Windows not fitted yet. Glass was broken on loading, but I was told in advance about this. Replacement glass came about a week later, so all good. I am a DIY'er and asked for installation instructi... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Overall quality appears to be good, however the construction is not up to a standard I expected it to be. The door is fitted too low on the frame, and even adjusting the height to the max only just br... Toon meer
Bedrijf heeft geantwoord
I made an enquiry one evening and had a reply that same night from Chris who couldn’t have been more helpful. Having been let down by builders and left trying to order windows and doors myself he made... Toon meer
Bedrijf heeft geantwoord
Extremely helpful, efficient customer service, excellent products. We’d gone from double glazing to triple glazing. The difference in sound pollution is incredible. Tested it, had gone down with 30 de... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Suppliers of top quality UPVC windows and doors direct from the factory to the home. Order online with confidence using our simple pricing engine. Amazing prices and fast lead times. Improve the energy efficiency of your home with Veka Halo and Eurocell windows and doors. Also, try our composite door designer with many styles and colours available. Design your dream front door and get an instant price there and then. Check out the full range on our website and order online today. We deliver to England, Wales and Scotland for only £35. Our current lead time from order to delivery is around 10-12 working days.
Contactgegevens
28a Avenue Road , WR143BG, Malvern, Verenigd Koninkrijk
- 07908095493
- sales@windowsupplydirectltd.co.uk
- windowsupplydirectltd.co.uk
4,3
Uitstekend
232 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
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Antwoord van Window Supply Direct
Hi, thank you for the great review. Kind regards, WSD
Had a bit of a problem with the…
Had a bit of a problem with the delivery but it was quickly sorted and happy with the window
25 maart 2025
Antwoord van Window Supply Direct
Hi, thank you for the 5 star review. Kind regards, WSD
Competitive price & delivery spot on.
21 maart 2025
Antwoord van Window Supply Direct
Hi, thank you for the great review. We are pleased that you had a good experience. Kind regards, WSD
Quick windows easy service
Quick easy service . Very professional , the window we ordered was excellent quality
28 februari 2025
Review zonder uitnodiging
Antwoord van Window Supply Direct
Hi, thank you for the 5 star review. We are happy that you are pleased with our service and product. Kind regards, WSD
The window is good
The window is good, they were good at reorganising delivery but no instructions were given as to how to fit the window even when asked on the chat (an email was requested too)
26 februari 2025
Antwoord van Window Supply Direct
Hi Sandra, I'm glad to hear you are happy with your window, and happy with us rearranging the delivery to meet your needs.
With regards to installation, we are a supply only company. We endeavour to help out where we can but if you are unsure we would advise to use a reputable installer/fitter in the future.
Excellent
I’ve used Window Supply Direct for the whole of my house which has been completed in 3 stages, They exceeded my expectations and I would highly recommend them to anyone considering having new windows.
28 maart 2025
Review zonder uitnodiging
Antwoord van Window Supply Direct
Thanks for the review James! We are really pleased you are happy with your doors and windows. If you need anymore you know where we are! Kind regards, WSD
Excellent service
Excellent service. Windows and door was perfect. Great communication.
14 februari 2025
Review zonder uitnodiging
Antwoord van Window Supply Direct
Thank you for the great review!👍🏻
Great service and awesome communication.
All very easy and simple to order what I wanted...I managed to break the window (all my fault) and after phoning them up, they got a replacement to me fast.
Since then they are my goto window suppliers.
7 februari 2025
Review zonder uitnodiging
Antwoord van Window Supply Direct
Thank you for the kind words Grant, much appreciated
Antwoord van Window Supply Direct
Thank you for the great review
Disappointed
Unfortunately the window came without the glass. I had to call them and they told me it broke when they were loading the van- but someone should have called and explained beforehand. I was also told the driver would call one hour before delivery but he didn’t.
I’ve been told to wait for an update on the glass.
21 februari 2025
Antwoord van Window Supply Direct
Yes, the glass unit got broken when loading. We try our best to be as careful as possible, but occasionally this does happen given the nature of glass. It is an unforeseen issue, but a new unit was ordered straight away and scheduled for delivery for the following week.
Timely helpful and a fair price
21 januari 2025
Antwoord van Window Supply Direct
Thank you for the review, much appreciated 👍
Highly recommended
Delivery was on time and the company called me before which was very helpful as it's for a special needs school . Product is of high quality and I will recommend using this company. I will be definitely be using again.
16 januari 2025
Antwoord van Window Supply Direct
Thank you very much for the review. We are glad that you are happy and would use us again, all the best
Fantastic service!
Simple website to place order, 10 day turnaround, fantastic delivery driver, a great price and a pleasure to do business with, will defo use again for future work 👍
15 januari 2025
Antwoord van Window Supply Direct
Many thanks for the review. We try our best!
Antwoord van Window Supply Direct
Thank you for the ⭐⭐⭐⭐⭐
Good quality windows & communication, one issue ultimately resolved to my satisfaction
Overdue review. I ordered via email. We had 9 items in total (8 windows and 1 door).
The door unfortunately opened inwards and I didn't think to specify the inward/outward direction in the email. Opening inwards is standard practice within the industry unless specified otherwise. I accepted this was my issue however I think when dealing with the public if something is not specified it should not be assumed (feedback for WSD to consider).
We had good communication from Ray, and it arrived when it should. We missed some end caps (very minor) which were sent very quickly via post. Also had a slightly short bead, which was again rectified quickly.
The larger issue we faced was around the bow window being the incorrect size, there was some back and forth about who was at fault but at the end of the day they resolved it to my satisfaction without cost to me. This is the mark of a good company and for this reason I owed them this review.
I plan to place another order.
18 maart 2024
Review zonder uitnodiging
Antwoord van Window Supply Direct
Thank you for the ⭐⭐⭐⭐⭐
Antwoord van Window Supply Direct
Thank you for the great review
Antwoord van Window Supply Direct
Thank you for reviewing
Very efficient company I will use again
25 november 2024
Antwoord van Window Supply Direct
Thank you very much for the review Rob👍
I ordered a single window which I…
I ordered a single window which I noticed had a small crack after installation. It was replaced immediately with no quibble. Excellent service, friendly knowledgeable staff. I really can’t recommend this company highly enough.
16 december 2024
Review zonder uitnodiging
Antwoord van Window Supply Direct
Thank you for the honest review. On rare occasions, items can get damaged during transit. When this happens we try our very best to get any problems rectified as soon as possible. Kind regards, Window Supply Direct
Would recommend this product and…
Would recommend this product and service of this company.
Thank you
24 november 2024
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