Windows not fitted yet. Glass was broken on loading, but I was told in advance about this. Replacement glass came about a week later, so all good. I am a DIY'er and asked for installation instructi... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Overall quality appears to be good, however the construction is not up to a standard I expected it to be. The door is fitted too low on the frame, and even adjusting the height to the max only just br... Toon meer
Bedrijf heeft geantwoord
I made an enquiry one evening and had a reply that same night from Chris who couldn’t have been more helpful. Having been let down by builders and left trying to order windows and doors myself he made... Toon meer
Bedrijf heeft geantwoord
Extremely helpful, efficient customer service, excellent products. We’d gone from double glazing to triple glazing. The difference in sound pollution is incredible. Tested it, had gone down with 30 de... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Suppliers of top quality UPVC windows and doors direct from the factory to the home. Order online with confidence using our simple pricing engine. Amazing prices and fast lead times. Improve the energy efficiency of your home with Veka Halo and Eurocell windows and doors. Also, try our composite door designer with many styles and colours available. Design your dream front door and get an instant price there and then. Check out the full range on our website and order online today. We deliver to England, Wales and Scotland for only £35. Our current lead time from order to delivery is around 10-12 working days.
Contactgegevens
28a Avenue Road , WR143BG, Malvern, Verenigd Koninkrijk
- 07908095493
- sales@windowsupplydirectltd.co.uk
- windowsupplydirectltd.co.uk
4,3
Uitstekend
232 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 66% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
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Good customer service
User friendly site, easy to navigate and order.
Friendly, pro-active customer service both via phone and email.
However, the courier they used wasn’t reliable. They are supposed to call an hour before delivery, but didn’t. Didn’t show on the first delivery date and still didn’t call on the second attempt, just showed up.
Other than the delivery, their service is excellent.
19 november 2025
Antwoord van Window Supply Direct
Hi,
Regarding your delivery, we attempted to deliver your order on the arranged date. Our driver called ahead but, unfortunately, received no answer upon arrival and waited for ten minutes before leaving.
We were pleased to promptly rearrange the delivery, which was then completed on schedule.
We were also happy to replace a damaged piece of glass free of charge, even though we were notified after the standard 48-hour checking period had expired. Kind regards WSD
Didn’t get what I ordered
Didn’t get what I ordered, came in grain effect which I did not want.
25 november 2025
Antwoord van Window Supply Direct
Hi
Please note that all of the coloured profiles we supply as standard feature a woodgrain effect.
If you require a smooth coloured finish, we can certainly supply it, but it would need to be processed as a special order. Please be aware that special orders have a slightly longer lead time. Kind regards, WSD
Exceptional personal service
I made an enquiry one evening and had a reply that same night from Chris who couldn’t have been more helpful. Having been let down by builders and left trying to order windows and doors myself he made sure I was ordering what I needed even taking the time to call me to discuss - not something most online suppliers ever seem to do. Windows shipped exactly on time and are great quality. Tiny hiccup with some handles put right in 24 hours with a courier delivery. Exceptional service like this needs an extra star!
13 november 2025
Review zonder uitnodiging
Antwoord van Window Supply Direct
Thank you very much for the 5 star review! We are really please you are happy with your doors and windows. Kind regards, WSD
Couldn't have been better.
Couldn't have been better.
Excellent quality product, great design. Chris kept me up to date about the delivery and it was delivered and placed very carefullly. Very happy with the triple glazed unit overall, and with the service. Top job.
1 oktober 2025
Review zonder uitnodiging
Antwoord van Window Supply Direct
What a great review! We are over the moon that you are happy with the product and service! Kind regards👍
A great company to deal with
From time of ordering to delivery we were kept informed about our order. Arrived, all good, looked great once fitted. We did have an issue with one of the panes a few days after fitting and this is when this company came into their own, sorted without delay or quibble - Ray was so helpful and sorted it quickly. Highly recommend Window Supply Direct.
6 oktober 2025
Review zonder uitnodiging
Antwoord van Window Supply Direct
Thank you for the 5 star review Amanda! We are really pleased you are happy with the services and product. Kind regards
Great windows
Great windows. Easy to fit very good quality and fast delivery.
Highly recommend.
17 augustus 2025
Antwoord van Window Supply Direct
Thank you for the 5 star review. We are happy you are pleased with the product and service
Does what it says.
23 juli 2025
Antwoord van Window Supply Direct
Thank you for the 5 star review. We are happy you are pleased with the product and service
Top window company …
I have had two orders from window supply direct and they have been amazing 👍 easy to use website and good communication to let you let you when your delivery is arriving, helpfull delivery drivers what can I say i will use again and again👍👍
17 augustus 2025
Antwoord van Window Supply Direct
Hi, thank you for leaving such a great 5 star review! We are pleased you are happy with your purchase👍
Delivered on day they said
Delivered on day they said, all in great condition, very happy.
Rang them for an inquiry and very helpful.
28 juli 2025
Antwoord van Window Supply Direct
Thank you for the 5 star review. We are happy you are pleased with the product and service
Antwoord van Window Supply Direct
Thank you for the 5 star review. We are pleased you are happy with your product and service👍
Ordering and delivery was easy and went…
Ordering and delivery was easy and went exactly as stated. Windows are good with a comprehensive fitting kit
30 juli 2025
Antwoord van Window Supply Direct
Thank you for the 5 star review. We appreciate it
Antwoord van Window Supply Direct
Thank you for the great review! Kind regards
Antwoord van Window Supply Direct
Thank you for the 5 star review! We are pleased you are happy with the service
These guys are exceptional
These guys are exceptional. They will bend over backwards to help. I would highly recommend this company and would certainly use them again. They are very competitive on price. They will accommodate your bespoke size requirements. When my glass was damaged after arrival they accommodated a replacement and helped at every point. They were extremely helpful and easy to talk to. If I could give them 10 stars I would. If you need a window & are conscious of cost definitely try this company. I can only praise them. Thank you Ray & Chris.
18 juni 2025
Antwoord van Window Supply Direct
Thank you very much for the kind words and amazing review! We really appreciate it
Antwoord van Window Supply Direct
Thank you for the 5 star review. We are pleased you are happy with service and product
Excellent service. Great quality.
Very happy with the new window.it fits perfectly and looks great.instructions could be better.would definitely order of you again,and have recommend you to my sister.
16 juli 2025
Antwoord van Window Supply Direct
Thank you for the 5 star review. We are pleased you are happy with the product and service.
Great customer service
15 juli 2025
Antwoord van Window Supply Direct
Thank you for the great review. We are happy you are pleased with the service.
Superb customer service
Wrong colour delivered to start with but it was quickly sorted out. Exceptional customer service
6 juli 2025
Antwoord van Window Supply Direct
Thank you for the 5 star review
Antwoord van Window Supply Direct
Hi, thank you for taking the time to leave us a great review! We are very happy that you are pleased with the service and communication. Kind regards, WSD
Excellent service from start to finish.
25 juni 2025
Antwoord van Window Supply Direct
Hi, thank you for the great review. We are glad you are pleased with your order. Kind regards, WSD
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