. Mission: equip window cleaners worldwide with the tools, training, and know how to work faster, safer, and to a higher standard. We stock: Unger, Moerman, Ettore, Exceed Innovations, Uni-Valve, Slick Connect, FaceLift, Phantom, and Orbital; plus hoses, poles, filters, pumps, reels, squeegees, and accessories.
Contactgegevens
Unit 3 A2B House, CF63 3RF, Barry, Verenigd Koninkrijk
- 01446 749 060
- info@windowcleaningwarehouse.co.uk
- windowcleaningwarehouse.co.uk
4,6
Uitstekend
534 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Ordered some stuff for the window…
Ordered some stuff for the window cleaning pole , and I am
Really very happy about their service.
Sam day dispatch and next day delivery!
Awesome! I do recommend them
26 november 2025
Review zonder uitnodiging
Antwoord van Window Cleaning Warehouse
Hi Eddy, appreciate you taking the time to leave us such a great review!
Great Replacement Part
Quick and easy to order, replaced broken part perfectly
15 december 2025
Review zonder uitnodiging
Antwoord van Window Cleaning Warehouse
Thank you for the great review Neil!
Antwoord van Window Cleaning Warehouse
Hi Chris, thank you so much for the excellent review! Enjoy your order and thanks for shopping with us
You want it quick? You got it!
Ordered Friday (Black Friday) arrived the next day around 12:30. Brilliant!!
28 november 2025
Antwoord van Window Cleaning Warehouse
Hi Russel, glad to hear you got your order so promptly! Thank you for shopping with us!
Received half my order and a week later…
Received half my order and a week later still waiting for delivery. Eventually this was sorted and was given a gift card towards my next purchase. It was very much appreciated yet £20 don’t get you much on their website
24 november 2025
Antwoord van Window Cleaning Warehouse
Hi Sam, apologies you have not received your order yet. I do believe you were speaking to one of our customer service team today, and a resolution was found, and you have received all of your order now. DPD sometimes split up shipments in the depot depending on box sizes and weights. If you need any more help, please let us know!
First class service always!
24 november 2025
Antwoord van Window Cleaning Warehouse
HI Malcom, thanks for the excellent review!
Excellent Products and Outstanding Customer Service
I’m extremely impressed with this window cleaning equipment company! Their products are high-quality, durable and clearly designed with professionals in mind
31 oktober 2025
Antwoord van Window Cleaning Warehouse
Hello Hissam, thank you so much for the fantastic review!
Always delivered fast
Always delivered fast, packaged well. Never had a problem with them, goods seem like great quality.
Been using them for over 20 years.
10 november 2025
Review zonder uitnodiging
Antwoord van Window Cleaning Warehouse
Hi Steven, thank you so much for the glowing review. We really appreciate it!
Excellent company to deal with.
Great company to deal with, bought a Vikan brush last night & it arrived today. Great, friendly communications on WhatsApp, perfectly packaged & really fast delivery. THANK YOU very much.
31 oktober 2025
Review zonder uitnodiging
Antwoord van Window Cleaning Warehouse
Hi Franko, thanks for the amazing feedback and thanks for taking the time to leave a review!
Antwoord van Window Cleaning Warehouse
Hi Ian, thank you for the review!
It arrived ok and on time
It arrived ok and on time. But what I was disappointed with was. The price was higher which was expected. But carbon fibre pole that I bought no longer come with a length of microbore pipe that has gone as well.
6 oktober 2025
Antwoord van Window Cleaning Warehouse
Hi Paul, thank you so much for the valuable feedback. Just for future reference, pole pipe is now an optional extra on our poles as not every customer requires it. Therefore, to reduce waste, you can choose to add pole pipe as needed on the product page. Thank you
Super service as a novice held my hand…
Super service as a novice held my hand through my purchase and all arrived as described would use them again
26 september 2025
Antwoord van Window Cleaning Warehouse
Hi John, thanks for the great review!
Antwoord van Window Cleaning Warehouse
Hi Gerry, thank you for taking the time to let us know about your experience
Antwoord van Window Cleaning Warehouse
Thanks for the great review Michal!
Antwoord van Window Cleaning Warehouse
Thank you for leaving a review Robert!
Antwoord van Window Cleaning Warehouse
Hi Keith, thank you for the great review!
Amazing company with great customer…
Amazing company with great customer service and amazing quality items for a very good price, would highly recommend
29 augustus 2025
Review zonder uitnodiging
Antwoord van Window Cleaning Warehouse
Thanks for the review!
Very poor service knowing they sent the…
Very poor service knowing they sent the wrong product and wont send the correct ones so the trolly cant be used, at the moment it’s not fit for purpose. Time has now run out i will need a refund as it cant be used . Also the website for pure water systems is not correct as it list all the other water trollies .
So many phone calls and emails but nothing has been done now so 0 stars
2 april 2025
Review zonder uitnodiging
Antwoord van Window Cleaning Warehouse
Hi Neil, I do believe our customer service team has resolved this issue for you.
Just be clear, you were sent the correct item that you ordered from our website. We're sorry that the item you added to your basket wasn't the correct choice you meant to make.
Thanks for the review
Wcw, Rubbish
Only put 1 star because it wouldn't let me put 0.
Very poor products, I have had 2 uni valves in 4 months.
Customer service is very poor also, making me jump through lots of hoops,I'm sure to put me off taking it any further. I will not be using this company anymore.
19 augustus 2025
Review zonder uitnodiging
Antwoord van Window Cleaning Warehouse
Hi Paul, thanks for the review.
Just to clarify a few things here. You provided us with images and video of how your univalves were installed, and these were forwarded to exceed, the manufacturer of the univalve, and they came back with the diagnosis of the univalves being incorrectly installed.
Our customer service then kindly offered you a free return so you could send back your univalve that was still in warranty. Our team would have then inspected the univalve for any defects and either offered a repair or replacement free of charge. I must commend our customer service team here for following the correct protocols we have in place. As with any retailer, if you have an issue with their products, returning the item back to where you purchased it is standard practice, and wouldn't be described as jumping through hoops.
Unfortunately, we will not be able to assist with any item defects unless the items get returned to us through the appropriate channels. That being said, the offer for you to return the univalve still stands, please get in contact with our team if you need any assistance setting this up.
A great company to deal with
A great company to deal with, and even though they missed an item from my original order, they got it sent out fast when they were notified.
Products are great so far.
1 augustus 2025
Review zonder uitnodiging
Antwoord van Window Cleaning Warehouse
Hi Drew, thank you for leaving us a review, and we're glad we were able to assist you!
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